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Cybex description
Cybex is a suite of tools designed to help mid-sized retail businesses manage their operations. It offers point-of-sale (POS) functionality, customer relationship management (CRM), inventory management, and business intelligence tools in a single platform. Cybex aims to improve efficiency and customer engagement for retail businesses by providing a centralized system for managing sales, inventory, and customer data. Its focus on omnichannel retail helps businesses provide a consistent experience for customers across different sales channels.
Who is Cybex best for
Cybex offers a comprehensive suite of retail management tools, including POS, CRM, and inventory management, designed for mid-sized businesses. It centralizes operations and customer data, helping retailers improve efficiency and deliver a consistent omnichannel experience. Cybex integrates with existing CRM and ERP systems.
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Best fit for mid-sized retail businesses seeking an all-in-one solution.
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Ideal for retail businesses aiming to streamline operations and enhance customer engagement.
Cybex features
| Supported Cybex offers unified management of sales, inventory, and customer data across channels. |
| Supported Cybex integrates with CRM and ERP systems, and centralizes customer data. |
Cybex pricing
The commentary is based on 1 reviews from Cybex G2 reviews.
Cybex is considered pricey compared to similar retail management software options. While users appreciate its features and customer support, the higher cost is a notable drawback for some potential customers.
See the Cybex pricing page.
Cybex POS
Point of sale solution
Retail Dashboard
Retail dashboard
Cybex HQ
Head office solution
Cybex alternatives
KORONA POSBetter fit for restaurants, retail, and ticketing businesses. KORONA POS is growing faster and offers strong customer support. Rated higher than Cybex by users.Read more
FishbowlBetter fit for restaurant businesses seeking data-driven insights. A Fishbowl alternative for retail businesses needing broader operational management.Read more
POS & POSBetter fit for small to mid-sized businesses in retail and hospitality. A Cybex alternative focused on cafes, bars, and shops.Read more
Epicor EagleBetter suited for smaller businesses. Serves a wider range of retail verticals like pharmacies and sporting goods. Lower average rating on G2 (3.9/5 vs 4.3/5). An Epicor Eagle alternative or competitor would be Cybex.Read more
ConsignCloudBetter for consignment and resale businesses. More user-friendly with better customer support. A Cybex alternative and competitor.Read more
Cybex FAQ
What is Cybex and what does Cybex do?
Cybex is a retail management software suite offering tools for POS, CRM, inventory management, and business intelligence. It's designed for mid-sized businesses aiming to improve efficiency and customer engagement through a centralized platform and omnichannel retail management. It integrates with existing CRM and ERP systems.
How does Cybex integrate with other tools?
Cybex integrates with CRM and ERP systems, centralizing customer data for a unified view. This streamlines operations and enhances customer relationship management by connecting various business tools. It's designed to improve efficiency and provide valuable insights.
What the main competitors of Cybex?
Top Cybex competitors include KORONA POS, Olabi, and Epicor Eagle. KORONA POS offers similar POS functionality and integrations, while Olabi focuses on unified commerce. Epicor Eagle provides a comprehensive suite of retail management tools for small to midsize businesses.
Is Cybex legit?
Cybex appears to be a legitimate retail management software offering POS, CRM, and inventory tools. G2 reviews give it a 4.3/5 rating, suggesting it is safe and generally well-regarded. However, more information is needed to definitively confirm its safety and suitability for your needs.
How much does Cybex cost?
Cybex offers different products with varying pricing. Cybex POS and Retail Dashboard are priced at $60 per month each, while Cybex HQ costs $80 per month. Contact Cybex directly for detailed pricing information and to determine if the product is worth it for your needs.
Is Cybex customer service good?
Cybex users praise the excellent customer support, highlighting the prompt and helpful on-site assistance they receive. This readily available support ensures smooth retail operations, even when users encounter difficulties with the software.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.