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Dentrix Ascend description
Dentrix Ascend is a cloud-based dental practice management software designed for individual practices, groups, and DSOs. It offers a suite of tools to manage scheduling, patient information, billing, and clinical workflows. Its focus on automation and streamlined workflows aims to increase efficiency and profitability for dental practices. Dentrix Ascend stands out with its intuitive interface, robust reporting features, and scalability for growing practices. It promises a secure and reliable solution to free up time for dentists to focus on patient care.
Who is Dentrix Ascend best for
Dentrix Ascend is a cloud-based dental practice management software suitable for practices of all sizes. Users praise its automated reminders, cloud accessibility, and user-friendly interface. However, some users report inaccurate data, long customer support wait times, and complex insurance management. It's ideal for practices seeking a comprehensive, scalable solution but may not be suitable for those requiring highly specialized reporting or seamless integration with legacy systems.
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Ideal for small, medium, and large dental practices seeking a cloud-based solution.
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Best fit for healthcare practices, especially dental clinics.
Dentrix Ascend features
| Supported Dentrix Ascend supports managing multiple practices in one system. |
| Supported Dentrix Ascend allows creating, presenting, tracking, and scheduling patient treatment plans. |
| Supported Dentrix Ascend allows viewing production by provider, procedure, and time period. |
| Supported Patient records can be created and managed. |
| Supported Dentrix Ascend stores patient insurance information and performs eligibility checks. |
| Supported Dentrix Ascend automates tasks such as patient reminders, improving team efficiency. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Dentrix Ascend reviews
We've summarised 217 Dentrix Ascend reviews (Dentrix Ascend Software Advice reviews, Dentrix Ascend GetApp reviews, Dentrix Ascend Capterra reviews and Dentrix Ascend G2 reviews) and summarised the main points below.
- Automated reminder texts save significant time and improve patient communication.
- Cloud-based access allows for working from anywhere and managing multiple locations efficiently.
- User-friendly interface and easy navigation for scheduling, patient information, and billing.
- Regular updates and improvements based on user feedback demonstrate commitment to product development.
- Excellent customer support team provides helpful assistance and resolves issues effectively.
- Inaccurate data and varying reports, leading to inconsistencies in financial figures.
- Long wait times for customer support, sometimes exceeding 45 minutes.
- Complex and cumbersome insurance setup and management, particularly for editing or updating information.
- Lack of key features compared to Dentrix G6, such as pretreatment estimate tracking, full charting capabilities for restorations, and individual surface restorations.
- Difficult and time-consuming report generation, especially for customized reports.
Dentrix Ascend pricing
The commentary is based on 5 reviews from Dentrix Ascend Capterra reviews and Dentrix Ascend Software Advice reviews.
User reviews indicate Dentrix Ascend's pricing is a concern, with some noting subscription cost increases. While some find the software's features valuable, others feel the current functionality doesn't justify the cost, especially given certain limitations. Some users mention needing external tools to supplement features they believe should be included, indirectly increasing overall costs.
See the Dentrix Ascend pricing page.
Dentrix Ascend alternatives
CareStackHas stronger momentum. Not suitable for retail or software/IT industries. Lower rated Dentrix Ascend competitor.Read more
CarepatronBetter suited for a wider range of healthcare businesses beyond dental practices. Has significantly more momentum based on employee growth and website traffic. Offers a free plan, unlike Dentrix Ascend.Read more
zHealthBetter fit for wellness providers like chiropractors, physical therapists, and massage therapists. zHealth offers customizable SOAP notes, and users praise its ease of use and customer service. However, some report limited customization and reporting options. It is also considered more affordable.Read more
DenticonMore suitable for multi-location practices. Has stronger momentum and more positive user reviews. A more cost-effective Dentrix Ascend alternative.Read more
BestosysHigher rated by users. Emphasis on patient relationship building through personalized branding and social media integration. Good ease of use. Positive pricing sentiment.Read more
Dentrix Ascend FAQ
What is Dentrix Ascend and what does Dentrix Ascend do?
Dentrix Ascend is a cloud-based dental practice management software for individual practices, groups, and DSOs. It offers tools for scheduling, patient information management, billing, and clinical workflows, aiming to enhance efficiency and profitability. Key features include automated reminders, a user-friendly interface, and robust reporting.
How does Dentrix Ascend integrate with other tools?
Dentrix Ascend integrates with various tools to enhance practice management. It supports multiple practice management in one system and offers features for treatment planning, insurance management, and task automation. However, users have reported difficulties with insurance setup and management.
What the main competitors of Dentrix Ascend?
Top alternatives to Dentrix Ascend include CareStack, Eaglesoft, Denticon, and Novadontics. These cloud-based dental practice management systems offer similar features such as patient scheduling, billing, and reporting tools, catering to various practice sizes.
Is Dentrix Ascend legit?
Yes, Dentrix Ascend is a legitimate cloud-based dental practice management software. It's known for its user-friendly interface and robust features like automated reminders and reporting. However, some users mention long customer support wait times and complex insurance management.
How much does Dentrix Ascend cost?
I cannot find pricing information for Dentrix Ascend. Contact their sales team for product pricing details and to determine if Dentrix Ascend is worth the investment for your dental practice.
Is Dentrix Ascend customer service good?
Dentrix Ascend's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others report long wait times and difficulty getting issues resolved. Several users mention the support team's availability, even during evening hours.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.