Logo of AutoLeap

AutoLeap

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Company health

Employee growth
2% decrease in the last year
Web traffic
10% decrease in the last quarter
Financing
January 2023 - $54M

Ratings

G2
4.9/5
(351)
Capterra
4.9/5
(589)
TrustPilot
3.1/5
(3)
Glassdoor
4.1/5
(122)

AutoLeap description

AutoLeap is a cloud-based shop management software designed for auto repair businesses in the USA and Canada. It offers a suite of features including digital vehicle inspections, online appointment scheduling, automated reminders, customer communication tools, integrated payments, and QuickBooks syncing. AutoLeap aims to streamline operations, boost profitability, and improve customer satisfaction for auto repair shops by digitizing and automating key processes. They promise significant time savings, revenue increases, and improved profit margins for their users.


Who is AutoLeap best for

AutoLeap is a cloud-based shop management software designed for auto repair shops. Users love its intuitive interface, streamlined workflow, and excellent customer support. Some users mention occasional glitches and limited invoice customization. AutoLeap offers digital vehicle inspections, appointment scheduling, and integrated payments to boost profitability.

  • Best for small auto repair shops.

  • Ideal for auto repair shops in the USA and Canada.


AutoLeap features

Type in the name of the feature or in your own words tell us what you need
Supported

AutoLeap allows sending automated appointment reminders via email and phone.

Supported

AutoLeap supports digital vehicle inspections with photos and videos.

Supported

AutoLeap supports sending text messages to customers, but with limitations.

Supported

AutoLeap allows customers to review and approve estimates electronically via text or email.

Supported

AutoLeap supports appointment scheduling, including setting availability, managing bookings, and sending reminders.

Supported

AutoLeap integrates with Global Payments for in-store and online payments.

Supported

AutoLeap integrates with QuickBooks Online for accounting.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.26

Customer Service

Strongly positive
+0.95

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Rather positive
+0.44

Ease of Implementation

Rather positive
+0.51

Scalability

Rather positive
+0.33

AutoLeap reviews

We've summarised 943 AutoLeap reviews (AutoLeap Software Advice reviews, AutoLeap TrustPilot reviews, AutoLeap Capterra reviews and AutoLeap G2 reviews) and summarised the main points below.

Pros of AutoLeap
  • Intuitive and user-friendly interface, easy to navigate and learn.
  • Streamlined workflow from estimates to invoicing, significantly reducing paperwork and administrative time.
  • Excellent customer support, highly responsive and helpful with implementation and troubleshooting.
  • Integrated parts ordering through PartsTech, simplifies the process and saves time.
  • Digital vehicle inspections (DVI) with photo/video capabilities, enhances transparency and customer communication.
Cons of AutoLeap
  • Motor labor guide times can be inaccurate and require cross-referencing with other guides.
  • Limited customization for printed invoices.
  • Some parts suppliers/vendors are not integrated with PartsTech.
  • No dedicated mobile app for technicians, relying on browser-based access can be cumbersome.
  • Occasional software glitches and slow loading times, especially with large datasets.

AutoLeap pricing

The commentary is based on 97 reviews from AutoLeap Capterra reviews, AutoLeap G2 reviews, AutoLeap Software Advice reviews and AutoLeap TrustPilot reviews.

AutoLeap's pricing is generally considered competitive, with many users feeling it is worth the cost despite being "pricey" or "not the cheapest." Several reviewers stated that the software pays for itself through increased efficiency and new customer acquisition. However, some small businesses find the cost a bit high.

Users sentiment

Neutral
+0.26

See the AutoLeap pricing page.


AutoLeap alternatives

  • Logo of PartsTech
    PartsTech
    Better fit for businesses of all sizes. Has a free plan available. Focuses on parts ordering and inventory management. Growing faster in website traffic. Ease of implementation is better rated.
    Read more
  • Logo of Mobile Manager Pro
    Mobile Manager Pro
    Better fit for small businesses. Has less momentum. An AutoLeap competitor and alternative.
    Read more
  • Logo of ShopLite
    ShopLite
    More mobile-focused.
    Read more
  • Logo of Tekmetric
    Tekmetric
    Better fit for medium and enterprise businesses. Has more momentum based on employee growth. Easier to implement and use, but customer support is rated slightly lower. No pricing details available without contacting sales. Tekmetric is a good AutoLeap alternative.
    Read more
  • Logo of Shopmonkey
    Shopmonkey
    Better fit for medium and enterprise businesses. Has broader industry applicability but less suitable for automotive businesses. Growing faster. Negative pricing sentiment.
    Read more
  • Logo of ShopController
    ShopController
    Better fit for small businesses and the transportation industry. A good AutoLeap alternative for those prioritizing customizable workflows.
    Read more

AutoLeap FAQ

  • What is AutoLeap and what does AutoLeap do?

    AutoLeap is cloud-based shop management software for auto repair shops in the USA and Canada. It streamlines operations with digital vehicle inspections, online appointment scheduling, automated reminders, and integrated payments, boosting profitability and customer satisfaction.

  • How does AutoLeap integrate with other tools?

    AutoLeap integrates with QuickBooks Online for accounting and Global Payments for payment processing. It also integrates with PartsTech, enabling streamlined parts ordering directly within the software.

  • What the main competitors of AutoLeap?

    Top AutoLeap competitors include Shopmonkey, Tekmetric, Mobile Manager Pro, and ShopController. These alternatives offer similar features such as digital vehicle inspections, customer communication tools, and shop management functionalities.

  • Is AutoLeap legit?

    AutoLeap is a legitimate cloud-based shop management software. User reviews praise its intuitive interface, streamlined workflow, and excellent customer support. However, some users mention occasional glitches and limitations. Overall, AutoLeap appears safe and beneficial for auto repair businesses.

  • How much does AutoLeap cost?

    AutoLeap doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and business size. Consider requesting a product demo to determine if AutoLeap is worth the investment for your shop.

  • Is AutoLeap customer service good?

    AutoLeap receives positive customer service reviews, with users highlighting the helpfulness and responsiveness of the support team. Users mention the team's attentiveness, quick responses, and willingness to assist with implementation and troubleshooting. Some users mention initial challenges using the software or certain features, but emphasize that the support team effectively addressed their concerns.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.