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DreamHost

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Company health

Employee growth
7% increase in the last year
Web traffic
4% decrease in the last quarter
Financing
July 2018 - $48M

Ratings

G2
4.0/5
(139)

DreamHost description

DreamHost is a web hosting company that provides a range of services, from basic shared hosting to powerful cloud hosting. Known for its reliability and customer support, DreamHost is a good option for businesses of all sizes. They offer a variety of plans to fit different needs and budgets, including specialized options for WordPress users. In addition to hosting, DreamHost offers domain registration, website design services, and email hosting.


Who is DreamHost best for

DreamHost offers reliable and affordable web hosting solutions, praised for its helpful technical support and easy WordPress integration. However, some users have noted slow support response times and occasional downtime. Their wide range of hosting options caters to diverse needs, from shared hosting to dedicated servers.

  • Best for small to medium-sized businesses, freelancers, and individuals.

  • A good fit for various industries, including Healthcare, E-commerce, Retail, Consumer Goods, Manufacturing, Education, Hospitality & Tourism, Media & Entertainment, Software/IT, Legal, Non-profit, Government, Marketing, and Professional Services.


DreamHost features

Type in the name of the feature or in your own words tell us what you need
Supported

DreamCompute instances can change RAM by changing the 'Flavor'.

Supported

DreamCompute allows custom software installations on virtual machines.

Supported

DreamObjects cloud storage allows users to scale storage as needed.

Supported

DreamHost offers DNS management tools to configure various DNS settings, including A, CNAME, MX, and NS records.

Supported

Email support is available to existing customers via their control panel.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.67

Customer Service

Rather positive
+0.38

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.54

Ease of Implementation

Neutral
+0.14

Scalability

Rather positive
+0.33

DreamHost reviews

We've summarised 135 DreamHost reviews (DreamHost G2 reviews) and summarised the main points below.

Pros of DreamHost
  • Helpful and responsive technical support team, praised for their expertise.
  • Wide range of hosting options, from shared to dedicated servers.
  • Affordable introductory pricing and promotional offers.
  • Easy WordPress installation and management tools.
  • Custom control panel, offering granular control over settings.
Cons of DreamHost
  • Slow customer support response times, often requiring follow-up.
  • Occasional server downtime and instability, impacting website availability.
  • Confusing and outdated user interface for certain features and services.
  • Lack of phone support, limiting communication options.
  • Pricing can be higher after the initial promotional period.

DreamHost pricing

The commentary is based on 35 reviews from DreamHost G2 reviews.

DreamHost is generally praised for its competitive pricing and good value, especially for shared hosting and smaller websites. Some users find the pricing reasonable, while others note it can be costly, particularly for VPS and dedicated servers or after the initial promotional period. Despite some price increases, it remains a budget-friendly option for many.

Users sentiment

Rather positive
+0.67

See the DreamHost pricing page.


DreamHost alternatives

  • Logo of Google Cloud Storage
    Google Cloud Storage
    Better for large enterprises and users needing robust cloud storage and analytics. Offers broader industry applicability, especially in finance. Easier to use with better integration with other Google services, although more expensive for large storage needs. Provides more flexible storage options and stronger security features. DreamHost alternative; DreamHost competitor.
    Read more
  • Logo of Kloudbean
    Kloudbean
    Better for larger enterprises. Has less momentum currently. Managed cloud hosting simplifies setup and maintenance.
    Read more
  • Logo of A2 Hosting
    A2 Hosting
    Faster loading speeds and better performance. More hosting features including a drag and drop editor. Wider support for Real Estate & Construction, and Energy & Utilities. Rated higher on G2, TrustPilot, and Glassdoor. However, users report higher renewal prices and a confusing interface.
    Read more
  • Logo of V2 Cloud
    V2 Cloud
    Better for businesses needing virtual Windows desktops. Focuses on simplifying remote work and IT management with cloud-based virtual desktops.
    Read more
  • Logo of UKHost4u
    UKHost4u
    More UK-focused. Strong emphasis on green hosting practices. Rated higher by users, but mixed reviews on support responsiveness.
    Read more
  • Logo of Hostbun
    Hostbun
    Has less momentum. Fewer features available.
    Read more

DreamHost FAQ

  • What is DreamHost and what does DreamHost do?

    DreamHost is a web hosting provider offering various services, including shared, cloud, WordPress, VPS, and dedicated hosting. Known for reliable hosting and helpful customer support, they offer domain registration, website design, and email hosting, catering to diverse needs and budgets.

  • How does DreamHost integrate with other tools?

    DreamHost offers integrations for popular tools, including WordPress, which simplifies website setup and management. It also provides DNS management tools for configuring various DNS settings. More specific integration details are limited.

  • What the main competitors of DreamHost?

    Top DreamHost competitors include A2 Hosting, Hostbun, and Rackspace Hosting. These alternatives offer similar web hosting services, including shared, VPS, and dedicated server options. Consider these alternatives if you prioritize features like speed, specific customer support options, or managed infrastructure solutions.

  • Is DreamHost legit?

    Yes, DreamHost is a legitimate web hosting company known for its reliable services and helpful customer support. They offer various hosting options at affordable introductory prices, making them a safe and suitable choice for website hosting needs.

  • How much does DreamHost cost?

    DreamHost's pricing for web hosting starts at $2.59/month. DreamHost also offers domain registration, with pricing varying depending on the extension. More detailed product pricing is not available.

  • Is DreamHost customer service good?

    DreamHost customer service receives mixed reviews. While many users praise the helpful and responsive technical support team, others have experienced slow response times and limited communication options. Some customers mention needing follow-up, while others highlight the team's efficiency and kindness.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.