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ConnectWise ITBoost description
ConnectWise ITBoost is IT documentation software that brings all your information together in one place. It connects with other tools you already use to create a central knowledge base for your company. ITBoost helps your team deliver better service, work faster by automating tasks, and reduces the need for multiple software subscriptions. This makes finding information and resolving issues easier, saving you time and money.
Who is ConnectWise ITBoost best for
ConnectWise ITBoost is IT documentation software that centralizes all your company information. It integrates with your existing tools to create a single source of truth, helping your team improve service delivery, automate tasks, and reduce software costs. This simplifies finding information and resolving issues, saving you time and money. ITBoost is best for small to medium-sized Managed Service Providers (MSPs) using ConnectWise Manage.
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Best for small to medium-sized businesses (SMBs), especially those using ConnectWise Manage.
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Ideal for Managed Service Providers (MSPs) looking to centralize IT documentation.
ConnectWise ITBoost features
| Supported ITBoost provides a centralized platform to create and manage documentation, enabling easy access for the entire business. |
| Supported ITBoost automatically discovers and collects customer asset information through cloud integrations, reducing manual effort. |
| Supported ITBoost integrates with VoIP systems to provide technicians with caller details, linked assets, and knowledge base articles during calls. |
| Supported ITBoost offers deep integrations with ConnectWise PSA, Automate, and BrightGauge for streamlined data access. |
| Supported ITBoost provides robust reporting capabilities to track work, identify areas for improvement, and gain valuable insights. |
| Supported ITBoost integrates with Passportal to automate password resets, improving efficiency and security. |
| Supported ITBoost integrates with PSA software to enable seamless data flow, eliminating manual entry and improving efficiency. |
ConnectWise ITBoost alternatives
LicenseSpringBetter for software licensing management. More suitable for software companies. Growing faster than ConnectWise ITBoost. Positive user reviews highlight ease of use and flexible licensing.Read more
HuduBetter fit for smaller companies. Has a faster website traffic growth. Users praise the ease of use, speed, and customer support. More cost-effective. Lacks ConnectWise integration.Read more
PDQ ConnectBetter for medium-sized businesses and has more momentum. A strong ConnectWise ITBoost competitor for managing computers.Read more
OrchestryBetter for mid-sized Microsoft 365 focused companies. Streamlines M365 management, automation, governance, and Copilot readiness. Has significant momentum compared to ConnectWise ITBoost. Excellent customer support and ease of use are praised by users.Read more
IT GlueBetter fit for larger organizations. A stronger option for the IT and software industries, but less suitable for healthcare and related fields. More highly rated by users. Integrates with more IT tools and prioritizes security with features like password encryption. However, some users dislike the pricing model and find the search functionality occasionally lacking.Read more
GitBookBetter for enterprise companies and public documentation. Has a free plan. More integrations. Is growing faster. Higher rated on G2.Read more
ConnectWise ITBoost FAQ
What is ConnectWise ITBoost and what does ConnectWise ITBoost do?
ConnectWise ITBoost is IT documentation software that centralizes all your company's information. It integrates with existing tools, creating a single knowledge base to improve service delivery, automate tasks, and reduce software subscription costs. This streamlines information access and issue resolution, saving time and money.
How does ConnectWise ITBoost integrate with other tools?
ConnectWise ITBoost integrates with ConnectWise Manage, enabling enhanced data synchronization and functionality. This integration creates a central knowledge base by connecting with other tools you already use, streamlining workflows and improving service delivery.
What the main competitors of ConnectWise ITBoost?
Top alternatives to ConnectWise ITBoost include Hudu, IT Glue, and PDQ Connect. These platforms offer similar IT documentation and management capabilities, catering to MSPs and IT professionals seeking streamlined workflows and centralized knowledge bases.
Is ConnectWise ITBoost legit?
Yes, ConnectWise ITBoost is a legitimate IT documentation software. It's a safe and useful tool, especially for small to medium-sized Managed Service Providers (MSPs) already integrated with the ConnectWise suite. It centralizes IT documentation to improve service and efficiency.
How much does ConnectWise ITBoost cost?
I cannot find pricing information for ConnectWise ITBoost. Contact ConnectWise directly for product pricing details, to determine if ITBoost is worth it for your needs.
Is ConnectWise ITBoost customer service good?
There is no customer service information available for ConnectWise ITBoost.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.