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Clientjoy

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Last updated on

Company health

Employee growth
12% decrease in the last year
Web traffic
35% decrease in the last quarter

Ratings

G2
4.6/5
(55)
Capterra
4.7/5
(77)
TrustPilot
4.9/5
(20)

Clientjoy description

Clientjoy is a cloud-based CRM designed specifically for agencies and freelancers. It brings together essential tools like sales pipelines, client portals, invoicing, and email marketing in a single platform. Clientjoy aims to streamline client management, automate tasks, and help businesses get paid faster. While it offers features found in many CRMs, it stands out with its focus on the specific needs of agencies and its built-in tools for proposal creation and e-signing.


Who is Clientjoy best for

Clientjoy is a user-friendly CRM designed for agencies and freelancers. Users praise its intuitive interface and consolidated platform. However, some users mention the lack of a mobile app and limited integrations. Clientjoy excels in bringing together sales, client portals, invoicing, and email marketing into one streamlined platform.

  • Best for small to medium-sized agencies and freelancers.

  • Ideal for marketing & advertising, media, software, and professional service industries.


Clientjoy features

Type in the name of the feature or in your own words tell us what you need
Supported

Clientjoy supports e-signing for proposals and contracts.

Supported

Clientjoy offers a customizable client portal for project updates and communication.

Supported

Clientjoy supports automated invoicing and automated reminders for overdue payments.

Supported

Clientjoy supports customizable sales pipelines, enabling deal tracking at every stage.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.33

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.78

Clientjoy reviews

We've summarised 152 Clientjoy reviews (Clientjoy TrustPilot reviews, Clientjoy Capterra reviews and Clientjoy G2 reviews) and summarised the main points below.

Pros of Clientjoy
  • User-friendly interface praised for ease of use.
  • Customizable fields and branding options are appreciated.
  • Combines multiple functionalities into one platform.
  • Excellent and responsive customer support.
Cons of Clientjoy
  • Lack of a dedicated mobile app limits convenience.
  • Limited mailbox and calendar integration options.
  • Contract templating lacks VAT number field.
  • Roadmap updates and implementation have been delayed.

Clientjoy pricing

The commentary is based on 21 reviews from Clientjoy Capterra reviews and Clientjoy G2 reviews.

Clientjoy offers versatile features and excellent customer support at a price generally considered affordable, especially for small businesses and freelancers. Some users secured lifetime deals, while others appreciate the flexible pricing options. A few mention minor billing issues or desiring specific branding options.

Users sentiment

Rather positive
+0.33

See the Clientjoy pricing page.

  • Clientjoy has a free plan.

  • Clientjoy has a free trial.

Starter Plan

$44

Includes 1 user license, lead generation form, sales pipeline management, 2-way mailbox & calendar sync, email sequences, appointment scheduler, document creation & e-signing, invoicing & payments, integrations, subscriptions, email templates, proposal & contract templates, Joy Assist (Generative AI email writer), and integration with Google Drive & One Drive.

Premium Plan

$89

Includes all Starter Plan features plus 3 user licenses, access to white-labeled instances & workspaces, client portal, removal of "powered by Clientjoy" branding, custom CSS & scripts, IFTTT & Public API, 50% discount on additional users, access to CJ Growth Community, SSO & SAML, dedicated support & CSM, and upcoming features like monthly sales mastermind sessions, listing on Synup agency partner directory, and CJ Leads access.

Enterprise Plan

$49

Includes all Premium Plan features plus a dedicated account manager, priority support, custom reports, 2FA & EMM, SAML-based SSO, training, and migration.


Clientjoy alternatives

  • Logo of HubSpot Sales Hub
    HubSpot Sales Hub
    Better for larger businesses. Broader industry applicability. More established, with generally positive user reviews citing ease of use and integrations. However, some users dislike pricing and certain features.
    Read more
  • Logo of HubSpot Marketing Hub
    HubSpot Marketing Hub
    Better for larger businesses and those focused on inbound marketing. A Clientjoy alternative with broader industry applicability and more features, including multi-channel campaigns and advanced automation. Has more momentum currently.
    Read more
  • Logo of Doplac
    Doplac
    More focused on digital marketing and creative agencies. Has lifetime pricing options. Has slower website traffic growth but faster employee growth. Lower ratings on G2.
    Read more
  • Logo of Dubb: Sales Video System + CRM
    Dubb: Sales Video System + CRM
    Better for Finance, Banking & Insurance, E-commerce, Education, Real Estate & Construction, Media & Entertainment, Software, IT & Telecommunications, Marketing & Advertising, and Professional Services. A strong Clientjoy competitor, Dubb offers video messaging for sales, ideal for incorporating video into sales strategies. It has excellent customer service and is easy to use but can be pricey.
    Read more
  • Logo of Wethos
    Wethos
    Better for freelancers and agencies looking for proposal templates, pricing recommendations and team collaboration features. Has more momentum in website traffic growth.
    Read more

Clientjoy FAQ

  • What is Clientjoy and what does Clientjoy do?

    Clientjoy is a cloud-based CRM for agencies and freelancers. It combines sales pipelines, client portals, invoicing, and email marketing into one platform. Clientjoy streamlines client management, automates tasks, and facilitates faster payments, focusing on agency-specific needs and offering proposal creation and e-signing.

  • How does Clientjoy integrate with other tools?

    Clientjoy integrates with various tools to enhance its functionality. It supports integrations for payment gateways like Stripe and PayPal, and proposal software such as Proposify. Further integrations include accounting software like Xero and QuickBooks.

  • What the main competitors of Clientjoy?

    Clientjoy competes with other CRM and client management platforms like HubSpot Sales Hub, Doplac, and Salesforce Sales Cloud. These alternatives offer similar features such as client portals, sales pipelines, and project management tools. Some also include marketing automation and billing functionalities.

  • Is Clientjoy legit?

    Clientjoy is a legitimate CRM platform. User reviews praise its user-friendly interface and consolidated features. However, some users mention the lack of a mobile app and limited integrations as drawbacks. Consider these points when assessing if Clientjoy is safe and right for your needs.

  • How much does Clientjoy cost?

    Clientjoy's Starter plan costs $44/month for one user. The Premium plan is $89/month for three users. The Enterprise plan is priced at $49/month. A free trial and custom plan are also available. Add-ons and discounts for annual billing further affect the final product pricing.

  • Is Clientjoy customer service good?

    Clientjoy's customer service is excellent. Users consistently praise the helpful and responsive support team, highlighting their quick responses and proactive assistance. They appreciate the team's willingness to address questions and resolve issues effectively.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.