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BigTime description
BigTime is a project management and billing software designed for growing service-based businesses in the USA. It helps companies track employee hours, manage project budgets, and streamline invoicing to improve cash flow. BigTime aims to simplify complex projects with features like resource planning, time and expense tracking, and project profitability forecasting. It also offers integrations with popular tools like QuickBooks, Salesforce, and Slack. BigTime is highly rated for customer satisfaction and boasts a large customer base of over 3,000 firms.
Who is BigTime best for
BigTime streamlines project management and billing for growing service businesses. Users praise its robust customization, efficient time tracking, and seamless accounting integration. However, some find the mobile app cumbersome and performance slow with large datasets. BigTime is best for professional service businesses seeking to improve cash flow and project profitability.
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Best for small to medium-sized businesses.
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Ideal for professional services, especially in finance, legal, and marketing.
BigTime features
| Supported BigTime supports time tracking for tasks and projects to monitor progress and productivity. |
| Supported BigTime automates billing, invoicing, and payment processing, improving efficiency. |
| Supported BigTime offers comprehensive project budget tracking, comparing planned and actual costs, forecasting overruns, and analyzing cost drivers. |
| Supported BigTime offers resource management, scheduling, workload management, and forecasting. |
| Supported BigTime supports expense tracking, management, and integration with accounting systems. |
| Supported BigTime offers features for project planning, budgeting, resource allocation, and execution tracking. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
BigTime reviews
We've summarised 2027 BigTime reviews (BigTime GetApp reviews, BigTime Software Advice reviews, BigTime Capterra reviews and BigTime G2 reviews) and summarised the main points below.
- Robust platform customizable to unique business billing and time tracking needs.
- Efficient time tracking and billing system.
- Seamless integration with accounting software.
- Excellent customer support.
- Helpful project management features, including task and subtask division and real-time status visibility.
- Slow performance when handling large datasets or multiple users.
- Mobile app is cumbersome and less intuitive than the desktop version.
- Intricate installation and customization process can be time-consuming.
- Complex workflow customization and automation can lead to errors.
- Limited customization for reports.
BigTime pricing
The commentary is based on 86 reviews from BigTime Capterra reviews, BigTime G2 reviews and BigTime Software Advice reviews.
BigTime's pricing is generally considered reasonable for its features, especially time tracking and invoicing. However, some users find the cost high for smaller teams or when paying for unused features. A few users mention unexpected upfront costs, while others appreciate the value despite the price.
Users sentiment
See the BigTime pricing page.
Essentials
Includes time tracking, expense management, project management, standard invoice templates, online payments, automated invoice reminders, standard report library, Slack, QuickBooks, SSO integrations, onboarding & training, BigTime Knowledge Base, BigTime Academy, product release webinars, and email & chat support.
Advanced
Includes all Essentials features plus client portal, multi-currency expenses, custom reporting, project templates, DCAA compliance support, custom invoice templates, HubSpot and Salesforce integrations, data warehouse, and professional services.
Premier
Includes all Advanced features plus project budgeting, multi-level approvals, simple resource planning, multi-currency invoicing, Jira and Sage integrations, API access, uptime guarantees (SLA), extended support hours, and priority support queue.
Foresight
Includes all Advanced/Premier features plus skills & demand-based planning, project profitability forecasts, time off & holidays management, and plans vs. actuals reporting.
BigTime alternatives
bigtime vs RuddrBetter fit for smaller businesses. Has a mobile app and is growing faster. Users praise ease of use, but some reporting limitations exist. A strong BigTime competitor for budget-conscious users.Read more
BQE COREBetter fit for architecture and engineering firms. Has more momentum based on website traffic and employee growth. A BigTime competitor and alternative, it offers a user-friendly interface for time tracking but suffers from slow loading times, limited report customization, and potential cost concerns.Read more
BizintaBetter fit for companies with up to 500 employees. A BigTime competitor and alternative, Bizinta offers a lower entry price point. It has slower momentum. Lacks robust project management features like resource management and project budget tracking.Read more
Workleap OfficevibeBetter for gathering employee feedback and improving workplace culture. More suitable for mid-sized companies focused on employee engagement.Read more
PaymoBetter for small businesses with up to 20 employees. Caters to a wider range of industries including ecommerce and retail. Offers a free plan and more affordable paid plans. Has more momentum in website traffic growth.Read more
ClickTimeBetter for retail and consumer goods. Has more momentum based on website traffic. Users highlight simpler time tracking and a user-friendly interface but note slow website performance and a less intuitive mobile app.Read more
BigTime FAQ
What is BigTime and what does BigTime do?
BigTime is a project management and billing software for growing professional service businesses. It streamlines time tracking, project budgeting, and invoicing, improving cash flow. Users praise its robust features and integrations, but some find the mobile app and complex setup challenging.
How does BigTime integrate with other tools?
BigTime integrates with popular accounting, CRM, and communication tools, including QuickBooks, Salesforce, and Slack. This streamlines workflows by connecting project management, time tracking, and billing with other essential business applications.
What the main competitors of BigTime?
Top alternatives to BigTime include BQE CORE, Bizinta, and ClickTime. BQE CORE offers similar project management and financial tools for professional services. Bizinta focuses on time tracking, billing, and project management for businesses with up to 500 employees. ClickTime specializes in time tracking and resource management for mid-sized companies.
Is BigTime legit?
Yes, BigTime is a legitimate project management and billing software. It's highly rated by users for its robust features, seamless accounting integration, and excellent customer support. However, some users find the mobile app cumbersome and performance slow with large datasets. So, BigTime is safe and reliable.
How much does BigTime cost?
BigTime's pricing starts at $20/user/month for the Essentials plan. The Advanced plan is $35/user/month, and the Premier plan is $45/user/month. The enterprise-grade Foresight plan has custom pricing. Is BigTime worth it? Its robust project management features and integrations make it a valuable tool for businesses seeking efficient time tracking and billing.
Is BigTime customer service good?
BigTime receives positive customer service reviews. Users praise the helpful and responsive support team, especially through live chat and Zoom. While some users experienced initial setup challenges, support staff consistently helped resolve issues and provided effective training.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.