Logo of CredentialMyDoc

CredentialMyDoc

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Last updated on

Ratings

G2
3.5/5
(5)
Capterra
4.3/5
(70)
Glassdoor
3.8/5
(364)

CredentialMyDoc description

CredentialMyDoc, by VerityStream, is web-based software designed to simplify and automate the process of credentialing and enrolling healthcare providers. It helps medical groups manage provider information, track licenses and certifications, streamline applications with payers, and generate reports. Its features aim to reduce manual work, improve accuracy, speed up the provider onboarding process, and ultimately enhance patient and provider satisfaction. Over 3,000 healthcare organizations use VerityStream solutions.


Who is CredentialMyDoc best for

CredentialMyDoc by VerityStream simplifies and automates healthcare provider credentialing and enrollment. It streamlines applications, manages licenses and certifications, and generates reports. Users praise its user-friendly interface and automated features but note some limitations with integrations and reporting accuracy. Best for small to medium-sized healthcare organizations.

  • Best fit for small to medium-sized businesses seeking streamlined credentialing.

  • Ideal for healthcare organizations needing efficient provider credentialing and enrollment.


CredentialMyDoc features

Type in the name of the feature or in your own words tell us what you need
Supported

CredentialMyDoc supports custom reporting to track various aspects of credentialing and enrollment.

Supported

CredentialMyDoc streamlines payer enrollment with features like auto-populated forms and tracking.

Supported

CredentialMyDoc automates verification and management of provider credentials, including licenses and certifications.

Supported

CredentialMyDoc supports generating reports on provider credentials.

Supported

CredentialMyDoc tracks certifications and their expiration dates.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Customer Service

Neutral
-0.14

Ease of Use

Neutral
+0.17

Reliability and Performance

Neutral
-0.11

Ease of Implementation

Neutral
-0.2

Scalability

Neutral
+0.2

CredentialMyDoc reviews

We've summarised 75 CredentialMyDoc reviews (CredentialMyDoc Capterra reviews and CredentialMyDoc G2 reviews) and summarised the main points below.

Pros of CredentialMyDoc
  • User-friendly interface and easy navigation simplifies credentialing tasks.
  • Automated form generation and pre-populated applications save significant time.
  • Excellent and responsive customer support readily assists with issues and requests.
  • Customizable reports and flexible features cater to specific organizational needs.
  • Centralized platform effectively stores and manages provider information and documents.
Cons of CredentialMyDoc
  • Limited integration with CAQH causes data redundancy and extra work.
  • Notes organization and visibility within provider tabs need improvement.
  • Reporting inaccuracies and inconsistencies require manual review and correction.
  • Inconsistent auto-verification of licenses, especially in Texas, impacts reliability.
  • Lack of batch update functionality makes large-scale changes time-consuming.

CredentialMyDoc pricing

The commentary is based on 5 reviews from CredentialMyDoc Capterra reviews.

CredentialMyDoc's pricing receives mixed reviews. Some users find it cost-effective for basic document storage and form creation, while others consider it expensive for its limited functionality and lack of promised features like CAQH integration. Several users express dissatisfaction with the value received for the price.

Users sentiment

Neutral
+0

CredentialMyDoc alternatives

  • Logo of symplr Provider
    symplr Provider
    Better for enterprise companies. Easier to use, but has performance issues and negative customer service reviews. A CredentialMyDoc competitor and alternative.
    Read more
  • Logo of CredentialStream
    CredentialStream
    More automation features. Rated slightly higher by users. Customer service is perceived as better. Implementation and reliability are pain points. Pricing is seen as less favorable.
    Read more
  • Logo of Nutriadmin
    Nutriadmin
    Better fit for nutritionists and dietitians. Focuses on meal planning, client management, and administrative tasks for nutritional practices.
    Read more
  • Logo of Modio Health
    Modio Health
    Better fit for smaller organizations. Has grown faster.
    Read more
  • Logo of Paycor
    Paycor
    Better fit for mid-size and large companies outside healthcare. Broader HR features beyond credentialing. More user reviews, but Paycor users report difficulties with customer support.
    Read more
  • Logo of symplr Payer
    symplr Payer
    Better for larger organizations and health plans. Has more momentum.
    Read more

CredentialMyDoc FAQ

  • What is CredentialMyDoc and what does CredentialMyDoc do?

    CredentialMyDoc, by VerityStream, automates healthcare provider credentialing and enrollment. It manages provider data, tracks licenses and certifications, streamlines payer applications, and generates reports, reducing manual work and improving accuracy for medical groups.

  • How does CredentialMyDoc integrate with other tools?

    CredentialMyDoc primarily focuses on credentialing and payer enrollment functionalities within the healthcare sector. It lacks robust integrations with other platforms, notably CAQH, leading to potential data redundancy. While it offers custom reporting, its integration capabilities are limited compared to other software solutions.

  • What the main competitors of CredentialMyDoc?

    CredentialMyDoc's main competitors include symplr Provider, CredentialStream, and Modio Health. These platforms offer similar functionalities, such as streamlined credentialing, automated workflows, and centralized data management for healthcare providers.

  • Is CredentialMyDoc legit?

    CredentialMyDoc, by VerityStream, appears legitimate, used by over 3,000 healthcare organizations. User reviews on G2 and Capterra show generally positive experiences. However, some users mention issues with integrations and reporting accuracy. Do further research to ensure it meets your specific needs.

  • How much does CredentialMyDoc cost?

    CredentialMyDoc pricing is not publicly available. Contact CredentialMyDoc directly to obtain specific product pricing and determine if it's worth the investment for your needs.

  • Is CredentialMyDoc customer service good?

    CredentialMyDoc's customer service receives mixed reviews. While many users praise the responsiveness and helpfulness of the support team, others have experienced slow response times and unresolved issues. Some users also mention difficulty getting timely training.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.