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Bikky description
Bikky is a customer data platform designed specifically for large restaurant chains. It gathers data from various sources like POS systems and loyalty programs to provide a complete picture of customer behavior. This data allows restaurants to make informed decisions regarding their menu, marketing campaigns, and overall business operations, leading to improved efficiency and customer retention. Bikky is used by prominent restaurant brands across the US.
What companies are using Bikky?
Who is Bikky best for
Bikky is a customer data platform built for large restaurant chains. It pulls data from various sources, like POS systems and loyalty programs, to give a complete view of customer behavior. This helps restaurants improve their menu, marketing, and operations. Bikky is used by top restaurant brands across the US.
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Ideal for large restaurant chains (1001+ employees).
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Best fit for the Hospitality & Tourism industry.
Bikky features
| Supported Bikky provides a unified view of all guest data, including demographics, purchase history, preferences, and engagement patterns. |
| Supported Bikky tracks the entire guest journey, from acquisition to engagement and churn, providing insights into customer behavior and lifecycle stages. |
| Supported Bikky analyzes menu performance, identifies popular items, and helps understand guest preferences to optimize menu offerings and pricing strategies. |
| Supported Bikky automates marketing campaigns based on guest behavior, preferences, and lifecycle stage, enabling targeted and personalized communication. |
| Supported Bikky facilitates online ordering, reservations, and other digital interactions to enhance the customer experience. |
| Supported Bikky provides a loyalty program platform to reward frequent customers, track their engagement, and offer personalized incentives. |
| Supported Bikky integrates with various POS systems and other data sources to consolidate information and provide a holistic view of the business. |
Bikky alternatives
LexerMore focused on retail and ecommerce. Has significantly more reviews, both positive and negative, citing detailed pros and cons. Website traffic is growing faster, but employee growth is slower. Lower overall rating.Read more
KORONA POSBetter for small to medium businesses. More suitable for retail, ticketing, and quick-service restaurants. Has grown website traffic faster.Read more
FishbowlBetter fit for restaurants seeking broader industry solutions. Caters to a wider range of industries including Healthcare, Finance, Retail, and more. More appealing to users who value ease of use and customer support.Read more
POS & POSBetter for small businesses in retail, hospitality, or similar industries. Easier to use and implement. Free version available.Read more
DinMoBetter fit for medium-sized businesses and marketing teams needing AI-powered data analysis directly from their data warehouses. It has more momentum and focuses on marketing and e-commerce. A good DinMo alternative for restaurant businesses.Read more
CybexBetter suited for mid-sized retail businesses. Focuses on omnichannel retail and provides POS, CRM, inventory management, and business intelligence tools.Read more
Bikky FAQ
What is Bikky and what does Bikky do?
Bikky is a customer data platform built for large restaurant chains. It integrates data from various sources, like POS and loyalty programs, to offer a unified view of customer behavior. This empowers restaurants to optimize menus, personalize marketing, and improve overall operations, ultimately boosting customer retention.
How does Bikky integrate with other tools?
Bikky integrates with various POS systems and other data sources to consolidate information and provide a holistic view of your business. This allows restaurants to leverage existing data for improved customer insights and targeted marketing campaigns.
What the main competitors of Bikky?
Top alternatives to Bikky include Lexer, Fishbowl, and DinMo. Lexer focuses on retail customer data, while Fishbowl provides data-driven insights and marketing tools specifically for restaurants. DinMo is a CDP that helps marketing teams leverage existing customer data for improved campaigns.
Is Bikky legit?
Bikky appears to be a legitimate platform. It's used by major restaurant chains across the US and offers features like customer profiles, marketing automation, and loyalty programs. However, further research is advised to determine if it's the right fit for your specific needs.
How much does Bikky cost?
I couldn't find pricing details for Bikky. For the most current pricing information, it's best to visit their website or contact their sales team directly. This will help you determine if Bikky is worth the investment for your specific needs.
Is Bikky customer service good?
Bikky's customer service receives positive feedback. Users praise the team's responsiveness, helpfulness, and eagerness to address customer needs. They appreciate the support provided during onboarding and ongoing assistance with data analysis and platform usage.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.