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Churnkey

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Company health

Employee growth
7% decrease in the last year
Web traffic
18% decrease in the last quarter
Financing
November 2023 - $2M

Churnkey description

Churnkey is retention automation software for subscription businesses. It offers personalized cancellation flows to reduce voluntary churn, automated payment recovery for failed payments, and win-back campaigns to reactivate lost customers. Churnkey also provides customer health analysis and feedback analysis. It promises reduced churn, increased revenue, and improved customer lifetime value. It's designed for self-serve subscription companies and integrates within minutes. It boasts saving businesses an average of 32% on voluntary churn.


What companies are using Churnkey?

Jasper is using Churnkey
Jasper
Copyleaks Inc. is using Churnkey
Copyleaks Inc.
Relume is using Churnkey
Relume
Roadpass Digital is using Churnkey
Roadpass Digital
Mobbin is using Churnkey
Mobbin
RB2B is using Churnkey
RB2B
Clearplay is using Churnkey
Clearplay
Originality.AI is using Churnkey
Originality.AI
Exploding Topics is using Churnkey
Exploding Topics
WellSaid Labs is using Churnkey
WellSaid Labs
Buildertrend is using Churnkey
Buildertrend
EverBee is using Churnkey
EverBee
Cometly is using Churnkey
Cometly
Castos is using Churnkey
Castos
HostiFi is using Churnkey
HostiFi
Superhuman is using Churnkey
Superhuman
Zapier is used by Jasper, Copyleaks Inc., Relume, Roadpass Digital, Mobbin, RB2B, Clearplay, Originality.AI, Exploding Topics, WellSaid Labs, Buildertrend, EverBee, Cometly, Castos, HostiFi, Superhuman.

Who is using Churnkey?


Who is Churnkey best for

Churnkey offers automated retention solutions for subscription businesses. It uses personalized cancellation flows, payment recovery, and win-back campaigns to combat churn. Churnkey is best for data-driven, customer-centric companies aiming to boost revenue and customer lifetime value by reducing churn and recovering failed payments.

  • Best for medium to large subscription businesses (100+ employees).

  • Ideal for subscription-based SaaS companies seeking to reduce churn.


Churnkey features

Supported

Churnkey offers omnichannel outreach and precision retries to recover failed payments, potentially increasing ARR by ~10%.

Supported

Churnkey's personalized cancellation flows aim to save ~54% of churning customers.

Supported

Churnkey enables timed, personalized, and segmented reactivation campaigns with one-click flows, aiming to win back ~34% of past customers.

Supported

Churnkey automatically assesses customer health, predicts at-risk revenue, and tracks feedback trends.

Supported

Churnkey uses AI to analyze and categorize customer feedback at scale.

Supported

Churnkey provides analytics on boosted revenue, offer uptake, and recovery rates.

Supported

Churnkey offers granular customer analytics and tracks feedback trends automatically.


Churnkey pricing

See the Churnkey pricing page.

  • Churnkey has a free trial.


Churnkey alternatives

  • Logo of ChurnZero
    ChurnZero
    Stop churn, boost renewals, and grow customer lifetime value.
    Read more
  • Logo of Planhat
    Planhat
    Centralizes customer data, automates tasks, boosts retention and revenue.
    Read more
  • Logo of Intercom
    Intercom
    Customer messaging platform for sales, marketing, and support.
    Read more
  • Logo of Butter
    Butter
    Recovers failed payments with AI, boosting revenue, no win, no fee.
    Read more
  • Logo of Chargebee Retention
    Chargebee Retention
    Stop churn, boost revenue. Personalized offers, data-driven insights.
    Read more
  • Logo of Paddle Retain
    Paddle Retain
    Stops subscription cancellations, boosting recurring revenue automatically.
    Read more

Churnkey FAQ

  • What is Churnkey and what does Churnkey do?

    Churnkey is a customer retention platform for subscription businesses. It uses personalized cancellation flows, automated payment recovery, and win-back campaigns to reduce churn and increase revenue. Churnkey also provides valuable customer health insights and feedback analysis.

  • How does Churnkey integrate with other tools?

    Churnkey integrates with payment gateways like Stripe, Chargebee, Paddle, and Braintree. This allows for streamlined payment recovery and automated subscription management. These integrations facilitate Churnkey's core functions of reducing churn and improving customer retention.

  • What the main competitors of Churnkey?

    Churnkey's main competitors include ChurnZero, Metricsco, and Loop Subscriptions, all offering churn reduction solutions. Intercom focuses on customer messaging, while Fincome centers on subscription analytics. Cash Practice Systems targets patient payment recovery.

  • Is Churnkey legit?

    Churnkey appears legitimate, offering churn reduction tools and integrations for subscription businesses. Features include personalized cancellation flows and automated payment recovery. A 14-day trial and transparent pricing based on monthly churned revenue are available.

  • How much does Churnkey cost?

    Churnkey's pricing is based on monthly churned revenue and is fixed for 12 months. While specific pricing isn't publicly listed, an example price for up to $10,000 in monthly churn is $500/month, billed annually. A free trial and churn metrics are also offered.

  • Is Churnkey customer service good?

    There is no customer service quality score available, and there are no reviews to draw insights from regarding Churnkey's customer service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.