Last updated on
Company health
Ratings
AudienceView Professional description
AudienceView Professional is an all-in-one event ticketing and management platform designed for venues, theaters, and arts organizations. It offers tools for ticketing, marketing, fundraising, customer relationship management (CRM), and analytics. AudienceView Professional helps you sell tickets online, manage events, track sales, understand your audience, and engage with patrons. It aims to provide a centralized system for managing all aspects of live events, from marketing and ticketing to reporting and fundraising. Their focus on flexibility and customization makes it a good fit for organizations of all sizes.
Who is AudienceView Professional best for
AudienceView Professional is an all-in-one event ticketing and management platform ideal for venues, theaters, and arts organizations. Users praise its comprehensive reporting, user-friendly ticketing platform, and flexible ticketing options. However, some find the backend navigation cumbersome and customer support slow. If your organization needs robust reporting and flexible ticketing in a user-friendly platform, AudienceView is a strong option.
-
Best for small organizations, less suitable for enterprise companies.
-
Designed for venues, theaters, and arts organizations.
AudienceView Professional features
| Supported AudienceView Professional supports online ticket sales and registration. |
| Supported AudienceView Professional enables selling tickets online via a dedicated platform. |
| Supported AudienceView Professional supports email marketing, social media integration, and campaign management. |
| Supported AudienceView Professional supports event creation, registration, ticketing, and promotion via communication tools. |
| Supported AudienceView Professional offers robust reporting and analytics features, including customizable reports and real-time data insights. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
AudienceView Professional reviews
We've summarised 80 AudienceView Professional reviews (AudienceView Professional G2 reviews) and summarised the main points below.
- Comprehensive reporting features with detailed sales and patron data.
- User-friendly ticketing platform for both staff and patrons, especially for online sales.
- Flexible ticketing options for various events, packages, and pricing tiers.
- Responsive and helpful customer support, albeit sometimes slow to respond.
- Effective CRM capabilities for managing patron and donor information.
- Difficult to contact customer support directly, often requiring email and waiting days for responses.
- Limited customization options for online user interface, especially for mobile devices.
- Backend navigation can be cumbersome, with too many clicks and page reloads.
- Reporting features, while robust, could be more customizable and streamlined.
- Occasional system outages and performance issues.
AudienceView Professional pricing
The commentary is based on 8 reviews from AudienceView Professional G2 reviews.
AudienceView Professional offers robust ticketing and reporting features, but some users find the pricing model expensive, especially for smaller organizations or during periods of inactivity. Others find the per-ticket fees and refund policies unfavorable. However, some users appreciate the reasonable cost and low fees for patrons.
Users sentiment
AudienceView Professional alternatives
ThunderTixBetter for smaller organizations and nonprofits. More automation features. ThunderTix as an AudienceView Professional competitor offers easier setup and use, plus better customer service. Pricing is usage-based.Read more
EventcomboBetter for virtual, hybrid, and in-person events. Integrates with a wider range of business applications. Has stronger customer support. Eventcombo is growing slower than AudienceView Professional. AudienceView Professional is better for dedicated ticketing and venue management.Read more
ChMeetingsBetter for churches. More affordable, especially for smaller organizations, with a free version available. Easier to use and implement, with highly-rated customer support. Offers pledge management, robust communication tools, and event check-in features.Read more
QuickBooks OnlineBetter for managing business finances, not events. Suited for broader industries like finance, retail, and healthcare. Focuses on accounting features like online payments and financial reporting. More user-friendly for basic accounting, but with less reliable bank connections.Read more
VBO TicketsBetter for a wider range of industries beyond arts and culture. Offers features like social media promotion, QR code check-in, and live streaming support.Read more
AudienceView Professional FAQ
What is AudienceView Professional and what does AudienceView Professional do?
AudienceView Professional is a comprehensive event ticketing and management platform for venues, theaters, and arts organizations. It provides tools for ticketing, marketing, fundraising, CRM, and analytics, enabling efficient event management, sales tracking, and audience engagement. It's best suited for small to mid-sized organizations.
How does AudienceView Professional integrate with other tools?
AudienceView Professional integrates with various tools to enhance its functionality. It supports integrations with CRM systems, email marketing platforms, and social media channels. This allows for streamlined data flow and improved marketing and communication capabilities. It also integrates with fundraising platforms.
What the main competitors of AudienceView Professional?
Top alternatives to AudienceView Professional include ThunderTix, Eventcombo, and Purplepass Ticketing. These competitors offer similar features for ticketing, event management, and marketing, often with a focus on user-friendliness and comprehensive tools. Eventbrite is another popular option, especially for broader event discovery.
Is AudienceView Professional legit?
AudienceView Professional is a legitimate platform used by many organizations for ticketing and event management. However, some users have reported difficulties with customer support responsiveness and backend navigation. Consider exploring alternative options if these are critical concerns for you.
How much does AudienceView Professional cost?
I couldn't find pricing details for AudienceView Professional. Contact the vendor directly to determine if AudienceView Professional's product pricing and features are a worthwhile investment for your needs.
Is AudienceView Professional customer service good?
AudienceView Professional's customer service receives positive feedback for its responsiveness and helpfulness in resolving issues. Users appreciate the prompt replies and efficient solutions provided by the support team. However, some users find it difficult to contact support directly.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.