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Device Magic description
Device Magic helps businesses replace paper forms with digital versions accessible on smartphones and tablets, even offline. It's ideal for inspections, safety reports, maintenance checks, and other data collection tasks. The platform lets you build custom forms, collect data from the field, and automatically send it to other business systems. Device Magic aims to reduce errors, save time, and improve data accuracy for its users.
Who is Device Magic best for
Device Magic helps small and medium-sized businesses replace paper forms with digital versions on smartphones and tablets. Users love its easy form creation and offline functionality for remote data collection. However, some dislike the device-based subscription model and complex form customization. It's a good fit for industries like manufacturing and construction needing efficient data collection and workflow automation.
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Best fit for small to mid-sized businesses needing to digitize paper processes.
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Ideal for Manufacturing, Consumer Goods, Education, Real Estate & Construction, Transportation & Logistics, Media & Entertainment, Software/IT, Non-profit, Government, Energy & Utilities, Marketing, Agriculture, and Automotive.
Device Magic features
| Supported Device Magic allows offline data collection and syncs when connection is restored. |
| Supported Device Magic allows creating digital forms with dynamic actions and calculations. |
| Supported Technicians can access and update information via a mobile app. |
| Supported Device Magic offers online forms via its web application. |
| Supported Device Magic offers integrations with common data sources like Salesforce, Box, and Dropbox. |
| Supported Device Magic offers customizable dashboards with real-time data updates. |
| Supported Device Magic supports integrations with other software to automate tasks and data exchange. |
Device Magic reviews
We've summarised 78 Device Magic reviews (Device Magic Software Advice reviews, Device Magic GetApp reviews, Device Magic Capterra reviews and Device Magic G2 reviews) and summarised the main points below.
- Excellent customer support, responsive and helpful.
- Easy-to-use interface for creating basic forms.
- Offline functionality for data collection in remote areas.
- Fast and efficient data collection and submission process.
- Automated data transfer to various business systems.
- Difficult and confusing form customization, especially PDF outputs.
- Subscription model based on devices, not users, leads to escalating costs.
- Unpredictable pricing with unexplained increases and hidden fees.
- Limited integrations with platforms like SharePoint.
- Poor implementation of "Live" resources with sync issues and lack of updates.
Device Magic pricing
The commentary is based on 5 reviews from Device Magic Capterra reviews, Device Magic G2 reviews and Device Magic GetApp reviews.
Device Magic's pricing is generally considered reasonable, especially given its robust features. However, some users have expressed concerns about high monthly commitments for multiple devices and the lack of refunds, even in cases of unintended charges or dissatisfaction. The enterprise license, while valuable, is perceived as costly by some.
Users sentiment
See the Device Magic pricing page.
Max
This plan includes unlimited forms, submissions, photos, signatures, map overlay, NFC, area, driver license, offline access, project management dispatch and scheduling, built-in integrations, rich submission format support, live data sources, customizable reports, unlimited and lifetime data storage, API access and Shared Forms 100 Submissions / Month.
Enterprise
This plan includes all the features of the Max plan, plus white labeling, analytics, SSO, custom billing options, and partner support.
Device Magic alternatives
DataScopeGeared towards automating tasks like safety inspections, work orders, and quality control, primarily for field teams. Has slower momentum and offers a free plan.Read more
SimproBetter for businesses focused on the trades industry. A Device Magic alternative, Simpro offers job costing, technician dispatch, and accounting integration. Simpro has experienced slower growth than Device Magic.Read more
GoFormzBetter for Manufacturing, Energy & Utilities, and Real Estate & Construction. A strong GoFormz alternative for those seeking user-friendly form creation and integrations with popular business apps. Device Magic is growing faster.Read more
BigChangeBetter for field service businesses needing CRM, scheduling, GPS tracking, and financial reporting in one system. A Device Magic alternative for users who prioritize customer support.Read more
SortScapeBetter for lawn care businesses specifically. Ease of use and customer support is highly rated by users. Integrates with Xero and Quickbooks. A Device Magic alternative and competitor.Read more
TrueContext, formerly ProntoFormsBetter for enterprise clients. Has experienced more stable growth recently. A Device Magic competitor and alternative, it offers more robust reporting and integrations, but its conditional logic is less intuitive.Read more
Device Magic FAQ
What is Device Magic and what does Device Magic do?
Device Magic replaces paper forms with digital versions accessible on smartphones and tablets, even offline. It allows custom form building, field data collection, and automated data transfer to other business systems. Device Magic helps reduce errors, save time, and improve data accuracy across various industries.
How does Device Magic integrate with other tools?
Device Magic integrates with popular platforms like Salesforce, Box, and Dropbox. It also offers data connectors and integrations to automate tasks and data exchange with other business systems. This allows for seamless data transfer and workflow automation.
What the main competitors of Device Magic?
Top alternatives to Device Magic include GoFormz, DataScope, and TrueContext (formerly ProntoForms). These competitors offer similar features like mobile forms, offline data collection, and integrations with other business systems. They also target businesses looking to digitize paper-based processes and improve data collection efficiency.
Is Device Magic legit?
Yes, Device Magic is a legitimate software solution for digitizing paper forms. G2 and Capterra reviewers rate it favorably for ease of use and offline functionality. However, some users mention difficulties with form customization and pricing. If these are key concerns, consider alternatives like DataScope or GoFormz.
How much does Device Magic cost?
Device Magic's pricing includes the Max plan at $69, offering unlimited submissions and features like offline access and integrations. For custom requirements, the Enterprise plan provides tailored pricing with added benefits like white labeling and SSO. Contact Device Magic for Enterprise plan pricing details.
Is Device Magic customer service good?
Customer reviews on Device Magic's customer service are mixed. While some praise the helpful and responsive support team, others have had negative experiences, particularly with billing and cancellations. Some users found the customer service unhelpful during difficult situations.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.