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HostGator description
HostGator, a Newfold Digital brand, provides web hosting solutions for businesses of all sizes. They offer various hosting options, including shared hosting, WordPress hosting, dedicated servers, and VPS, along with domain registration, website builders, and other web services. HostGator focuses on reliability with a 99.9% uptime guarantee and offers 24/7 customer support.
Who is HostGator best for
HostGator is a popular web hosting provider offering various plans for small to medium-sized businesses. Users praise its ease of use, 24/7 support, and affordable initial pricing. However, some have noted higher renewal costs. HostGator offers a wide array of hosting options, from shared to dedicated servers, making it a versatile choice for diverse business needs.
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Best for small to medium businesses seeking user-friendly and budget-friendly hosting.
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A good fit for businesses in finance, e-commerce, retail, education, and more.
HostGator features
| Supported HostGator offers a drag-and-drop website builder called Gator. |
| Supported HostGator allows creating and managing an unlimited number of subdomains. |
| Supported HostGator offers customizable website templates through its Website Builder. |
| Supported HostGator allows managing DNS records, such as A, CNAME, and MX records. |
| Supported HostGator allows registering new domain names. |
| Supported HostGator offers managed WordPress hosting with server management, security, and performance optimization. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
HostGator reviews
We've summarised 308 HostGator reviews (HostGator GetApp reviews, HostGator Capterra reviews and HostGator G2 reviews) and summarised the main points below.
- Wide range of hosting options, including shared, VPS, and dedicated servers.
- 24/7 customer support availability via chat and phone.
- User-friendly interface and cPanel for easy management.
- Affordable pricing, especially for initial contracts.
- Renewal prices can be significantly higher than initial rates.
- Older contracts may not have the latest PHP versions, requiring migration.
- Some users report slow customer support response times, especially via chat.
- Upselling of additional services can be aggressive.
HostGator pricing
The commentary is based on 98 reviews from HostGator Capterra reviews and HostGator G2 reviews.
HostGator's pricing is generally considered affordable, especially for introductory offers and shared hosting. However, many users mention higher renewal rates and aggressive upselling tactics, impacting long-term costs. Some find the value proposition diminishes with increased traffic or more complex needs.
Users sentiment
HostGator alternatives
hostgator vs BluehostBetter fit for users seeking marketing services and broader industry applicability. Provides website building tools and features like drag-and-drop editor and domain registration.Read more
Arvixe Web HostingFewer features available. Users report unresponsive technical support and potential data loss incidents.Read more
A Small OrangeNo longer a standalone brand, now part of Newfold Digital. Fewer features, more basic functionality. Users report extremely poor customer service and frequent outages.Read more
Register.comMore focused on domain registration and basic websites. Lacks advanced hosting options like VPS. Has slower website traffic growth but faster employee growth.Read more
Network SolutionsMore focused on domain registration and online security products. Caters to larger enterprises. Has more momentum in terms of employee growth.Read more
Crazy DomainsBetter fit for customers in Australia and Southeast Asia. More affordable domain registration and basic hosting options. A HostGator alternative. Has slower momentum.Read more
HostGator FAQ
What is HostGator and what does HostGator do?
HostGator provides web hosting solutions for businesses of all sizes, offering shared hosting, WordPress hosting, dedicated servers, and VPS. They also offer domain registration, website builders, and 24/7 support. HostGator is known for its affordable pricing and user-friendly interface, making it a popular choice for beginners.
How does HostGator integrate with other tools?
HostGator integrates with various tools through its cPanel, offering access to applications like WordPress. It also supports popular website builders for streamlined design and development. More specific integration details are limited.
What the main competitors of HostGator?
Top HostGator competitors include Bluehost, offering similar hosting services and pricing, and WordPress.com, known for its user-friendly managed WordPress hosting. Turbify is another alternative, providing tools for building and growing online presences. For website building, consider Webflow.
Is HostGator legit?
HostGator is a legitimate web hosting provider. They offer various hosting plans, good uptime, and 24/7 support. However, be aware of potential price increases upon renewal and occasional slow customer support.
How much does HostGator cost?
HostGator's pricing information is not available. Contact HostGator directly to discuss pricing options for their product and determine if it's worth the investment for your needs.
Is HostGator customer service good?
HostGator's customer service receives mixed reviews. While some praise the helpful and responsive support, particularly via phone, others have experienced slow response times and unhelpful agents, especially through chat. Support quality seems to vary depending on the agent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.