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ThunderTix description
ThunderTix is a cloud-based ticketing and box office management software designed for live events, performing arts venues, and non-profits. It offers a full suite of tools for selling tickets online and in-person, managing seating, subscriptions, donations, merchandise, customer relationships, and marketing. ThunderTix simplifies event management with automated features like email reminders, renewals, and reporting. Its user-friendly design and focus on automation make it suitable for both staff and customers.
Who is ThunderTix best for
ThunderTix is a solid choice for small to medium-sized live event venues, performing arts organizations, and non-profits. We find that the platform stands out with its user-friendly design and robust features like reserved seating and fundraising tools. Based on user reviews, the seamless website integration and responsive customer service are particularly beneficial.
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Perfect for SMBs (1-1000 employees) seeking affordable, user-friendly ticketing and box office management.
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Great for healthcare, wellness, and pharma industries needing seamless ticketing for events and streamlined customer management.
ThunderTix features
Supported Reserved Seating with Custom Charts: ThunderTix offers reserved seating with custom charts, allowing users to create responsive seating charts that mimic their venue, accommodating various layouts from cabaret seating to sports arenas. |
Supported Season Packages & Flex Passes: ThunderTix supports season packages and flex passes, handling multiple venues, bundled discounts, "First Fridays", flex passes, event vouchers, and Mini-season passes. |
Supported Fundraising with Round-Up Donations: ThunderTix allows users to present ticket purchasers with the option to donate to a fundraiser of their choice, with a rounding-up feature for seamless small donations. |
Supported Coupons and Promo Codes: ThunderTix offers unlimited coupon codes for any reason, allowing users to provide discounts and promotions to their customers. |
Supported Gift Cards & Balance Tracking: ThunderTix enables users to increase revenue with integrated gift cards and balance tracking, providing a seamless experience for customers. |
Supported Surveys and Questionnaires: ThunderTix allows users to gather additional information like food preferences or T-shirt sizes using surveys and questionnaires. |
Supported Detailed Sales Reports: ThunderTix provides detailed sales reports, revenue stream insights, and customer behavior data for informed decision-making. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
ThunderTix reviews
We've summarised 299 ThunderTix reviews (ThunderTix GetApp reviews, ThunderTix Capterra reviews and ThunderTix G2 reviews) and summarised the main points below.
- Easy to use and set up
- Excellent and responsive customer service
- Seamless website integration
- Flexible and affordable plans
- Real-time sales tracking and reporting
- Difficult to navigate quickly when each walk-up transaction is different
- Phone app is limited to certain functionalities
- Learning the platform takes time
- Convoluted interface, especially the calendar view
- Not easy to navigate, especially with a line waiting
ThunderTix pricing
The commentary is based on 36 reviews from ThunderTix Capterra reviews, ThunderTix G2 reviews and ThunderTix GetApp reviews.
We find that ThunderTix's pricing is generally perceived as competitive and a good value, especially for non-profits and smaller venues. While some users mention setup fees and a recent pricing model change, the overall sentiment is positive regarding affordability and the control it gives over fees. The lack of per-ticket fees is frequently praised.
Users sentiment
See the ThunderTix pricing page.
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ThunderTix has a free trial.
Best for live music, small community theatres, open seating. Includes 20 tickets per month, general admission, priority online support, season pass packages.
Perfect for performing arts centers, table seating for live events. Includes 20 tickets per month, reserved & general seating, priority online support, multi-venue season pass packages.
Large multi-venue performing arts centers requiring dedicated support. Includes 100 tickets per month, reserved & general seating, dedicated telephone support, multi-venue support.
ThunderTix alternatives
ThunderTix FAQ
ThunderTix is a cloud-based ticketing and box office management solution. We find that it's particularly helpful for selling tickets online and in person, managing seating, and handling customer relationships. It also offers tools for subscriptions, donations, merchandise, and marketing. We believe its automation features simplify event management.
What is ThunderTix and what does ThunderTix do?
ThunderTix is a cloud-based ticketing and box office management solution. We find that it's particularly helpful for selling tickets online and in person, managing seating, and handling customer relationships. It also offers tools for subscriptions, donations, merchandise, and marketing. We believe its automation features simplify event management.
We find ThunderTix integrates with various platforms, though specific integrations aren't listed in the provided data. For detailed information, checking their website would be helpful.
How does ThunderTix integrate with other tools?
We find ThunderTix integrates with various platforms, though specific integrations aren't listed in the provided data. For detailed information, checking their website would be helpful.
We find ThunderTix competes with SimpleTix, Brown Paper Tickets, Tixly, Agile Ticketing, and AudienceView Professional. These alternatives offer similar event ticketing and management solutions, often with varying pricing models and feature sets.
What the main competitors of ThunderTix?
We find ThunderTix competes with SimpleTix, Brown Paper Tickets, Tixly, Agile Ticketing, and AudienceView Professional. These alternatives offer similar event ticketing and management solutions, often with varying pricing models and feature sets.
Yes, ThunderTix is a legitimate and safe ticketing platform. We find that users generally have positive experiences with the software and praise its ease of use and customer support. However, some find the interface a bit complex.
Is ThunderTix legit?
Yes, ThunderTix is a legitimate and safe ticketing platform. We find that users generally have positive experiences with the software and praise its ease of use and customer support. However, some find the interface a bit complex.
ThunderTix pricing starts at $1 per ticket + $20/month for the General Admission plan, $1.25 per ticket + $25/month for Reserved Seating, and $1.75 per ticket + $175/month for Enterprise. They also offer a free trial, so you can explore before committing.
How much does ThunderTix cost?
ThunderTix pricing starts at $1 per ticket + $20/month for the General Admission plan, $1.25 per ticket + $25/month for Reserved Seating, and $1.75 per ticket + $175/month for Enterprise. They also offer a free trial, so you can explore before committing.
We find that ThunderTix's customer service is generally praised in reviews. Users highlight the quick response times, helpfulness, and kindness of the support team. Many reviewers specifically mention the ease of reaching a real person for assistance.
Is ThunderTix customer service good?
We find that ThunderTix's customer service is generally praised in reviews. Users highlight the quick response times, helpfulness, and kindness of the support team. Many reviewers specifically mention the ease of reaching a real person for assistance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.