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Amazon Chime description
Amazon Chime is a communication tool by Amazon that brings together chat, video calls, and online meetings in a single app. It's designed to be user-friendly and secure, with features like screen sharing, meeting recording, and integration with Alexa for Business. Amazon Chime offers flexible pay-as-you-go pricing, so you only pay for the features you use. This makes it a good option for businesses of all sizes looking for a cost-effective way to improve communication and collaboration.
Who is Amazon Chime best for
Amazon Chime is a user-friendly communication platform ideal for businesses of all sizes seeking streamlined collaboration. Users appreciate its high-quality audio and video, easy screen sharing, and seamless integration with other Amazon services. However, some users have reported issues with the mobile app and occasional lags. Consider Amazon Chime if you need a cost-effective solution with robust communication features.
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Ideal for small, medium, and large businesses.
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A great fit for various industries, including Healthcare, Finance, and E-commerce.
Amazon Chime features
| Supported Amazon Chime supports screen sharing, including application windows and browser tabs. |
| Supported Amazon Chime offers in-meeting text chat for real-time conversations. |
| Supported Amazon Chime allows sending meeting invitations with details like links, dates, and times. |
| Supported Files can be shared in chat rooms and conversations, which can be accessed during meetings. |
| Supported Amazon Chime allows scheduling meetings for future dates and times. |
| Supported Amazon Chime offers cloud-based video conferencing, integrates with workplace tools, and works across various devices. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Amazon Chime reviews
We've summarised 663 Amazon Chime reviews (Amazon Chime GetApp reviews, Amazon Chime Capterra reviews and Amazon Chime G2 reviews) and summarised the main points below.
- High-quality audio and video.
- Easy screen sharing.
- Seamless integration with other Amazon services.
- User-friendly interface for calls and meetings.
- Convenient meeting scheduling through Outlook.
- Phone app frequently logs out.
- Lacks features compared to competitors.
- Occasional lags and freezes during calls.
- Confusing meeting join process for first-time users.
- Limited mobile app functionality.
Amazon Chime pricing
The commentary is based on 51 reviews from Amazon Chime Capterra reviews, Amazon Chime G2 reviews and Amazon Chime GetApp reviews.
Amazon Chime has a free tier with basic features. The Pro features are priced at $3 per user per day, up to $15 per user per month. Business Calling has pay-per-use pricing for inbound and outbound calls and messages, and a monthly fee for phone numbers.
Users sentiment
See the Amazon Chime pricing page.
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Amazon Chime has a free plan.
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Amazon Chime has a free trial.
Basic Features
Includes chat, Chime to Chime voice calls, and attending meetings.
Pro Features
Includes all Basic Features, schedule and host meetings (2 or more people), host up to 250 attendees, dial-in numbers, Amazon Chime call me, record meetings.
Amazon Chime alternatives
BestMoney.comBetter for individuals seeking financial product comparisons. More focused on banking and financial products. Has higher ratings, but less user reviews.Read more
StrongDMBetter for access management to sensitive data. More focused on security and compliance. Has faster employee growth momentum. StrongDM is a Chime alternative designed for technical teams, particularly those in DevOps.Read more
Google WorkspaceBetter for file sharing and real-time document collaboration. Offers a broader suite of productivity tools including email, calendar, and cloud storage. More user-friendly.Read more
Venux ConnectOffers more secure video, audio calls, and chat features. Includes 2GB storage with the free plan. Has slower momentum. Users report occasional glitches and slowdowns, difficult initial setup, and limited customer support. High bandwidth requirements may be a concern.Read more
Webex MeetingsBetter ratings and reviews. Offers noise removal, real-time translation, polling, and breakout rooms. Integrates with other productivity apps. More appealing for larger enterprises.Read more
Google MeetBetter for users seeking tight integration with the Google Workspace ecosystem. A popular Amazon Chime alternative, Google Meet offers a free tier with generous time limits. It is known for ease of use and seamless integration with other Google Services.Read more
Amazon Chime FAQ
What is Amazon Chime and what does Amazon Chime do?
Amazon Chime is a communications service that offers online meetings, video conferencing, and business calling capabilities. It features screen sharing, call recording, and integration with other Amazon services. Chime is praised for its ease of use and pay-as-you-go pricing.
How does Amazon Chime integrate with other tools?
Amazon Chime integrates seamlessly with other Amazon services, including Alexa for Business. It also supports integrations with calendar applications for scheduling and offers interoperability with various communication tools.
What the main competitors of Amazon Chime?
Top alternatives to Amazon Chime include Google Workspace, Microsoft Teams, Zoom Workplace, Webex Meetings, and ClickUp. These platforms offer similar features such as video conferencing, chat, and file sharing, often with additional functionalities like project management and productivity tools.
Is Amazon Chime legit?
Yes, Amazon Chime is a legitimate and safe communication tool offered by Amazon. It provides features like video conferencing, screen sharing, and chat, and integrates with other Amazon services. While some users report occasional lags and limited mobile functionality, many praise its ease of use and high-quality audio and video.
How much does Amazon Chime cost?
Amazon Chime offers different pricing options depending on usage. Basic meetings and calls are free, while Plus and Pro plans cost $3 and $15 per user per month, respectively. Information on other potential costs is unavailable.
Is Amazon Chime customer service good?
Customer reviews on Amazon Chime's customer service are mixed. While some users praise the quick and efficient support, others report unhelpful responses and slow resolution times, especially with critical issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.