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Bluehost

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Company health

Employee growth
No change in the last year
Web traffic
25% decrease in the last quarter

Ratings

G2
3.5/5
(269)
Capterra
3.8/5
(102)
Glassdoor
3.6/5
(635)

Bluehost description

Bluehost is a website hosting provider owned by Newfold Digital. They cater to businesses of all sizes and offer a variety of services including shared hosting, WordPress hosting, VPS, dedicated servers, domain registration, website building tools, marketing services, and security features. Their goal is to provide a one-stop shop for businesses to build and manage their online presence.


Who is Bluehost best for

Bluehost is a popular web hosting provider ideal for small to medium businesses, particularly those using WordPress. Users praise its user-friendly interface and WordPress integration, especially for beginners. However, some users have reported difficulties with customer support and high renewal rates. Despite these drawbacks, many find Bluehost's affordable starting prices and reliable uptime appealing.

  • Best for small to medium businesses seeking an online presence.

  • Suitable for most industries needing basic web hosting.


Bluehost features

Type in the name of the feature or in your own words tell us what you need
Supported

Bluehost supports two-factor authentication for enhanced security.

Supported

Bluehost allows users to register new domain names directly.

Supported

Bluehost offers security measures like firewalls, malware scanning, and secure connections.

Supported

Bluehost offers website templates through WordPress integration and tools like Elementor.

Supported

Bluehost offers a drag and drop editor, often using Elementor.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.58

Customer Service

Rather negative
-0.64

Ease of Use

Neutral
-0.1

Reliability and Performance

Rather negative
-0.65

Ease of Implementation

Neutral
-0.09

Bluehost reviews

We've summarised 371 Bluehost reviews (Bluehost GetApp reviews, Bluehost Software Advice reviews, Bluehost Capterra reviews and Bluehost G2 reviews) and summarised the main points below.

Pros of Bluehost
  • User-friendly interface for managing websites, especially for beginners.
  • Affordable pricing, especially for first-time users and shared hosting plans.
  • Seamless integration with Wordpress for easy website setup and management.
  • Reliable uptime and performance with minimal outages reported.
Cons of Bluehost
  • Difficult to get timely technical support; long wait times for chat and delayed responses.
  • Unclear account verification for SSH access.
  • High renewal rates for domains and hosting plans.
  • Limited functionalities for non-Wordpress sites.

Bluehost pricing

The commentary is based on 92 reviews from Bluehost Capterra reviews, Bluehost G2 reviews, Bluehost GetApp reviews and Bluehost Software Advice reviews.

Bluehost's pricing is initially attractive and affordable, especially for first-year discounts. However, many reviewers express frustration with high renewal rates and hidden fees for add-ons and other services like backups and migrations. Some users find the pricing structure confusing, particularly regarding renewals. Several reviewers felt misled by initial pricing and disliked the aggressive upselling tactics.

Users sentiment

Rather negative
-0.58

Bluehost alternatives

  • Logo of HostGator
    bluehost vs HostGator
    Better for small to medium businesses. A good Bluehost competitor.
    Read more
  • Logo of Arvixe Web Hosting
    Arvixe Web Hosting
    Offers fewer features specifically for WordPress sites. Lacks managed WordPress hosting, two-factor authentication, and pre-built templates. Users report frequent support issues and data loss incidents.
    Read more
  • Logo of A Small Orange
    A Small Orange
    More basic features. Fewer advanced features like managed WordPress hosting, website templates, and a drag-and-drop editor. Users report both positive and negative customer service experiences. No two-factor authentication.
    Read more
  • Logo of WP Engine
    bluehost vs WP Engine
    Better for larger businesses and agencies needing managed WordPress hosting. More focused on performance, security, and reliable support.
    Read more
  • Logo of WordPress.com
    WordPress.com
    Better for users seeking an all-in-one platform. Has a wider selection of website themes and plugins. Offers more built-in features for content creation and social media sharing. Is growing faster.
    Read more
  • Logo of Google Workspace
    Google Workspace
    Better for team collaboration and online productivity. Offers a user-friendly interface and seamless integration across its apps. A popular Bluehost alternative.
    Read more

Bluehost FAQ

  • What is Bluehost and what does Bluehost do?

    Bluehost is a web hosting provider offering various services like shared hosting, WordPress hosting, VPS, and dedicated servers. They also provide domain registration, website building tools, marketing services, and security features, catering to businesses of all sizes seeking to establish and manage their online presence.

  • How does Bluehost integrate with other tools?

    Bluehost seamlessly integrates with WordPress for website building and management. It also supports popular tools like Elementor for drag-and-drop editing and offers domain registration services within its platform. Further integrations may be available through WordPress plugins.

  • What the main competitors of Bluehost?

    Top Bluehost competitors include HostGator, offering similar hosting services with a reliability focus, and WordPress.com, providing managed WordPress hosting with an easy-to-use interface. Other alternatives like WPOven focus on performance and ease of use for multiple WordPress sites.

  • Is Bluehost legit?

    Yes, Bluehost is a legitimate web hosting provider owned by Newfold Digital. They offer various hosting plans and other services like domain registration and website building tools. However, users have reported negative experiences with customer service and high renewal rates, so consider these factors when choosing a provider.

  • How much does Bluehost cost?

    Bluehost's pricing varies depending on the chosen plan. Basic shared hosting starts at $2.75/month. There is no pricing information available for other Bluehost products at this time. Consider whether Bluehost is worth it based on your specific hosting needs and budget.

  • Is Bluehost customer service good?

    Bluehost customer service receives mixed reviews. Some users praise the helpful and readily available support, while others express frustration with long wait times and unhelpful agents, especially regarding technical issues. Many negative reviews mention outsourced support and difficulty reaching a manager.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.