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ShopController description
ShopController is a cloud-based shop management software designed for US auto repair businesses. It offers tools for scheduling, estimates, technician tracking, and inventory management, simplifying daily operations. ShopController integrates with accounting software like QuickBooks and various industry-specific platforms. Key features include customizable workflows, reporting to analyze performance, and integrated payment processing.
Who is ShopController best for
ShopController is cloud-based shop management software designed for small auto repair businesses in the US. It offers tools for scheduling, estimates, technician tracking, and inventory management. Users love the user-friendly interface and QuickBooks integration but dislike the occasional glitches and limited reporting features.
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Best for small auto repair shops.
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Ideal for businesses in the automotive repair industry.
ShopController features
| Supported ShopController supports tracking labor hours for each repair order. |
| Supported ShopController supports reporting and analytics for sales, inventory, and customer data management. |
| Supported ShopController supports inventory management, including receiving, storing, and issuing inventory. |
| Supported ShopController integrates with payment processors to accept payments directly within their POS system. |
ShopController reviews
We've summarised 22 ShopController reviews (ShopController Capterra reviews and ShopController G2 reviews) and summarised the main points below.
- Excellent and responsive customer support.
- User-friendly interface, easy to learn and navigate.
- Highly customizable workflows and screen views.
- Affordable pricing for small shops.
- Integrates well with QuickBooks and other industry platforms.
- Difficult setup and customization for unique business needs.
- Occasional glitches and server connection issues.
- Limited reporting features, especially for detailed analysis.
- Basic reports are not very useful.
- Requires frequent "Save and Close" actions.
ShopController alternatives
PartsTechBetter for medium and enterprise businesses. More focused on parts ordering and inventory management. Free option available. PartsTech is a ShopController alternative and competitor. It has positive pricing sentiment and is growing faster.Read more
AutoLeapBetter fit for medium-sized businesses and has more positive customer reviews. AutoLeap integrates with Mitchell1 for estimates and offers digital vehicle inspections. It also boasts a more robust parts ordering integration with PartsTech. This ShopController alternative is growing faster and provides online appointment scheduling and automated reminders.Read more
ShopmanagerLacks QuickBooks integration and other industry-specific integrations. Fewer features for reporting, inventory management, and payment processing. No user reviews available to compare experiences. ShopController alternative. Shopmanager competitor.Read more
BodyNetBetter suited for larger companies. Pricing is modular and potentially more expensive. No integrations with accounting software mentioned. Lacks detailed feature descriptions.Read more
AutoflowMore focused on customer interaction management and workflow automation. Has more momentum currently. Higher rated on Capterra with more reviews.Read more
NAPA TRACSBetter for medium and enterprise businesses. More user-friendly, but has slower performance. NAPA TRACS is a ShopController alternative best for businesses focused on NAPA parts.Read more
ShopController FAQ
What is ShopController and what does ShopController do?
ShopController is cloud-based shop management software for US auto repair businesses. It provides tools for scheduling, estimates, technician tracking, and inventory management. It integrates with QuickBooks and other industry platforms, offering customizable workflows, performance reporting, and integrated payment processing.
How does ShopController integrate with other tools?
ShopController integrates with QuickBooks for accounting and other industry-specific platforms. This streamlines workflows, allowing for efficient management of financial data and other business operations within a centralized system. It also offers integrated payment processing.
What the main competitors of ShopController?
ShopController's main competitors include AutoLeap, ShopManager, BodyNet, Autoflow, and NAPA TRACS. These alternatives offer similar features for auto repair shops, such as scheduling, inventory management, and customer communication tools. PartsTech, while not direct competition, offers parts ordering integration.
Is ShopController legit?
ShopController seems legitimate based on generally positive user reviews mentioning excellent customer support and a user-friendly interface. However, some users have reported difficulties with setup, occasional glitches, and limited reporting features. Consider exploring alternatives if these are critical for your business.
How much does ShopController cost?
I couldn't find pricing details for ShopController. For the most current pricing information, it's best to visit the vendor's website or contact their sales team directly.
Is ShopController customer service good?
Customer reviews describe ShopController's customer service as "great," "helpful," "extremely friendly," and readily available to address any issues. Users highlight the quick response times and positive interactions with the support team.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.