Logo of DonorView

DonorView

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
20% decrease in the last year
Web traffic
21% decrease in the last quarter

DonorView description

DonorView is a cloud-based management solution designed for non-profit organizations of all sizes. It brings together various essential tools into a single platform, including donation processing, event planning, volunteer coordination, and email marketing. This streamlines operations, saves time, and allows organizations to focus on their missions. DonorView also provides data insights and reporting, helping non-profits make informed decisions to increase their impact.


Who is DonorView best for

DonorView is a comprehensive and affordable donor management solution ideal for small to midsize non-profits. It centralizes essential fundraising tools, from donation processing and event planning to email marketing. While praised for robust features and excellent customer support, some users find the platform difficult to learn and report clunky donation pages. Consider DonorView if your organization seeks an all-in-one, budget-friendly platform but be prepared for a learning curve.

  • Best fit for small to mid-sized non-profits.

  • Specifically designed for non-profit organizations.


DonorView features

Type in the name of the feature or in your own words tell us what you need
Supported

DonorView supports sending bulk emails and newsletters to donors.

Supported

DonorView allows tracking donation history, including date, amount, and type.

Supported

DonorView allows accepting donations online via forms, including credit cards and PayPal.

Supported

DonorView offers robust reporting and analytics features, including an Advanced Analytics add-on.

Supported

DonorView supports event planning, communications, and processing, including online auctions and donations.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.14

Customer Service

Rather positive
+0.6

Ease of Use

Rather positive
+0.52

Reliability and Performance

Neutral
+0.2

Ease of Implementation

Rather negative
-0.5

DonorView reviews

Pros of DonorView
  • Extensive user information fields within profiles.
  • Excellent and responsive customer support.
  • Streamlines operations and centralizes various tasks.
  • Comprehensive features for donor, donation, and event management.
  • Affordable pricing for non-profits, especially smaller organizations.
Cons of DonorView
  • Difficult to use and learn, not always user-friendly.
  • Donation pages are clunky, outdated, and unattractive.
  • Event management features are lacking.
  • Hidden costs for features advertised as free during the sales process.
  • Reporting features are not robust and require manual manipulation in Excel.

DonorView pricing

The commentary is based on 19 reviews from DonorView Capterra reviews and DonorView G2 reviews.

DonorView is considered a good value by many, offering a robust feature set at an affordable price, especially for nonprofits. However, some reviewers found the pricing structure confusing, with unexpected add-on costs for features advertised as included. Others wished for lower price points for smaller organizations.

Users sentiment

Neutral
-0.14

See the DonorView pricing page.

Up to 1,000 Constituents

$183/mo

Up to 1,000 constituents.

Up to 5,000 Constituents

$418/mo

Up to 5,000 constituents.

Up to 15,000 Constituents

$601/mo

Up to 15,000 constituents.

Up to 25,000 Constituents

$831/mo

Up to 25,000 constituents.

Up to 50,000 Constituents

$1,197/mo

Up to 50,000 constituents.


DonorView alternatives

  • Logo of DonorPerfect
    DonorPerfect
    Better for organizations focused on Healthcare, Education, or Media. A DonorView alternative better for smaller organizations due to tiered pricing. DonorPerfect has more momentum.
    Read more
  • Logo of Charityproud
    Charityproud
    Better ease of use and customer support. Has online donations, automated receipts, and pledge management. Growing faster than DonorView.
    Read more
  • Logo of Humanitru
    Humanitru
    Better for organizations needing pledge management and volunteer hour tracking. A DonorView competitor offering more integrations, but potentially less user-friendly event management features. Humanitru has positive customer service reviews but some users find initial setup and navigation challenging.
    Read more
  • Logo of DonorDock
    DonorDock
    Better fit for smaller organizations seeking simplicity and transparent pricing. Has momentum in website traffic growth. Users highlight ease of use, pricing, and customer support. A DonorView competitor and alternative.
    Read more
  • Logo of QuickBooks Online
    QuickBooks Online
    Better for for-profit businesses needing accounting software. Not designed for non-profit fundraising, event management, or donor relations. Lacks features like donation tracking and email marketing for nonprofits.
    Read more
  • Logo of ChMeetings
    ChMeetings
    Better for churches. More affordable, offering a free version. Easier to use and implement, with highly-rated customer support. Robust communication features, including text and email.
    Read more

DonorView FAQ

  • What is DonorView and what does DonorView do?

    DonorView is a cloud-based nonprofit management solution offering tools for donation processing, event planning, volunteer coordination, and email marketing. It centralizes essential tasks, provides data insights, and streamlines workflows, enabling nonprofits to focus on their mission. However, some users find the platform difficult to learn and report clunky donation pages.

  • How does DonorView integrate with other tools?

    DonorView integrates with various tools to enhance its functionality. It supports online donations via credit cards and PayPal, offers email marketing and newsletter capabilities, and facilitates event planning and processing, including online auctions and donations. It also provides reporting and analytics features.

  • What the main competitors of DonorView?

    DonorView's main competitors include DonorPerfect, Charityproud, DonorDock, MonkeyPod, Humanitru, and Neon CRM. These alternatives offer similar features for donor management, fundraising, and nonprofit operations.

  • Is DonorView legit?

    DonorView is a legitimate platform used by many nonprofits. However, user reviews on G2 and Capterra mention some drawbacks. While praised for robust features and good customer support, some users find the platform difficult to use and report clunky donation pages and hidden costs.

  • How much does DonorView cost?

    DonorView pricing starts at $183/month for up to 1,000 constituents and goes up to $1,197/month for up to 50,000 constituents. A discounted Evolve plan is available for smaller organizations. Add-on products like Advanced Analytics impact the final product pricing.

  • Is DonorView customer service good?

    DonorView's customer service receives positive feedback. Users highlight the quick response times and helpful support provided by the team. They are known for their willingness to resolve issues and guide users through the software's functionalities. However, some users mention difficulty reaching live support outside of business hours.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.