Logo of SiteGround

SiteGround

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
5% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.3/5
(272)
Capterra
4.6/5
(68)
TrustPilot
4.8/5
(20)
Glassdoor
3.9/5
(61)

SiteGround description

SiteGround is a website hosting platform used by businesses of all sizes. They offer various hosting services, including reseller hosting, managed WordPress hosting, cloud hosting, and more. SiteGround focuses on providing fast and secure hosting solutions with easy-to-use management tools. They are known for their strong customer support and specialized tools for WordPress users.


Who is SiteGround best for

SiteGround is a popular web hosting platform praised for its exceptional customer support, speed, and easy-to-use interface, especially for WordPress users. Users appreciate the seamless website migration and fast loading times. However, some have experienced issues with unjustified traffic blocks and high renewal costs. Best for small to medium businesses seeking a reliable and user-friendly hosting solution.

  • Best for small to medium-sized businesses using WordPress.

  • Ideal for industries like Healthcare, Finance, E-commerce, Education, and Media.


SiteGround features

Type the name of the feature or, in your own words, tell us what you need
Supported

SiteGround offers managed WordPress hosting with server management, security, and performance optimization.

Supported

SiteGround offers free and paid SSL certificates, easily installable through their control panel.

Supported

SiteGround fully supports WordPress websites, including migrations and automatic updates.

Supported

WordPress plugin management is supported within the WordPress dashboard.

Supported

SiteGround offers fully managed cloud hosting, minimizing operational overhead.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.27

Customer Service

Strongly positive
+0.81

Ease of Use

Strongly positive
+0.92

Reliability and Performance

Rather positive
+0.68

Ease of Implementation

Strongly positive
+1

Scalability

Strongly negative
-1

SiteGround reviews

We've summarised 360 SiteGround reviews (SiteGround TrustPilot reviews, SiteGround Capterra reviews and SiteGround G2 reviews) and summarised the main points below.

Pros of SiteGround
  • Exceptional customer support, readily available and highly knowledgeable.
  • Fast and reliable hosting with minimal reported downtime.
  • Easy-to-use interface for website management, especially for WordPress users.
  • Blazing fast site speeds, often attributed to their server infrastructure and optimization tools.
  • Seamless website migration process, often handled by SiteGround support.
Cons of SiteGround
  • Unjustified Traffic Blocks: SiteGround blocks legitimate traffic at the slightest temporary increase.
  • Cryptic Messaging: Their messages are cryptic and often induce panic.
  • High renewal costs make it difficult to stay with the service long-term.
  • Email marketing add-on has yielded poor results for some users.
  • Recent switch from SolarWinds spam protection to SiteGround's own system has led to increased spam and email deliverability issues.

SiteGround pricing

The commentary is based on 75 reviews from SiteGround Capterra reviews and SiteGround G2 reviews.

SiteGround offers reseller hosting plans suitable for various needs. The GrowBig plan allows managing multiple websites with collaborator access. The GoGeek and Cloud plans offer white-label hosting services, enabling clients to manage sites without SiteGround branding. The Cloud plan provides custom package configuration and user access management.

Users sentiment

Rather negative
-0.43

See the SiteGround pricing page.

GrowBig
$4.99 per month

Unlimited Websites, 20 GB Web Space, Free WP Installation, Free Domain, WordPress Autoupdates, Free WP Migrator plugin, Daily & on-demand backups, Free SSLs, Free CDN, Free Email, Enhanced Security, Ecommerce Enabled, WP-CLI and SSH, Out-of-the-Box Caching, Unlimited Databases, Easy Staging, Collaborators

GoGeek
$7.99 per month

Unlimited Websites, 40 GB Web Space, Free WP Installation, Free Domain, WordPress Autoupdates, Free WP Migrator plugin, Daily & on-demand backups, Free SSLs, Free CDN, Free Email, Enhanced Security, Ecommerce Enabled, WP-CLI and SSH, Out-of-the-Box Caching, Unlimited Databases, Easy Staging, Collaborators, White Label Available, Free Private DNS, Priority Support

Cloud
$100 per month

Unlimited Websites, 40+ GB Web Space, Free WP Installation, Free Domain, WordPress Autoupdates, Free WP Migrator plugin, Daily & on-demand backups, Free SSLs, Free CDN, Free Email, Enhanced Security, Ecommerce Enabled, WP-CLI and SSH, Out-of-the-Box Caching, Unlimited Databases, Easy Staging, Collaborators, White Label Available, Free Private DNS, Priority Support, Customize client's access, Tailor site's resources


SiteGround alternatives

  • Logo of WP Engine
    siteground vs WP Engine
    More expensive but offers better performance and specialized WordPress features. A stronger option for larger businesses and agencies needing managed WordPress hosting.
    Read more
  • Logo of Google Workspace
    Google Workspace
    Better for team collaboration and online productivity. A SiteGround alternative ideal for businesses needing integrated communication and file management.
    Read more
  • Logo of ChemiCloud
    ChemiCloud
    Better fit for web developers and small businesses. Provides reseller hosting, shared hosting, WordPress hosting, and VPS options. Has a drag-and-drop website builder. Offers malware scanning and firewall protection. Growing faster than SiteGround.
    Read more
  • Logo of Wix
    Wix
    Better for users seeking an all-in-one website builder with e-commerce, scheduling, and marketing tools. More suitable for users who prioritize ease of use with a drag-and-drop interface.
    Read more
  • Logo of MilesWeb
    MilesWeb
    More affordable and easier to use. Higher rated by users on G2. Offers domain registration and SSL certificates included in some plans. Support response times can be slow. Occasional downtime reported.
    Read more
  • Logo of WordPress.com
    WordPress.com
    Better for users seeking an all-in-one website building platform. Has broader industry applicability. Offers more features for content creation and social media integration. Is growing faster.
    Read more

SiteGround FAQ

  • What is SiteGround and what does SiteGround do?

    SiteGround is a web hosting platform offering various services like managed WordPress hosting, cloud hosting, and reseller hosting. Known for its speed, security, and excellent customer support, SiteGround provides user-friendly tools and specialized features for WordPress users, catering to businesses of all sizes.

  • How does SiteGround integrate with other tools?

    SiteGround integrates seamlessly with WordPress, offering easy migrations, automatic updates, and plugin management. It also supports SSL certificates through its control panel. More details on other integrations are limited.

  • What the main competitors of SiteGround?

    SiteGround's top competitors include ChemiCloud, WP Engine, WPOven, and WordPress.com. These alternatives offer similar web hosting services, catering to various business sizes and focusing on WordPress hosting solutions. Some also provide additional features like website building tools and reseller hosting options.

  • Is SiteGround legit?

    Yes, SiteGround is a legitimate web hosting provider known for its fast and reliable service, especially for WordPress websites. They offer robust features and excellent customer support, though some users have noted high renewal costs and recent spam filter issues.

  • How much does SiteGround cost?

    SiteGround's pricing information is not available. Contact SiteGround directly to learn more about their product pricing and determine if it's worth the investment for your needs.

  • Is SiteGround customer service good?

    SiteGround's customer service receives overwhelmingly positive feedback. Users praise the knowledgeable, friendly, and efficient support team, highlighting their quick response times and effective problem-solving. While some experienced minor issues, the overall sentiment reflects highly on SiteGround's customer service quality.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.