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Network Solutions

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Company health

Employee growth
3% increase in the last year
Web traffic
18% decrease in the last quarter

Ratings

G2
1.9/5
(66)
Glassdoor
3.1/5
(48)

Network Solutions description

Network Solutions is a long-established provider of domain name registration, the service that lets you secure a specific web address for your business. They were the first company to offer this service and today work with businesses of all sizes, including Fortune 500 companies. Beyond domain registration, they offer additional services like website design, hosting, and online security products.


Who is Network Solutions best for

Network Solutions is a domain registration provider offering additional services like web design, hosting, and online security. While known for its established presence and straightforward domain registration, some users find the pricing high and customer service lacking. Consider Network Solutions if you're a small to medium-sized business seeking a one-stop shop for basic online services, but be prepared for potential upselling and explore alternative providers for better value.

  • Best for small to medium-sized businesses.

  • Ideal for businesses in Healthcare, Finance, Education, Media, Software/IT, Marketing, and Non-profit sectors.


Network Solutions features

Supported

Network Solutions offers Domain Privacy + Protection to hide personal information.

Supported

Network Solutions supports domain and subdomain forwarding, sometimes for a fee.

Supported

Network Solutions allows purchasing and managing various SSL certificates.

Supported

Network Solutions offers managed WordPress hosting with automatic updates, backups, and security.

Supported

Network Solutions allows users to register new domain names.

Supported

Network Solutions allows transferring domain names to and from their service.

Supported

Network Solutions supports managing DNS records, including A, CNAME, MX, TXT, and SRV records.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Rather positive
+0.5

Ease of Use

Rather negative
-0.6

Reliability and Performance

Rather negative
-0.45

Network Solutions reviews

We've summarised 106 Network Solutions reviews (Network Solutions TrustPilot reviews and Network Solutions G2 reviews) and summarised the main points below.

Pros of Network Solutions
  • Domain name registration is straightforward.
  • Reliable DNS services with minimal downtime.
  • Helpful support representatives for some users.
  • Comprehensive suite of services offered.
  • Long-standing and established provider.
Cons of Network Solutions
  • Overpriced services and hidden costs.
  • Outdated website builder with limited functionality.
  • Poor customer service with long wait times and unhelpful representatives.
  • Difficulty canceling services and auto-renewals.
  • Aggressive upselling and misleading offers.

Network Solutions pricing

The commentary is based on 24 reviews from Network Solutions G2 reviews and Network Solutions TrustPilot reviews.

Reviews consistently cite Network Solutions' pricing as a major drawback. Many users complain about high costs for domains, hosting, and SSL certificates, along with unexpected fees and expensive add-ons. Several reviewers feel their pricing model is outdated, unfair, and not competitive with other providers.

Users sentiment

Strongly negative
-1

Network Solutions alternatives

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    Affordable web hosting, domains, and website tools for everyone.
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    Arvixe Web Hosting
    Affordable, scalable hosting from shared to VPS now by Newfold Digital.
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  • Logo of A Small Orange
    A Small Orange
    Affordable web hosting empowering small businesses online.
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  • Logo of ResellerClub
    ResellerClub
    Domains, hosting, and website tools for a complete online presence.
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  • Logo of NameSilo
    NameSilo
    Affordable, secure domain registration with simple, transparent pricing.
    Read more
  • Logo of Hover
    Hover
    Own your online presence with simple domain management and top-notch support.
    Read more

Network Solutions FAQ

  • What is Network Solutions and what does Network Solutions do?

    Network Solutions is a domain name registrar and web hosting provider offering services like website design and online security. While known for being a long-standing provider, some users find their services overpriced and customer service lacking. They cater to businesses of all sizes.

  • How does Network Solutions integrate with other tools?

    Network Solutions primarily focuses on domain-related services and doesn't offer extensive integrations with other tools. While it supports features like DNS management and SSL certificates, it lacks publicized integrations with popular marketing or productivity platforms.

  • What the main competitors of Network Solutions?

    Top alternatives to Network Solutions include WordPress.com for website building, 101domain for domain registration and online brand protection, and Google Workspace for online productivity and collaboration tools. Consider these competitors for potentially better pricing and customer service.

  • Is Network Solutions legit?

    Network Solutions is a legitimate domain registrar and web hosting provider. However, user reviews are mixed. Some praise the straightforward domain registration and helpful support, while others cite overpriced services, poor customer service, and difficulty canceling services. Consider these factors when deciding if Network Solutions is safe for your needs.

  • How much does Network Solutions cost?

    I couldn't find pricing details for Network Solutions. For the most current pricing information, it's best to check their official website or contact their sales team.

  • Is Network Solutions customer service good?

    Network Solutions' customer service receives mixed reviews. Some customers praise helpful and knowledgeable representatives, while others report long wait times, unhelpful agents, and difficulty resolving issues. Many users express frustration with the outdated technology and poor customer service practices.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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