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AeroTrac description
AeroTrac is a software solution designed specifically for aviation maintenance, repair, and overhaul (MRO) businesses. It helps manage and improve key processes like maintenance tracking, parts management, and compliance. AeroTrac aims to increase efficiency, accuracy, and profitability for businesses in the aviation industry. It offers a suite of modules, including mobile and web-based options, to provide a comprehensive solution for managing various aspects of aviation MRO operations.
Who is AeroTrac best for
AeroTrac is aviation MRO software streamlining maintenance tracking, parts management, and compliance. Businesses using AeroTrac appreciate its comprehensive functionality and excellent customer support. However, some users find the initial learning curve steep and desire more intuitive parts management. AeroTrac helps aviation MROs boost efficiency, accuracy, and profitability.
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Best fit for medium to large businesses (101+ employees).
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Excellent fit for aviation maintenance, repair, and overhaul (MRO) businesses.
AeroTrac features
| Supported AeroTrac offers comprehensive business process control software. |
| Supported AeroTrac provides full functionality on the move with mobile services. |
| Supported AeroTrac supports no-fuss parts trading, 24/7/365. |
| Supported AeroTrac includes issue tracking software. |
| Supported AeroTrac features a custom AI-powered chatbot. |
| Supported AeroTrac offers web services that provide full functionality. |
| Supported AeroTrac offers MXT (Maintenance Tracking) specifically for aviation maintenance. |
AeroTrac reviews
We've summarised 32 AeroTrac reviews (AeroTrac Capterra reviews and AeroTrac G2 reviews) and summarised the main points below.
- Comprehensive functionality covering all business operations in one platform.
- Excellent customer support, responsive and helpful.
- Improves administrative efficiency and provides detailed cost analysis.
- Strong material traceability and detailed reporting.
- Effective for managing various aviation regulatory systems (EASA, CASA, DOT, FPA).
- Difficult to learn initially, with complex processes for simple tasks like project creation.
- Parts picking and assignment is cumbersome, lacks clear confirmation, and requires a "middle man."
- Lacks visual functionality for presenting data to staff or tracking KPIs.
- Limited flexibility, such as inability to mass select items for updates or deletions.
- Outdated interface and slow processing speed, requires 32-bit OS.
AeroTrac alternatives
MaintainXBetter for industries outside of aviation. Caters to a wider range of company sizes. Has more momentum in terms of growth.Read more
VistaSuiteBetter for medium-sized businesses. Focuses on core ERP features for aviation MROs, including inventory, quotes, orders, shipping, and invoicing.Read more
QByte.aiBetter fit for general manufacturing businesses. A good AeroTrac competitor for companies focused on training and audits.Read more
FleetsoftBetter for general fleet management, focusing on vehicle maintenance tracking and parts inventory. Easier to use, but reporting functionality is less developed. A good AeroTrac competitor for businesses managing vehicle fleets.Read more
IFS UltimoBetter suited for organizations outside of aviation, particularly in manufacturing, logistics, and healthcare. Easier to implement and learn, with positive reviews on customer support. Lacks aviation-specific features like parts trading and regulatory system management. More broadly applicable across various industries. A strong AeroTrac competitor for general asset management.Read more
SafeEx CloudBetter fit for energy and oil and gas companies needing explosion risk (Ex) management. Focuses on inspections and routine maintenance. SafeEx Cloud is growing faster.Read more
AeroTrac FAQ
What is AeroTrac and what does AeroTrac do?
AeroTrac is an aviation maintenance, repair, and overhaul (MRO) software solution. It streamlines processes like maintenance tracking, parts management, and compliance, boosting efficiency and profitability for aviation businesses. AeroTrac offers mobile and web access, providing a comprehensive platform for managing MRO operations.
How does AeroTrac integrate with other tools?
AeroTrac integrates with other tools by offering mobile and web access. This allows for access to parts trading and maintenance tracking features from various devices. It also features an AI-powered chatbot for enhanced user experience.
What the main competitors of AeroTrac?
Top alternatives to AeroTrac include VistaSuite, also designed for aviation MRO, and MaintainX, which streamlines maintenance for industrial teams. QByte.ai and IFS Ultimo offer broader maintenance and asset management solutions. For fleet management, Fleetsoft is a strong competitor.
Is AeroTrac legit?
AeroTrac appears to be a legitimate software solution for aviation MRO businesses. User reviews highlight comprehensive functionality and excellent customer support. However, note the mixed reviews regarding ease of use and some limitations in specific features. Consider exploring alternatives if these are critical for your needs.
How much does AeroTrac cost?
I couldn't find pricing details for AeroTrac. Contact AeroTrac directly to discuss product pricing and determine if AeroTrac is worth the investment for your needs.
Is AeroTrac customer service good?
AeroTrac's customer service is highly regarded by users, who describe the team as supportive, knowledgeable, helpful, and effective communicators. They are praised for their responsiveness and commitment to ensuring the software evolves to meet customer needs and industry standards.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.