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ThunderTix description
ThunderTix is a cloud-based ticketing and box office management software designed for live events, performing arts venues, and non-profits. It offers a full suite of tools for selling tickets online and in-person, managing seating, subscriptions, donations, merchandise, customer relationships, and marketing. ThunderTix simplifies event management with automated features like email reminders, renewals, and reporting. Its user-friendly design and focus on automation make it suitable for both staff and customers.
Who is ThunderTix best for
ThunderTix is a user-friendly ticketing and box office management software perfect for live events, performing arts venues, and non-profits. It offers tools for online and in-person ticket sales, seating charts, subscriptions, donations, and marketing. ThunderTix simplifies event management with automated features and seamless website integration. Users praise its ease of use and excellent customer service, while some find navigation challenging, especially under pressure. If you need affordable and flexible ticketing software, ThunderTix is a solid choice.
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Best fit for small to medium-sized businesses seeking user-friendly ticketing and box office management.
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Ideal for live event venues, performing arts, non-profits, and similar organizations.
ThunderTix features
| Supported ThunderTix offers recurring billing and membership management, streamlining administration and improving cash flow. |
| Supported ThunderTix offers comprehensive reports on ticket sales revenue and the number of tickets sold. |
| Supported ThunderTix allows automated emails like confirmations, reminders, and updates. |
| Supported ThunderTix supports online ticket purchases and registrations. |
| Supported ThunderTix allows accepting donations online via forms integrated with its ticketing system. |
| Supported ThunderTix allows creating and managing reserved seating charts. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
ThunderTix reviews
We've summarised 297 ThunderTix reviews (ThunderTix GetApp reviews, ThunderTix Capterra reviews and ThunderTix G2 reviews) and summarised the main points below.
- Easy to use and set up
- Excellent and responsive customer service
- Seamless website integration
- Flexible and affordable plans
- Real-time sales tracking and reporting
- Difficult to navigate quickly when each walk-up transaction is different
- Phone app is limited to certain functionalities
- Learning the platform takes time
- Convoluted interface, especially the calendar view
- Not easy to navigate, especially with a line waiting
ThunderTix pricing
The commentary is based on 35 reviews from ThunderTix Capterra reviews, ThunderTix G2 reviews and ThunderTix GetApp reviews.
ThunderTix is praised for its affordability, especially by non-profits. Users highlight its reasonable monthly fees and flexible pricing options, including maintenance mode for off-season. Many consider it a cost-effective alternative to larger ticketing platforms, offering excellent value for its features.
Users sentiment
See the ThunderTix pricing page.
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ThunderTix has a free trial.
GENERAL ADMISSION
Best for live music, small community theatres, open seating. Includes 20 tickets per month, general admission, priority online support, season pass packages.
RESERVED SEATING
Perfect for performing arts centers, table seating for live events. Includes 20 tickets per month, reserved & general seating, priority online support, multi-venue season pass packages.
ENTERPRISE
Large multi-venue performing arts centers requiring dedicated support. Includes 100 tickets per month, reserved & general seating, dedicated telephone support, multi-venue support.
ThunderTix alternatives
SimpleTixBetter for small to mid-sized organizations. Has a faster growth trajectory. Users highlight the user-friendly interface and responsive customer support. Some users mention slow server speeds and limited mobile app functionality. A ThunderTix competitor and alternative.Read more
thundertix vs PrintifyBetter for ecommerce businesses seeking print-on-demand solutions. Grows much faster than ThunderTix. ThunderTix is a better alternative for ticketing and event management.Read more
AudienceView ProfessionalBetter fit for larger organizations. Has more momentum currently. Offers fundraising tools, CRM, and analytics. ThunderTix alternative; ThunderTix competitor.Read more
TixBetter suited for larger venues. Has a ThunderTix alternative, no startup costs, and 24/7 support. Growing faster than ThunderTix. Offers QR code check-in. No information on pricing details.Read more
ChMeetingsBetter for church management and communication. A more affordable ThunderTix alternative with positive pricing reviews. Excellent customer service.Read more
QuickBooks OnlineBetter for managing business finances. A QuickBooks Online alternative for ticketing and box office management. More suitable for businesses needing accounting solutions.Read more
ThunderTix FAQ
What is ThunderTix and what does ThunderTix do?
ThunderTix is a cloud-based ticketing and box office management software. It helps live event venues, performing arts organizations, and non-profits sell tickets online and in person, manage seating, subscriptions, and customer relations. ThunderTix automates tasks like email reminders and reporting, simplifying event management.
How does ThunderTix integrate with other tools?
ThunderTix integrates with various platforms, including Mailchimp, Constant Contact, and QuickBooks. It also offers an open API for custom integrations. This enhances its flexibility for diverse needs.
What the main competitors of ThunderTix?
Top alternatives to ThunderTix include AudienceView Professional, Tix, Eventcombo, and Purplepass Ticketing. These platforms offer similar features for ticketing, event management, and marketing, catering to various event organizers and venues.
Is ThunderTix legit?
Yes, ThunderTix is a legitimate and safe ticketing platform. G2 and Capterra reviews rate it highly for ease of use and excellent customer service. Users appreciate its flexible plans and seamless website integration.
How much does ThunderTix cost?
ThunderTix pricing starts at $1 per ticket + $20/month for the General Admission plan. The Reserved Seating plan is $1.25 per ticket + $25/month, and the Enterprise plan is $1.75 per ticket + $175/month. A free trial is available for users to explore the product's features. Is ThunderTix worth it? It depends on your event's size and ticketing needs.
Is ThunderTix customer service good?
ThunderTix receives overwhelmingly positive feedback for its customer service. Users consistently praise the support team's responsiveness, helpfulness, and kindness. They appreciate the quick responses, clear communication, and personalized assistance. Some users even describe the support as the best they've encountered.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.