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Benchmark Email

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Company health

Employee growth
No change in the last year
Web traffic
10% decrease in the last quarter
Financing
December 2020 - $3M

Ratings

G2
4.3/5
(97)
Capterra
4.3/5
(154)
TrustPilot
3.8/5
(2)
Glassdoor
4.2/5
(30)

Benchmark Email description

Benchmark Email is an email marketing platform for businesses of all sizes wanting better customer engagement. It focuses on easy-to-use tools for building email campaigns, landing pages, and signup forms - even for those without technical expertise. Benchmark helps you grow your subscriber list, personalize emails based on customer behavior, and analyze campaign performance. It stands out with its intuitive AI-powered design features and a free plan for basic needs.


Who is Benchmark Email best for

Benchmark Email is an intuitive email marketing platform ideal for small to medium businesses. Users praise its user-friendly interface, pre-designed templates, and helpful customer support. Some users have reported issues with email deliverability and limited customization options. With robust features like AI-powered email design and landing page builders, Benchmark Email empowers businesses to elevate customer engagement.

  • Best fit for small to medium-sized businesses seeking streamlined email marketing.

  • A versatile solution for various industries, including e-commerce, retail, and healthcare.


Benchmark Email features

Type in the name of the feature or in your own words tell us what you need
Supported

Benchmark Email allows automated emails based on triggers and subscriber behavior.

Supported

Benchmark Email offers various pre-designed email templates and a drag-and-drop editor.

Supported

Benchmark Email offers a drag-and-drop email builder and AI-powered design tools.

Supported

Benchmark Email uses AI to design emails with logos, images, brand colors, and messaging.

Supported

Benchmark Email allows targeted campaigns based on customer behavior and preferences.

Supported

Benchmark Email allows building and hosting landing pages with forms for lead capture.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.67

Customer Service

Strongly positive
+0.71

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+0.82

Ease of Implementation

Strongly positive
+1

Scalability

Rather positive
+0.33

Benchmark Email reviews

We've summarised 253 Benchmark Email reviews (Benchmark Email Software Advice reviews, Benchmark Email GetApp reviews, Benchmark Email TrustPilot reviews, Benchmark Email Capterra reviews and Benchmark Email G2 reviews) and summarised the main points below.

Pros of Benchmark Email
  • User-friendly interface and drag-and-drop email builder.
  • Wide selection of pre-designed email templates.
  • Helpful and responsive customer support.
  • Cost-effective pricing plans, especially the free plan for basic needs.
  • Detailed email campaign analytics and reporting.
Cons of Benchmark Email
  • Limited customization options within the email templates.
  • Email deliverability issues, with emails often landing in spam folders.
  • Limited integrations with other platforms.
  • Confusing or devious pricing structure, with hidden costs or unexpected charges.

Benchmark Email pricing

The commentary is based on 25 reviews from Benchmark Email Capterra reviews and Benchmark Email G2 reviews.

Benchmark Email is praised for its cost-effectiveness, especially the free plan for startups. Users mention competitive pricing and affordable paid plans tailored to different needs. While some find the free tier limiting, others appreciate the unlimited emails based on record count, not email volume.

Users sentiment

Rather positive
+0.67

See the Benchmark Email pricing page.

  • Benchmark Email has a free plan.

  • Benchmark Email has a free trial.

Free

$0/mo.

Easiest-ever email builder, plus: 500 contacts 3,500 emails/mo Forms Reports

Pro

$13/mo.

Everything in Free, plus: 7,500 emails/mo. Email automation Landing pages A/B testing

Enterprise

Custom

Everything in Pro, plus: Managed account set-up Deliverability tools Volume discounts Send-based pricing


Benchmark Email alternatives

  • Logo of Constant Contact
    Constant Contact
    Better for small businesses and nonprofits needing simplified email marketing. Has broader digital marketing tools including social media management. Growing faster than Benchmark Email. Provides award-winning customer support.
    Read more
  • Logo of Kasplo
    Kasplo
    Kasplo has better ratings and is growing faster. Users love its customer support and high deliverability rates. Consider Kasplo as a Benchmark Email alternative if these factors are important for you.
    Read more
  • Logo of Brevo Transactional Email
    Brevo Transactional Email
    Better for sending transactional emails like confirmations and resets. More user-friendly and affordable pricing. Stronger customer support.
    Read more
  • Logo of Overloop
    Overloop
    Better for sales outreach automation and LinkedIn integration. Ideal for sales teams wanting personalized outreach and automated follow-ups.
    Read more
  • Logo of Contlo
    Contlo
    Better for e-commerce businesses needing omnichannel marketing automation including email, SMS, WhatsApp, and social media. Contlo is growing faster, but has lower ratings than Benchmark Email. It is a Benchmark Email alternative and competitor.
    Read more
  • Logo of Cakemail
    Cakemail
    Has a faster website traffic growth and LinkedIn employee growth. Offers a higher average rating on G2. Users highlight effective email marketing with increased sales and robust automation features. However, users also mention limited template variety, occasional support issues, lack of PHP integration, and higher pricing as potential drawbacks. A Benchmark Email competitor and alternative.
    Read more

Benchmark Email FAQ

  • What is Benchmark Email and what does Benchmark Email do?

    Benchmark Email is an email marketing platform designed for businesses of all sizes. It offers easy-to-use tools, including a drag-and-drop builder and AI-powered design, to create email campaigns, landing pages, and signup forms. Benchmark helps personalize emails, automate email sequences, and provides performance analytics to improve customer engagement.

  • How does Benchmark Email integrate with other tools?

    Benchmark Email integrates with a limited number of other platforms, which can be a drawback for users who rely on various marketing tools. Some users have reported issues with integrations and email deliverability.

  • What the main competitors of Benchmark Email?

    Benchmark Email's top competitors include Constant Contact, Mailchimp, Mumara, and Kasplo. These alternatives offer similar email marketing and automation features, often with varying pricing and support options. Some, like Contlo, focus on specific niches like e-commerce.

  • Is Benchmark Email legit?

    Yes, Benchmark Email is a legitimate email marketing platform. It's known for its user-friendly interface and affordable pricing, including a free plan. However, some users have reported email deliverability issues and limited template customization.

  • How much does Benchmark Email cost?

    Benchmark Email's pricing includes a Free plan, a $13/month Pro plan, and a custom-priced Enterprise plan. High-volume senders can explore send-based pricing. Add-ons like dedicated IPs and inbox checking are also available.

  • Is Benchmark Email customer service good?

    Benchmark Email's customer service is generally viewed positively. Users highlight helpful, responsive, and professional support staff. While some mention slow response times for technical issues, the overall sentiment towards their customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.