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Newbook description
Newbook is a cloud-based management software designed specifically for RV parks and campgrounds. It combines tools like property management, online booking, automated billing, and guest communication into one platform. This allows campground managers to streamline operations, increase revenue opportunities, and improve the overall guest experience. Newbook integrates with various platforms and offers features like dynamic pricing and site selection to maximize bookings and revenue.
Who is Newbook best for
Newbook is a cloud-based management software designed for RV parks and campgrounds. It offers tools for property management, online booking, automated billing, and guest communication, helping streamline operations and boost revenue. Users praise Newbook's excellent customer support and user-friendly interface. However, some have noted areas for improvement in reporting and integrations. Best for small to medium businesses.
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Best for small to medium-sized RV parks and campgrounds.
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Ideal for businesses in the Hospitality & Tourism industry.
Newbook features
| Supported Newbook automates guest communication including confirmations, pre-arrival info, and feedback requests. |
| Supported Newbook synchronizes availability and rates across OTAs, preventing double-bookings. |
| Supported Newbook provides insights into bookings, occupancy, and revenue. |
| Supported Newbook automates recurring billing and payment processing for memberships or services. |
| Supported Newbook supports reservation management, rescheduling, and cancellations. |
| Supported Newbook allows real-time availability tracking, rate setting, and room type management. |
Newbook reviews
We've summarised 52 Newbook reviews (Newbook TrustPilot reviews, Newbook Capterra reviews and Newbook G2 reviews) and summarised the main points below.
- Excellent and responsive customer support consistently praised.
- User-friendly interface and easy navigation.
- Automation features save time and improve efficiency.
- Regular updates and new feature releases demonstrate ongoing development.
- Comprehensive functionality covers a wide range of business needs.
- Reporting features need improvement, with inconsistencies between reports noted.
- Limited integrations with non-Australian platforms.
- Issues with booking engine conversion rates.
- Maintenance and asset management modules require further development.
- Pricing can be high, especially for smaller businesses with limited user needs.
Newbook alternatives
BookinglayerBetter for activity-based businesses like sports camps and retreats. Has a commission-based pricing plan. Newbook is growing faster.Read more
CampspotHas broader industry applicability. Is growing faster and has positive customer reviews on multiple platforms. Offers marketing tools and revenue growth tools.Read more
WebRezProBetter suited for hotels and vacation rentals. Caters to a wider range of lodging businesses. Has slower momentum. Provides robust data security.Read more
BookervilleBetter for managing vacation rentals, not campgrounds. Stronger in customer support and pricing. Lacks some campground-specific features.Read more
Exercise.comBetter for fitness businesses. Caters to Healthcare, Wellness, and Pharma industries. Excellent customer support is frequently praised. Offers custom-branded apps and websites. Integrates with Zoom.Read more
SemperBetter suited for hotels and lodges. Has a simpler feature set, focusing on core reservation management and guest services. Growing website traffic suggests increasing popularity. A Newbook alternative for simpler needs.Read more
Newbook FAQ
What is Newbook and what does Newbook do?
Newbook is cloud-based campground management software streamlining operations for RV parks and campgrounds. It offers tools for online booking, automated billing, guest communication, and property management, helping maximize bookings and improve guest experiences. It integrates with various platforms and features dynamic pricing.
How does Newbook integrate with other tools?
Newbook integrates with various platforms to synchronize availability and rates across online travel agents (OTAs), preventing double-bookings. It also automates guest communication, including confirmations and pre-arrival information. However, some users report limited integrations with non-Australian platforms.
What the main competitors of Newbook?
Newbook competes with campground management software like Campspot and WebRezPro, and other hospitality-focused solutions like Bookinglayer, HotelBee, Semper, and Misterbooking PMS. These alternatives offer similar features such as online booking, reservation management, and guest communication tools.
Is Newbook legit?
Newbook appears to be a legitimate software solution. User reviews praise its user-friendly interface, automation features, and comprehensive functionality. The company also shows signs of growth, indicating ongoing development and investment in the platform. For more in-depth information, researching user reviews on reputable platforms is recommended.
How much does Newbook cost?
I couldn't find pricing details for Newbook. For the most current information on product pricing and whether Newbook is worth the investment, visiting their website or contacting their sales team directly is recommended.
Is Newbook customer service good?
Newbook's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and dedication. The readily available training and support resources also contribute to a positive customer experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.