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AppFolio Property Manager description
AppFolio Property Manager is a cloud-based software designed to simplify the way property managers handle their business. It brings together tools for important tasks like accounting, finding tenants, handling maintenance, and communicating with owners. AppFolio is designed to be user-friendly and accessible on-the-go, ensuring everyone on the team can stay informed. It also allows connections with other useful software, creating a central hub for all your property management needs. AppFolio is suitable whether you manage a few properties or a large portfolio, from single-family homes to entire communities.
Who is AppFolio Property Manager best for
AppFolio Property Manager is a cloud-based solution streamlining property management tasks. It offers tools for accounting, tenant screening, maintenance, and communication. Users praise its user-friendly interface and all-in-one design, while some note the higher cost and limited customer support. Best suited for small to mid-sized businesses managing various property types.
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Best for small to medium-sized property management companies.
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Ideal for residential and commercial property management in the real estate industry.
AppFolio Property Manager features
| Supported AppFolio allows generating owner statements with income and expenses details, accessible via the Owner Portal. |
| Supported AppFolio Property Manager supports tenant screening, including background and credit checks. |
| Supported AppFolio Property Manager supports creating, managing, assigning, scheduling, and monitoring work orders. |
| Supported AppFolio Property Manager offers a mobile app for on-the-go property management. |
| Supported AppFolio Property Manager supports reporting, analytics, custom reports, and dashboards. |
| Supported AppFolio Property Manager offers separate online portals for tenants and owners. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
AppFolio Property Manager reviews
We've summarised 475 AppFolio Property Manager reviews (AppFolio Property Manager G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation.
- All-in-one platform for property management tasks.
- Regular upgrades and new features.
- Helpful training resources and support articles.
- High cost, especially for commercial property management.
- Lack of built-in move-in/move-out condition report.
- Difficult to reach customer support.
- Inability to combine guest cards.
AppFolio Property Manager pricing
The commentary is based on 28 reviews from AppFolio Property Manager G2 reviews.
AppFolio's pricing is generally considered expensive, especially for smaller companies or those needing add-on services. However, many users feel the software's comprehensive features and time-saving capabilities justify the cost, finding it a valuable investment for their property management business. Some users dislike the added fees for online payment processing.
Users sentiment
AppFolio Property Manager alternatives
DoorLoopBetter fit for businesses of all sizes. Has a higher user rating and is growing faster. Offers a tenant and owner portal, and online rent collection.Read more
BuildiumBetter ratings. Focused on residential properties and community associations. AppFolio Property Manager alternative. Has less momentum.Read more
Yardi BreezeBetter for users seeking a simpler, easier-to-use interface. A good AppFolio property manager competitor for smaller portfolios, with a more affordable pricing structure.Read more
appfolio-property-manager vs HemlaneBetter for smaller businesses and those seeking comprehensive marketing and tenant screening tools. Also a good AppFolio Property Manager alternative for those who prioritize excellent customer support.Read more
Console CloudBetter for Australian real estate agencies. Has more website traffic momentum, but slower employee growth. Lacks a mobile app. Users highlight automated workflows and trust accounting. AppFolio Property Manager alternative; AppFolio competitor.Read more
TenantCloudBetter for users seeking a free option. Has website traffic that is growing faster.Read more
AppFolio Property Manager FAQ
What is AppFolio Property Manager and what does AppFolio Property Manager do?
AppFolio Property Manager is cloud-based software streamlining property management tasks. It offers tools for accounting, tenant screening, maintenance, communication, and reporting, accessible on-the-go via a mobile app. AppFolio is suitable for managing various property types and portfolio sizes.
How does AppFolio Property Manager integrate with other tools?
AppFolio Property Manager integrates with other software, creating a central hub for property management needs. It connects with various tools, though specific integrations aren't detailed in the provided data. This connectivity streamlines workflows and enhances the platform's all-in-one capabilities.
What the main competitors of AppFolio Property Manager?
AppFolio Property Manager's main competitors include Buildium, TenantCloud, and DoorLoop. These alternatives offer similar features for property management, such as online rent payments, maintenance tracking, and communication tools.
Is AppFolio Property Manager legit?
AppFolio Property Manager is a legitimate software solution for property management. It's a cloud-based platform offering various tools, including accounting, tenant screening, and maintenance management. However, some users find it expensive and note difficulties with customer support.
How much does AppFolio Property Manager cost?
AppFolio Property Manager's pricing isn't publicly available. Contact AppFolio directly for a custom quote based on your specific property management needs.
Is AppFolio Property Manager customer service good?
AppFolio's customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of the support team, others express frustration with long wait times and difficulty reaching live support. A few users mention the help articles and training videos are valuable resources.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.