Logo of Dialpad Ai Meetings

Dialpad Ai Meetings

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Company health

Employee growth
10% increase in the last year
Web traffic
10% increase in the last quarter
Financing
November 2022 - $450M

Ratings

G2
4.4/5
(2087)
Capterra
4.5/5
(596)
Glassdoor
4.3/5
(384)

Dialpad Ai Meetings description

Dialpad Ai Meetings is a video conferencing platform designed for businesses of all sizes. It allows you to easily schedule and host online meetings with HD video, screen sharing, and recording capabilities. A standout feature is its use of AI to provide live transcriptions, meeting summaries, and action items, boosting productivity. Dialpad Ai Meetings integrates with popular tools like Microsoft 365 and Google Calendar.


What companies are using Dialpad Ai Meetings?

WeWork is using Dialpad Ai Meetings
WeWork
TED is using Dialpad Ai Meetings
TED
Asana is using Dialpad Ai Meetings
Asana
Uber is using Dialpad Ai Meetings
Uber
Outdoor Voices is using Dialpad Ai Meetings
Outdoor Voices
Zapier is used by WeWork, TED, Asana, Uber, Outdoor Voices.

Who is Dialpad Ai Meetings best for

Dialpad Ai Meetings is a video conferencing platform ideal for businesses of all sizes, especially those with remote teams. Users praise the platform's high-quality audio, convenient PIN-free dial-in, and useful call recording and summaries. However, some users have reported occasional glitches, a clunky mobile interface, and inconsistent AI transcription accuracy. Consider Dialpad Ai Meetings if your business needs AI-driven meeting features like live transcriptions, summaries, and action items.

  • Ideal for small, medium, and large businesses seeking AI-powered meeting enhancements.

  • A good fit for various industries, including Healthcare, Finance, E-commerce, Retail, and more.


Dialpad Ai Meetings features

Type in the name of the feature or in your own words tell us what you need
Supported

Dialpad AI Meetings enables participants to engage in text-based conversations during meetings, through features like "sidebar chat" and "in-meeting chat," as confirmed by reviews and documentation.

Supported

Dialpad Ai Meetings enables users to initiate meetings with a single click, as evidenced by multiple sources.

Supported

Meetings can be recorded and stored in the cloud or downloaded.

Supported

Dialpad Ai Meetings integrates with Google Calendar, allowing users to schedule and join meetings directly from their calendar.

Supported

Dialpad Ai Meetings supports searching past conversations using AI features like transcription and summaries.

Supported

Screen sharing is supported for presentations, demos, and projects.

Supported

Dialpad Ai Meetings uses AI for live transcriptions, summaries, and action items.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Ease of Use

Strongly positive
+0.8

Reliability and Performance

Rather positive
+0.45

Ease of Implementation

Strongly positive
+1

Scalability

Rather positive
+0.33

Dialpad Ai Meetings reviews

We've summarised 2675 Dialpad Ai Meetings reviews (Dialpad Ai Meetings GetApp reviews, Dialpad Ai Meetings Software Advice reviews, Dialpad Ai Meetings Capterra reviews and Dialpad Ai Meetings G2 reviews) and summarised the main points below.

Pros of Dialpad Ai Meetings
  • PIN-free dial-in makes joining meetings quick and easy, often praised.
  • High-quality audio for calls, frequently commended.
  • The quirky hold music is often appreciated and mentioned.
  • Call recording and summaries are considered very useful.
Cons of Dialpad Ai Meetings
  • Occasional glitches and dropped calls are reported, especially during complex or international calls.
  • Some users find the interface, particularly the mobile app, to be clunky or non-intuitive.
  • Screen sharing can be unreliable or laggy for some users.
  • AI transcription accuracy is inconsistent, sometimes highly accurate and sometimes unusable.

Dialpad Ai Meetings pricing

The commentary is based on 206 reviews from Dialpad Ai Meetings Capterra reviews, Dialpad Ai Meetings G2 reviews and Dialpad Ai Meetings Software Advice reviews.

Dialpad Ai Meetings offers a free version with limited features. While some reviewers find the paid plans pricey, others consider them a good value, especially for small businesses needing reliable audio conferencing and screen sharing. A few reviewers mention confusing billing practices.

Users sentiment

Rather negative
-0.33

See the Dialpad Ai Meetings pricing page.

  • Dialpad Ai Meetings has a free trial.

Standard

$27

Unlimited calling, unlimited Ai Meetings for up to 150 participants, SMS, MMS & team messaging, Ai-powered call & voicemail transcriptions, Google Workspace & Microsoft 365 integrations, real-time analytics & reporting, web & chat support.

Pro

$35

All the value of the Standard plan, plus: 24/7 live agent support, CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more), Microsoft Teams integration, 10 office locations, multiple phone numbers per account, Open APIs & Webhooks, Global SMS capabilities, local number support in 70+ countries, and 25 ring groups.

Enterprise

Custom

All the value of the Pro plan, plus: 99.9% uptime, unlimited office locations, unlimited ring groups, dial-by-extension, integrations with leading SSO providers (Okta, OneLogin), Azure AD SSO integration, data retention policies, and priority live agent support.


Dialpad Ai Meetings alternatives

  • Logo of Zoom Workplace
    Zoom Workplace
    Better for medium to large companies needing an all-in-one platform. Offers additional features such as email, calendar, and hybrid work solutions. Has broader integrations but slower momentum. A Zoom Workplace alternative.
    Read more
  • Logo of Fathom
    Fathom
    Better for note taking during meetings held on Zoom, Google Meet, and Microsoft Teams. Has a free plan. Is growing faster.
    Read more
  • Logo of Webex Meetings
    Webex Meetings
    Better for larger meetings and enterprise collaboration. More established, with generally positive customer reviews mentioning ease of use and breakout room functionality. However, some users report occasional performance issues. Pricing can be less transparent as the enterprise plan requires custom quotes.
    Read more
  • Logo of Callbridge
    Callbridge
    Better for education and serving non-profits and government organizations. Lacks features like action plans, automated meeting minutes, and one-click join. More frequent reports of audio issues and connectivity problems. A Dialpad Ai Meetings competitor and alternative.
    Read more
  • Logo of Google Workspace
    Google Workspace
    Better for team collaboration and general productivity. A broader, more integrated suite of applications. More user-friendly interface. Positive pricing sentiment.
    Read more
  • Logo of Google Meet
    Google Meet
    Simpler interface, better for quick meetings and basic video conferencing. A good Dialpad Ai Meetings alternative for users already integrated with the Google Workspace ecosystem. More affordable, especially for smaller teams. Lacks AI features like automated meeting summaries.
    Read more

Dialpad Ai Meetings FAQ

  • What is Dialpad Ai Meetings and what does Dialpad Ai Meetings do?

    Dialpad Ai Meetings is an AI-powered video conferencing platform ideal for businesses needing streamlined online meetings. It offers HD video, screen sharing, and recording, along with AI-driven transcriptions, summaries, and action items. Integrations with tools like Microsoft 365 and Google Calendar enhance its collaborative features.

  • How does Dialpad Ai Meetings integrate with other tools?

    Dialpad Ai Meetings integrates with popular productivity tools, enhancing workflow efficiency. It seamlessly connects with Microsoft 365 and Google Calendar, simplifying scheduling and joining meetings directly from your existing calendar.

  • What the main competitors of Dialpad Ai Meetings?

    Top alternatives to Dialpad Ai Meetings include Zoom, GoTo Meeting, Webex Meetings, Google Workspace, and specifically for AI-powered meeting assistance, Fathom. These competitors offer similar video conferencing and collaboration features, often with varying pricing and feature sets.

  • Is Dialpad Ai Meetings legit?

    Dialpad Ai Meetings is a legitimate video conferencing platform. It offers AI-powered features like transcription and summaries, integrates with popular tools, and provides HD video and screen sharing. However, some users report occasional glitches and inconsistent AI transcription accuracy.

  • How much does Dialpad Ai Meetings cost?

    Dialpad Ai Meetings offers a Standard plan for $27 per user per month, a Pro plan for $35 per user per month, and an Enterprise plan with custom pricing. Contact Dialpad for Enterprise pricing details. A free trial is available.

  • Is Dialpad Ai Meetings customer service good?

    Dialpad Ai Meetings' customer service receives mixed reviews. While some users describe helpful and efficient support, others report difficulty contacting support and unresolved issues. A few users mention proactive and helpful customer service interactions.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.