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Buildium

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Company health

Employee growth
No change in the last year
Web traffic
23% decrease in the last quarter
Financing
February 2016 - $85M

Ratings

G2
4.4/5
(227)
Capterra
4.5/5
(1980)
Glassdoor
4.2/5
(197)

Buildium description

Buildium is a popular property management software designed for residential properties, including single-family, multi-family, and community associations. It offers a comprehensive suite of tools to manage rent payments, maintenance requests, accounting, communication with tenants, and more. Buildium aims to simplify and centralize property management tasks, enabling users to streamline operations and improve efficiency. They offer a range of plans suitable for different portfolio sizes, making it a good fit for both individual landlords and larger property management companies.


Who is Buildium best for

Buildium is property management software designed for residential properties. It offers tools to manage rent, maintenance, accounting, and tenant communication. Users praise its user-friendly interface and helpful customer support. However, some find the accounting features confusing and the mobile app limited. Buildium is best for small to mid-sized property managers seeking an all-in-one solution.

  • Best for small to mid-sized residential property management companies.

  • Ideal for businesses in the Real Estate & Construction industry.


Buildium features

Type in the name of the feature or in your own words tell us what you need
Supported

Buildium supports generating financial statements, rent rolls, and vacancy reports.

Supported

Tenants can submit maintenance requests through the Resident Center portal.

Supported

Buildium supports creating, signing, and storing leases electronically using customizable templates and e-signatures.

Supported

Buildium supports work order creation, management, tracking, scheduling, assigning, and monitoring.

Supported

Buildium offers tenant screening, including background and credit checks, through TransUnion.

Supported

Buildium offers online rent collection through its platform, allowing tenants to pay rent online.

Supported

Buildium offers various tenant communication tools, including email, messaging, and text messaging.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.1

Customer Service

Rather positive
+0.58

Ease of Use

Strongly positive
+0.83

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Neutral
+0.2

Scalability

Rather positive
+0.67

Buildium reviews

We've summarised 2197 Buildium reviews (Buildium GetApp reviews, Buildium Software Advice reviews, Buildium Capterra reviews and Buildium G2 reviews) and summarised the main points below.

Pros of Buildium
  • User-friendly interface and easy navigation
  • Excellent customer support, responsive and helpful
  • Comprehensive features for property management, including online payments and maintenance requests
  • Tenant and owner portals provide convenient access to information
  • Regular updates and improvements based on user feedback
Cons of Buildium
  • Limited integrations with other accounting software
  • Mobile app lacks functionality compared to the full website
  • Accounting features can be confusing and require a learning curve
  • Difficulties with e-lease editing and formatting
  • Slow payment processing and occasional glitches

Buildium pricing

The commentary is based on 125 reviews from Buildium Capterra reviews, Buildium G2 reviews and Buildium Software Advice reviews.

Buildium offers tiered subscription plans: Essential, Growth, and Premium. Each plan includes accounting, maintenance, tasks, violations, resident & board member communications, and online portals. Additional add-ons are available for purchase.

Users sentiment

Neutral
-0.1

See the Buildium pricing page.

  • Buildium has a free trial.


Buildium alternatives

  • Logo of AppFolio Property Manager
    AppFolio Property Manager
    Better for commercial properties and has a more user-friendly interface. It has stronger momentum in terms of website traffic and employee growth. However, users report higher costs and difficulties reaching customer support.
    Read more
  • Logo of Console Cloud
    Console Cloud
    Has more momentum currently. Focused on Australian and New Zealand markets. Lacks a mobile app.
    Read more
  • Logo of TenantCloud
    TenantCloud
    TenantCloud is growing faster and offers a free version. It is a good Buildium competitor for users seeking basic property management tools. However, it has fewer advanced features and integrations.
    Read more
  • Logo of Entrata
    Entrata
    Better fit for larger enterprises. Has stronger momentum based on website traffic and employee growth. Lower rated by users. More focused on multifamily properties, student housing.
    Read more
  • Logo of Bookerville
    Bookerville
    Better for vacation rental management. More positive pricing sentiment. Higher ratings from users. Offers a direct booking website, booking engine, and automated messaging.
    Read more
  • Logo of ManageCasa
    ManageCasa
    Better fit for companies in finance, healthcare, education, and non-profit sectors. Also has higher momentum based on LinkedIn employee growth. A Buildium competitor and alternative, ManageCasa offers a free plan and mobile app support.
    Read more

Buildium FAQ

  • What is Buildium and what does Buildium do?

    Buildium is property management software for residential properties, including single-family, multi-family, and community associations. It offers tools to manage rent payments, maintenance requests, accounting, and tenant communication, streamlining operations for improved efficiency. It's suitable for individual landlords and larger property management companies.

  • How does Buildium integrate with other tools?

    Buildium integrates with online payment platforms and offers tenant and owner portals. However, users report limited integrations with other accounting software, which might require manual data transfer. It also connects with tenant screening services.

  • What the main competitors of Buildium?

    Buildium's main competitors include TenantCloud, Entrata, Rent Manager, and DoorLoop. These alternatives offer similar property management features, catering to various portfolio sizes and needs. Some specialize in specific property types like multifamily or commercial properties.

  • Is Buildium legit?

    Buildium is a legitimate and popular property management software. It's known for its user-friendly interface and comprehensive features. However, some users find the accounting tools complex and the mobile app limited. Be sure to research to see if Buildium is safe and the right fit for your needs.

  • How much does Buildium cost?

    Buildium's pricing isn't publicly available. Contact their sales team for a personalized quote based on your specific property management needs. Consider factors like the number of units you manage and desired features when assessing if Buildium is worth the cost.

  • Is Buildium customer service good?

    Buildium customer service receives positive feedback. Users praise the helpful and responsive support team, highlighting their knowledge and quick responses. While some experience long wait times, reviews consistently mention the excellent support received via phone and email.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.