Last updated on
Company health
Ratings
ChannelSight description
ChannelSight helps brands improve their online sales. Their software provides data and tools to understand customer behavior, optimize product listings on retailer websites, and make it easier for customers to buy products online. ChannelSight offers different solutions to track product performance, manage where products are sold online, and measure the effectiveness of online marketing. They work with major brands in various industries, providing detailed insights and analytics to improve brand presence and online revenue.
Who is ChannelSight best for
ChannelSight helps brands boost online sales by providing data-driven insights into customer behavior and product performance. Users praise its effectiveness in managing and optimizing eCommerce activities, increasing product visibility, and providing valuable data. However, some users mention the high pricing and suggest improvements to the user interface. Ideal for businesses seeking to enhance their online presence and streamline sales operations.
-
Best fit for small to mid-sized businesses.
-
Suitable for businesses focused on optimizing eCommerce sales and marketing.
ChannelSight features
| Supported ChannelSight offers analytics dashboards to track product performance, sales data, and customer behavior across different retailers. |
| Supported ChannelSight provides tools to optimize product content, pricing, and availability on retailer websites. |
| Supported ChannelSight streamlines the path to purchase by connecting customers with authorized retailers and providing relevant product information. |
| Supported ChannelSight monitors key metrics such as sales data, conversion rates, and customer engagement. |
| Supported ChannelSight helps brands manage their retailer network and ensure consistent product information across different platforms. |
| Supported ChannelSight tracks marketing ROI and provides analytics on campaign performance. |
| Supported ChannelSight enables brands to create shoppable media experiences across various channels, such as social media and video platforms. |
ChannelSight reviews
We've summarised 26 ChannelSight reviews (ChannelSight TrustPilot reviews and ChannelSight G2 reviews) and summarised the main points below.
- Effective tools for managing and optimizing eCommerce sales and marketing activities.
- Provides valuable data and insights into customer behavior and product performance.
- Helps increase product visibility and reach across multiple sales channels.
- Useful inventory management capabilities.
- Easy to use for setting up purchases and tracking sales.
- High pricing limits accessibility, especially for the free version.
- User interface/website design needs improvement; not as user-friendly as competitors like Shopify.
- Occasional performance issues like slow loading times and glitches with multiple users.
- Customer support responsiveness needs improvement.
ChannelSight alternatives
Salesforce Commerce for B2BBetter for enterprise companies. More suitable for Finance, Banking & Insurance, E-commerce, Retail, Consumer Goods, Manufacturing, Real Estate & Construction, Media & Entertainment, Software, IT & Telecommunications, Marketing & Advertising, Professional Services, and Automotive, Aerospace & Defence industries. Has more momentum.Read more
Wiser SolutionsBetter fit for enterprise companies. Has real-time reporting features. More positive pricing sentiment. Wiser Solutions is growing faster than ChannelSight. A ChannelSight competitor and alternative.Read more
Salesforce Commerce for B2CBetter for enterprise companies. More integrations available. Has a steeper learning curve and more complex pricing. A ChannelSight alternative and competitor.Read more
MikMakMore focused on social commerce and influencer marketing. Better user experience and customer support. ChannelSight alternative with stronger focus on CPG brands.Read more
GoflowBetter for larger businesses. Goflow is growing faster and has better customer ratings. More integrations are available with Goflow. A ChannelSight alternative and competitor.Read more
ShopifyBetter fit for businesses across various industries. More user-friendly and scalable. Offers a wider range of features including POS system, website builder, and one-click checkout. Has more momentum currently. Extensive app store for added functionality. However, users mention high monthly fees and limited customization options as downsides. A strong ChannelSight competitor and alternative.Read more
ChannelSight FAQ
What is ChannelSight and what does ChannelSight do?
ChannelSight helps brands optimize their online sales and marketing. It provides data-driven insights into customer behavior and product performance, enabling brands to improve product visibility and reach across various sales channels. While praised for its effectiveness, some users find the pricing high and the interface less user-friendly than competitors.
How does ChannelSight integrate with other tools?
ChannelSight integrates with various online retailers and marketplaces, enabling brands to track product performance and optimize their online presence across multiple sales channels. It also offers inventory management capabilities and integrates with marketing tools to measure campaign effectiveness.
What the main competitors of ChannelSight?
Alternatives to ChannelSight include Salesforce Commerce (B2B and B2C), MikMak, Goflow, and Shopify. These competitors offer similar features such as online store management, sales optimization, and customer behavior analysis. Wiser Solutions focuses on market intelligence, providing competitive pricing and product visibility data.
Is ChannelSight legit?
Yes, ChannelSight is a legitimate software company specializing in e-commerce solutions. They offer tools to optimize product listings, track performance, and improve online sales. However, some users mention high pricing and a need for interface improvements as potential drawbacks.
How much does ChannelSight cost?
ChannelSight doesn't publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific business needs and requirements.
Is ChannelSight customer service good?
ChannelSight's customer service receives mixed reviews. While some users appreciate the platform's ability to monitor products and facilitate digital growth, others express concern about the quality and responsiveness of customer support. Some find it difficult to get help when needed.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.