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Campspot description
Campspot is a cloud-based reservation and management software designed specifically for campgrounds and RV parks. It helps campground owners increase revenue and streamline their operations, from online bookings and payments to managing guest communications and staff tasks. Campspot also offers marketing tools and data analytics to help campgrounds understand their business performance. Used by thousands of campgrounds, it's known for its user-friendly interface and dedicated customer support.
Who is Campspot best for
Campspot is a user-friendly cloud-based reservation and management software designed for campgrounds and RV parks. It streamlines operations with online booking, guest communication tools, and staff task management. Users praise its intuitive interface and helpful customer support. However, some have noted difficulties with group reservations and manual entry for offline bookings.
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Best for small campgrounds and RV parks.
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Ideal for businesses in the Hospitality & Tourism industry.
Campspot features
| Supported Campspot offers an all-in-one platform that streamlines various aspects of campground management. |
| Supported Campspot focuses on boosting campground revenue with features designed to optimize bookings and control pricing. |
| Supported Campspot streamlines operational tasks, from the front desk to housekeeping, improving efficiency and reducing manual effort. |
| Supported Campspot provides marketing tools including email, text messaging, and access to a large private camping OTA. |
| Supported Campspot simplifies online reservations for campers, improving their experience and increasing booking efficiency. |
| Supported Campspot integrates with various payment processors, POS systems, and other tools. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Campspot reviews
We've summarised 85 Campspot reviews (Campspot GetApp reviews, Campspot Software Advice reviews, Campspot Capterra reviews and Campspot G2 reviews) and summarised the main points below.
- User-friendly interface for both guests and administrators.
- Seamless online booking and guest portal.
- Excellent integrations with other systems.
- Helpful training resources and certification programs.
- Responsive and helpful customer support.
- Lack of basic features expected in a reservation system.
- Difficult group reservation management.
- Cumbersome manual entry for non-online bookings, incurring charges.
- Issues with billing and invoicing, requiring manual corrections.
- Confusing reservation cancellation and refund process.
Campspot pricing
The commentary is based on 15 reviews from Campspot Capterra reviews and Campspot Software Advice reviews.
Campspot's pricing structure, particularly the introduction of monthly fees after onboarding, has drawn criticism from some users, especially smaller campgrounds. However, many users find the pricing reasonable and worthwhile given the increase in revenue and online bookings they've experienced. Others appreciate Campspot's flexible pricing strategies for businesses of any budget.
Users sentiment
See the Campspot pricing page.
Campspot alternatives
TeamUpBetter for fitness businesses of all sizes, including enterprises. Wider industry applicability. Higher customer satisfaction. More established, with significantly more reviews.Read more
ClubworxBetter fit for fitness businesses of all sizes, including gyms and studios. More positive pricing sentiment. Has a free plan.Read more
PT DistinctionBetter for personal trainers managing online businesses. Higher customer satisfaction and faster growth. A Campspot alternative and competitor.Read more
NewbookBetter fit for small businesses. Has a more established and larger team, growing faster than Campspot. Stronger online presence and brand recognition. More positive customer reviews regarding support. Lacks some basic features Campspot offers. Newbook alternative; Campspot competitor.Read more
MyStudioBetter for fitness studios, gyms, and wellness centers. Caters to a wider range of company sizes. MyStudio has higher customer service and ease of use ratings. MyStudio is growing faster.Read more
Campspot FAQ
What is Campspot and what does Campspot do?
Campspot is cloud-based reservation software for campgrounds and RV parks. It streamlines operations with online booking, payment processing, guest communication tools, and staff task management. Campspot also offers marketing tools and data analytics to improve business performance and is known for its user-friendly interface and customer support.
How does Campspot integrate with other tools?
Campspot excels in integrations, connecting with various systems for seamless operations. It offers robust integrations with online travel agents, payment gateways, and marketing platforms, enhancing booking management and revenue generation. This streamlines tasks and improves the guest experience.
What the main competitors of Campspot?
Campspot's main competitors include Newbook and Campcation, both offering similar reservation and management tools for campgrounds and RV parks. Other alternatives, though not direct competitors, include TeamUp, Clubworx, PT Distinction, and MyStudio, which cater to fitness studios and personal trainers.
Is Campspot legit?
Yes, Campspot is a legitimate software solution. User reviews highlight its user-friendly interface and efficient online booking system. However, some users have mentioned difficulties with group reservations and manual booking entries. Consider these factors when evaluating Campspot for your campground.
How much does Campspot cost?
I cannot find pricing information for Campspot. Contact Campspot directly to obtain current product pricing details and determine if Campspot is worth the investment for your needs.
Is Campspot customer service good?
Campspot's customer service receives mixed reviews. While many users praise the helpful and responsive support team, others express frustration with long wait times for callbacks and difficulty reaching support by phone. Some reviewers mention excellent experiences, while others feel support is lacking.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.