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Bluehost

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Company health

Employee growth
3% increase in the last year
Web traffic
14% decrease in the last quarter

Ratings

G2
3.5/5
(269)
Capterra
3.8/5
(102)
Glassdoor
3.1/5
(48)

Bluehost description

Bluehost is a website hosting provider owned by Newfold Digital. They cater to businesses of all sizes and offer a variety of services including shared hosting, WordPress hosting, VPS, dedicated servers, domain registration, website building tools, marketing services, and security features. Their goal is to provide a one-stop shop for businesses to build and manage their online presence.

Who is Bluehost best for

Bluehost is a popular hosting provider for businesses looking to establish an online presence, especially with WordPress. We've noticed that users appreciate its user-friendly interface and seamless WordPress integration, making it ideal for beginners. Keep in mind that some users report issues with customer support responsiveness and high renewal rates, so factor that into your decision.

  • We find that Bluehost is a solid fit for companies with 1-1,000 employees looking for affordable hosting options.

  • In our experience, Bluehost works particularly well for companies in e-commerce, marketing, advertising, and professional services.

Bluehost features

Supported

Web Presence Solutions Provider: Newfold Digital is a leading web presence solutions provider serving millions of small-to-medium businesses globally.

Supported

Extensive Product Offerings: They offer an extensive product offerings and personalized support.

Supported

Portfolio of Brands: Newfold Digital operates through a portfolio of brands including Bluehost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com and many others.

Supported

Domain Services: Newfold Digital provides domains services to its customers.

Supported

DIY Website Builder: They provide DIY Website Builder for their customers.

Supported

Hosting Services: Newfold Digital offers hosting services to its customers.

Supported

Security Solutions: They provide security solutions to protect websites.

Supported

Online Marketing Services: Newfold Digital offers online marketing services to its customers.

Supported

Professional Website Design: They provide professional website design services to help their customers to design professional looking websites.

Supported

SEO Services: Newfold Digital provides SEO services to help customers improve their website's visibility in search engine results.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Strongly negative
-0.71

Ease of Use

Neutral
-0.25

Reliability and Performance

Strongly negative
-0.82

Ease of Implementation

Neutral
+0.14

Bluehost reviews

We've summarised 371 Bluehost reviews (Bluehost Software Advice reviews, Bluehost GetApp reviews, Bluehost Capterra reviews and Bluehost G2 reviews) and summarised the main points below.

Pros of Bluehost
  • User-friendly interface for managing websites, especially for beginners.
  • Affordable pricing, especially for first-time users and shared hosting plans.
  • Seamless integration with Wordpress for easy website setup and management.
  • Reliable uptime and performance with minimal outages reported.
Cons of Bluehost
  • Difficult to get timely technical support; long wait times for chat and delayed responses.
  • Unclear account verification for SSH access.
  • High renewal rates for domains and hosting plans.
  • Limited functionalities for non-Wordpress sites.

Bluehost pricing

The commentary is based on 92 reviews from Bluehost Capterra reviews, Bluehost G2 reviews, Bluehost GetApp reviews and Bluehost Software Advice reviews.

We find that Bluehost's introductory prices are generally perceived as affordable. However, many users express frustration with price increases upon renewal and hidden fees for add-on services. Some find the value acceptable for basic websites, while others feel the overall cost is too high for the level of service provided.

Users sentiment

Strongly negative
-1

Bluehost alternatives

Bluehost FAQ

  • What is Bluehost and what does Bluehost do?

    Bluehost is a web hosting and domain registration provider. We find that they offer various services, including shared hosting, WordPress hosting, website builders, and online marketing tools. They aim to be a one-stop shop for businesses building their online presence.

  • How does Bluehost integrate with other tools?

    We find that Bluehost seamlessly integrates with WordPress for easy setup and management. It also offers various marketing and security tools, though specific integrations beyond WordPress aren't detailed in the available information.

  • What the main competitors of Bluehost?

    We find that Bluehost's main competitors include HostGator, ResellerClub, SiteGround, Kinsta, WP Engine, and Hostinger. These alternatives offer similar web hosting services, catering to various needs and budgets.

  • Is Bluehost legit?

    We find that Bluehost's legitimacy is questionable. While they offer various services, user reviews reveal significant downsides. Consider exploring alternatives like SiteGround or Kinsta due to negative feedback on Bluehost's customer service and high renewal rates.

  • How much does Bluehost cost?

    I'm sorry, but pricing information for Bluehost is currently unavailable. We recommend checking their official website for the most up-to-date details on their plans and costs.

  • Is Bluehost customer service good?

    We find that Bluehost customer service receives mixed reviews. While some users praise the helpfulness and availability of support agents, many others express frustration with long wait times, unhelpful responses, and difficulty reaching a live person.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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