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symplr Provider

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Ratings

G2
4.0/5
(22)
Capterra
3.6/5
(117)

symplr Provider description

Symplr Provider is a cloud-based software designed for healthcare organizations of all sizes. It streamlines provider data management tasks, such as credentialing, payer enrollment, and privileging. By automating these processes, symplr Provider helps healthcare organizations save time, improve data accuracy, and meet compliance requirements. It offers a single, secure platform to manage provider information, leading to better efficiency and informed decision-making.


Who is symplr Provider best for

Symplr Provider simplifies provider data management for healthcare organizations. It automates credentialing, payer enrollment, and privileging, improving accuracy and efficiency. Users praise its custom reporting and data storage, but some find the interface outdated and customer support lacking. Consider Symplr if your organization needs robust provider data management tools but be prepared for potential usability and support challenges.

  • Best fit for small, medium, and large healthcare organizations.

  • Ideal for healthcare organizations seeking streamlined provider data management.


symplr Provider features

Type in the name of the feature or in your own words tell us what you need
Supported

Symplr Provider supports uploading, storing, and managing provider documents.

Supported

Symplr Provider performs primary source verification for credentials.

Supported

Symplr Provider tracks medical licenses and expiration dates with its License Monitor module.

Supported

Symplr Provider supports generating reports on provider credentials.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather negative
-0.33

Ease of Use

Rather positive
+0.57

Reliability and Performance

Rather negative
-0.6

Ease of Implementation

Neutral
-0.2

symplr Provider reviews

We've summarised 139 symplr Provider reviews (symplr Provider Capterra reviews and symplr Provider G2 reviews) and summarised the main points below.

Pros of symplr Provider
  • Highly customizable with many data points and custom reporting.
  • User-friendly for basic users.
  • Robust data storage and file attachment capabilities.
  • Helpful query creation tools and paint tool for data selection.
  • Effective for tracking expiring licenses, certifications, etc.
Cons of symplr Provider
  • Slow performance and occasional system freezes.
  • Difficult navigation, especially with manager access.
  • Outdated interface and clunky appearance.
  • Lack of a clear unique identifier for each provider.
  • Poor customer support experiences, including long response times and unhelpful staff.

symplr Provider pricing

The commentary is based on 9 reviews from symplr Provider Capterra reviews and symplr Provider G2 reviews.

Symplr Provider's pricing is a recurring concern. While some find the cost affordable, others express frustration with expensive enhancements and "nickel and diming" for features like OIG/SAM querying. Several users feel they aren't receiving the value promised for the price paid, especially regarding customer support and upgrades.

Users sentiment

Strongly negative
-1

symplr Provider alternatives

  • Logo of CredentialMyDoc
    CredentialMyDoc
    Better for smaller organizations. More user-friendly. Automated form completion is a key differentiator for CredentialMyDoc. Customer support is viewed more positively.
    Read more
  • Logo of symplr Payer
    symplr Payer
    Better fit for payers and managed care organizations. Has more momentum.
    Read more
  • Logo of CredentialStream
    CredentialStream
    Better customer support. More flexible data export options. Easier provider and location management. More customizable data fields. Continuous improvement with updates and notifications. However, setup for automated tasks and workflows can be difficult. System performance can be slow. User management is cumbersome. Reporting can be complex. Customization is limited.
    Read more
  • Logo of Nutriadmin
    Nutriadmin
    Better for nutritionists and dietitians. Higher customer satisfaction. A symplr Provider alternative and competitor.
    Read more
  • Logo of Paycor
    Paycor
    Better for broader business needs outside of healthcare provider data management. More suitable for general HR processes like payroll, recruiting, onboarding, and benefits administration. Better ease of use but potentially less reliable.
    Read more

symplr Provider FAQ

  • What is symplr Provider and what does symplr Provider do?

    symplr Provider is a cloud-based provider data management solution for healthcare organizations. It automates credentialing, payer enrollment, and privileging, improving accuracy, saving time, and ensuring compliance. It offers a centralized platform for managing provider information, improving efficiency and decision-making.

  • How does symplr Provider integrate with other tools?

    Symplr Provider integrates with other systems, though specific integrations aren't detailed in the provided data. For detailed integration information, it's best to consult Symplr Provider's website or contact their sales team.

  • What the main competitors of symplr Provider?

    Alternatives to symplr Provider include CredentialMyDoc, symplr Payer, CredentialStream, and MedTrainer. These competitors offer similar provider data management solutions for healthcare organizations seeking streamlined credentialing, enrollment, and compliance tools.

  • Is symplr Provider legit?

    Yes, Symplr Provider is a legitimate cloud-based software for healthcare organizations. It streamlines provider data management, automating credentialing and payer enrollment. However, some users report slow performance and a clunky interface. If these factors are a concern, consider alternatives like CredentialMyDoc or symplr Payer.

  • How much does symplr Provider cost?

    I do not have access to pricing details for symplr Provider. Contact symplr directly to discuss pricing options and determine if the product is a good fit for your needs.

  • Is symplr Provider customer service good?

    Symplr Provider's customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of the support team, others report long response times, unhelpful staff, and a general decline in service quality.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.