Logo of Amazon Simple Email Service (Amazon SES)

Amazon Simple Email Service (Amazon SES)

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Company health

Employee growth
11% increase in the last year
Web traffic
10% increase in the last quarter

Ratings

G2
4.3/5
(180)
Glassdoor
3.7/5
(206324)

Amazon Simple Email Service (Amazon SES) description

Amazon Simple Email Service (Amazon SES) is a cloud-based platform primarily used to send bulk and transactional emails. It's a cost-effective solution for businesses of all sizes that need a reliable way to reach their customers' inboxes. Amazon SES makes sure emails are delivered securely and offers tools to monitor delivery rates and protect your sender reputation.


Who is Amazon Simple Email Service (Amazon SES) best for

Amazon SES is a cost-effective email platform for businesses of all sizes. It excels at sending bulk and transactional emails, ensuring high deliverability rates. Users praise its integration with AWS and cost-effectiveness, while some find the initial setup complex. If you need a reliable email solution, especially within the AWS ecosystem, Amazon SES is a strong choice.

  • Best for small, medium, and enterprise businesses.

  • Ideal for E-commerce, Education, and Software companies.


Amazon Simple Email Service (Amazon SES) features

Type in the name of the feature or in your own words tell us what you need
Supported

Amazon SES is designed for sending transactional emails like receipts and password resets.

Supported

Amazon SES supports deliverability testing with inbox placement tests.

Supported

Amazon SES supports sending bulk emails to large recipient groups.

Supported

SES provides tools and metrics to monitor sender reputation and identify issues.

Supported

Amazon SES provides bounce management, including categorization, notifications, and address suppression.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Rather negative
-0.5

Ease of Use

Strongly positive
+0.78

Reliability and Performance

Strongly positive
+0.71

Ease of Implementation

Neutral
+0.11

Scalability

Strongly positive
+1

Amazon Simple Email Service (Amazon SES) reviews

We've summarised 178 Amazon Simple Email Service (Amazon SES) reviews (Amazon Simple Email Service (Amazon SES) G2 reviews) and summarised the main points below.

Pros of Amazon Simple Email Service (Amazon SES)
  • Cost-effective solution for sending bulk and transactional emails.
  • Reliable email delivery with high deliverability rates.
  • Seamless integration with other AWS services and SDKs.
  • Easy integration with third-party email marketing tools and plugins.
  • Scalable infrastructure for sending large volumes of email.
Cons of Amazon Simple Email Service (Amazon SES)
  • Difficult initial setup process requiring technical knowledge of email services and AWS.
  • Limited sending volume for new accounts, requiring approvals for increases.
  • Bounce and spam rate thresholds can lead to service disruptions for bulk emails.
  • Lack of detailed email logs and debugging tools.
  • Limited interface for managing bounces and complaints, requiring manual coding and integration with SNS.

Amazon Simple Email Service (Amazon SES) pricing

The commentary is based on 30 reviews from Amazon Simple Email Service (Amazon SES) G2 reviews.

Amazon SES is praised for its cost-effectiveness, particularly its generous free tier and pay-as-you-go pricing. Users find it exceptionally affordable for sending transactional emails, newsletters, and marketing campaigns, offering high deliverability at a low cost. However, some find the setup process complex.

Users sentiment

Strongly positive
+1

See the Amazon Simple Email Service (Amazon SES) pricing page.


Amazon Simple Email Service (Amazon SES) alternatives

  • Logo of ConvertLoop
    ConvertLoop
    Better for marketing automation and offers a drag-and-drop email editor. ConvertLoop leverages Amazon SES to reduce email marketing costs.
    Read more
  • Logo of Mailchimp All-in-One Marketing Platform
    Mailchimp All-in-One Marketing Platform
    Better for comprehensive marketing campaigns beyond email. A good Amazon SES alternative for users seeking built-in marketing automation, landing page creation, and multi-channel campaign management. Caters to a wider range of industries including Consumer Goods, Real Estate & Construction, Hospitality & Tourism and Non-profit & Government. Has slower momentum.
    Read more
  • Logo of Brevo Transactional Email
    Brevo Transactional Email
    Better user ratings and easier to use. Provides more robust email marketing features such as a drag-and-drop editor and drip campaigns. Offers a free plan, making it a good Amazon SES competitor for budget-conscious users.
    Read more
  • Logo of Sovy
    Sovy
    Better for managing email templates within Amazon SES. More tightly focused on template management than broader email marketing.
    Read more
  • Logo of Insider
    Insider
    Better for larger enterprises with complex marketing needs requiring AI-driven personalization across multiple channels. Caters to a wider range of industries including retail, ecommerce, finance, and consumer goods. Higher average user ratings.
    Read more
  • Logo of Netcore Customer Engagement and Experience Platform
    Netcore Customer Engagement and Experience Platform
    Better for mid-size to large businesses focused on personalized, multi-channel marketing, especially in e-commerce and retail. Offers more features like SMS and push notifications. User reviews praise ease of use and customer support, but note occasional glitches and limited customization.
    Read more

Amazon Simple Email Service (Amazon SES) FAQ

  • What is Amazon Simple Email Service (Amazon SES) and what does Amazon Simple Email Service (Amazon SES) do?

    Amazon Simple Email Service (Amazon SES) is a cost-effective email sending platform for businesses of all sizes. It supports both transactional and bulk emails, offering high deliverability and easy integration with other AWS services. Amazon SES provides tools to monitor sender reputation and manage bounces, ensuring emails reach customer inboxes.

  • How does Amazon Simple Email Service (Amazon SES) integrate with other tools?

    Amazon SES integrates seamlessly with other AWS services, and offers SDKs and APIs for custom integrations. It's compatible with various third-party email marketing tools and plugins, enhancing its flexibility for diverse email marketing needs.

  • What the main competitors of Amazon Simple Email Service (Amazon SES)?

    Top alternatives to Amazon SES include Mailchimp, SendGrid, Mailgun, and SparkPost. These competitors offer similar email sending capabilities with varying features, pricing models, and support options. Some, like Mailchimp, offer broader marketing tools, while others focus primarily on email delivery.

  • Is Amazon Simple Email Service (Amazon SES) legit?

    Yes, Amazon Simple Email Service (Amazon SES) is a legitimate and safe service offered by Amazon Web Services (AWS). It's a popular choice for sending bulk and transactional emails due to its cost-effectiveness, reliability, and scalability, though users note some setup complexity.

  • How much does Amazon Simple Email Service (Amazon SES) cost?

    Amazon SES pricing is tiered. Sending emails costs \$0.10 per 1,000 emails. Receiving emails costs \$0.10 per 1,000 emails. Additional charges may apply for data transfer and attachments.

  • Is Amazon Simple Email Service (Amazon SES) customer service good?

    Customer reviews on Amazon SES are mixed. While some praise its cost-effectiveness, ease of use, and high deliverability rates, others express frustration with the complex setup, slow support responses, and limited sending volume for new accounts.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.