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Alight Benefits Administration description
Alight Benefits Administration is a software platform designed to simplify and improve how companies manage employee benefits. It allows you to combine all your benefits offerings in one place, making it easier for employees to understand and enroll in plans. Alight uses AI to personalize the experience for each employee and provides support to answer questions and resolve issues. This frees up your HR team to focus on bigger picture strategies while ensuring your employees have a positive benefits experience.
Who is Alight Benefits Administration best for
Alight Benefits Administration streamlines employee benefits management, unifying offerings into one platform. Its AI-driven personalization and year-round engagement tools empower employees while freeing HR teams. Users praise the user-friendly interface and proactive communication but note occasional customer support delays and customization limitations.
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Best fit for medium to large enterprises (101+ employees).
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Suitable for businesses across all industries.
Alight Benefits Administration features
| Supported Alight Benefits Administration uses AI to personalize the enrollment experience for each employee, offering suggestions based on data and individual circumstances. |
| Supported Alight Benefits Administration offers year-round engagement tools and resources, empowering employees to understand and utilize their benefits effectively beyond open enrollment. |
| Supported Alight Benefits Administration streamlines the entire benefits administration process, reducing complexity and improving efficiency for both employers and employees. |
| Supported Alight Benefits Administration empowers employees to make smarter healthcare decisions by simplifying benefits information and providing access to personalized support and resources. |
Alight Benefits Administration reviews
We've summarised 23 Alight Benefits Administration reviews (Alight Benefits Administration G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation for benefit enrollment.
- Personalized experience with helpful resources and benefit recommendations.
- Dedicated and responsive account teams and project managers.
- Provides a centralized platform for managing all employee benefits.
- Proactive communication and updates regarding new legislation and benefit changes.
- Slow customer support response times, sometimes taking months to resolve issues.
- Difficult customization options, with a "one-size-fits-all" approach that doesn't always meet client needs.
- Inconsistent service quality, particularly during crucial events like death, Medicare enrollment, or dependent verification.
- Lack of communication and synergy between different departments, such as the YSA platform and Benefits Administration teams.
- High change order costs and additional fees for file uploads.
Alight Benefits Administration alternatives
EmpyreanEmpyrean is growing faster and offers onboarding, HRIS, and payroll integrations.Read more
PaylocityBetter fit for small and medium businesses. Broader industry fit. Higher rated on Glassdoor. Has more momentum based on LinkedIn employee growth.Read more
PaycorBetter suited for mid-sized businesses needing payroll, recruiting, onboarding, and talent management tools. Rated higher on G2 and Capterra. Offers broader industry fit, especially in healthcare, manufacturing, and professional services. More integrations with business software.Read more
RipplingBetter for organizations needing global HR, IT, and finance solutions. Has more momentum currently.Read more
yulifeMore focused on gamified wellness programs and consolidating benefits. Better for smaller businesses. Higher ratings on Glassdoor. Growing slower.Read more
SkuadBetter for businesses with international hiring needs. Provides broader global payroll support and compliance features.Read more
Alight Benefits Administration FAQ
What is Alight Benefits Administration and what does Alight Benefits Administration do?
Alight Benefits Administration streamlines employee benefits management. It offers a centralized platform for enrollment, personalized recommendations using AI, and year-round engagement tools. This simplifies benefits administration for HR and improves the employee experience.
How does Alight Benefits Administration integrate with other tools?
Alight Benefits Administration integrates with various HR and payroll systems. While specific integrations aren't listed, its focus on streamlining benefits processes suggests compatibility with popular platforms. This allows for efficient data flow between systems.
What the main competitors of Alight Benefits Administration?
Alight Benefits Administration competes with Empyrean, Paylocity, Paycor, and Rippling. These platforms offer similar benefits administration, HR, and payroll features, targeting mid-sized to large businesses. Yulife and Skuad offer adjacent services focusing on wellbeing and global employment respectively.
Is Alight Benefits Administration legit?
Alight Benefits Administration is a legitimate platform used by many large companies, particularly Fortune 500 companies. While generally well-regarded for its user-friendly interface and comprehensive features, some users have reported slow customer support and difficulties with customization.
How much does Alight Benefits Administration cost?
Alight does not publicly disclose pricing for its benefits administration software. Contact their sales team for a custom quote based on your company's needs. Consider factors like company size and desired features to determine if the product is worth the cost.
Is Alight Benefits Administration customer service good?
Alight Benefits Administration's customer service receives mixed reviews. While some users praise the dedicated account teams and proactive communication, others express frustration with slow response times and inconsistent service quality, especially with complex issues. Some users mention difficulty reaching the right support person.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.