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CredentialStream

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Last updated on

Ratings

G2
4.1/5
(75)

CredentialStream description

CredentialStream is a healthcare software solution that helps manage provider data throughout their career. It helps healthcare organizations collect, verify, and manage provider credentials, ensuring they are properly licensed and qualified. With features like automated workflows and centralized data storage, CredentialStream aims to streamline the credentialing process, improve accuracy, and reduce administrative burden for healthcare providers and organizations.


Who is CredentialStream best for

CredentialStream helps healthcare organizations manage provider data, automate credentialing, and improve accuracy. Users love the flexible data export options and continuous improvements. However, some find the setup for automated tasks confusing and the system slow. Best for organizations seeking streamlined credentialing but prepared to navigate some complexity.

  • Best fit for small to mid-sized healthcare organizations.

  • Ideal for healthcare providers and organizations needing streamlined credentialing.


CredentialStream features

Type in the name of the feature or in your own words tell us what you need
Supported

CredentialStream supports progress tracking via analytics and workflow management features.

Supported

CredentialStream automates verification and management of healthcare provider credentials, including licenses, certifications, and education.

Supported

CredentialStream manages provider demographics, credentials, contracts, and likely performance metrics.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Neutral
+0.17

Ease of Use

Neutral
+0.14

Reliability and Performance

Rather negative
-0.5

Ease of Implementation

Rather negative
-0.67

Scalability

Neutral
+0

CredentialStream reviews

We've summarised 65 CredentialStream reviews (CredentialStream G2 reviews) and summarised the main points below.

Pros of CredentialStream
  • Comprehensive customer support via portal and account managers.
  • Flexible data export options (automatic and manual) via FTP and HL7.
  • Easy provider and location management.
  • Customizable data fields for reporting and exporting.
  • Continuous improvements and updates, including email notifications and reporting.
Cons of CredentialStream
  • Difficult and confusing setup for automated tasks and workflows.
  • System can be slow, especially the Bolt editor and access control rules.
  • Cumbersome user management and lack of user provisioning.
  • Reporting can be complex, especially with multi-column data and parent tables.
  • Limited customization and difficulty with unexpected data/configuration changes.

CredentialStream pricing

The commentary is based on 3 reviews from CredentialStream G2 reviews.

CredentialStream's pricing is a point of contention. While some users find it a "good deal" for its features, others express concerns about the cost versus the value received, especially given the complex setup and training requirements. Some feel misled by the sales process regarding implementation timelines and overall cost.

Users sentiment

Strongly negative
-1

CredentialStream alternatives

  • Logo of symplr Provider
    symplr Provider
    Better for enterprise companies. More user-friendly but has lower rated customer support.
    Read more
  • Logo of CredentialMyDoc
    CredentialMyDoc
    Better fit for Healthcare, Wellness & Pharma. Ease of use is better perceived by users.
    Read more
  • Logo of Verifiable
    Verifiable
    Better fit for smaller companies. Has more momentum.
    Read more
  • Logo of Nutriadmin
    Nutriadmin
    Better for nutritionists and dietitians. More suitable for smaller businesses. Higher customer service rating.
    Read more
  • Logo of symplr Payer
    symplr Payer
    Better for larger organizations. More focused on payer/provider network management.
    Read more
  • Logo of symplr Workforce Management Suite
    symplr Workforce Management Suite
    Better for enterprise companies. Focuses on staff management, timekeeping, and scheduling for healthcare providers.
    Read more

CredentialStream FAQ

  • What is CredentialStream and what does CredentialStream do?

    CredentialStream is a healthcare software solution streamlining provider data management throughout their careers. It automates credential collection, verification, and management, ensuring providers are qualified and licensed, reducing administrative burdens for healthcare organizations.

  • How does CredentialStream integrate with other tools?

    CredentialStream offers flexible data export options via FTP and HL7, though the initial setup for automated tasks and workflows can be challenging. There is no information available about other specific integrations.

  • What the main competitors of CredentialStream?

    CredentialStream's main competitors include symplr Provider, CredentialMyDoc, and Verifiable. These alternatives offer similar functionality, focusing on streamlining provider data management and credentialing processes for healthcare organizations.

  • Is CredentialStream legit?

    CredentialStream's legitimacy is questionable due to conflicting user reviews. While praised for comprehensive customer support and flexible data export options, its difficult setup, slow system performance, and complex reporting raise concerns. Consider exploring alternative provider credentialing software for a potentially safer option.

  • How much does CredentialStream cost?

    CredentialStream pricing is not publicly available. Contact CredentialStream directly to obtain pricing information for their product and determine if it's worth the investment for your needs.

  • Is CredentialStream customer service good?

    CredentialStream's customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of the support team and account managers, others express frustration with inconsistent support quality and difficulty getting timely resolutions. Some users even had to guide the support team through issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.