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Accelo description
Accelo is a cloud-based business management software designed for professional service businesses, from small teams to larger companies. It brings together all aspects of managing clients and projects in one platform, from initial sales to billing. Accelo helps track sales, projects, time, expenses, retainers, and more, offering a real-time overview of your business performance. Its goal is to help you manage your team's time, ensure projects are delivered on time and within budget, and streamline operations to improve profitability. Accelo aims to be a comprehensive solution, eliminating the need for multiple, disconnected tools.
What companies are using Accelo?
Who is Accelo best for
Accelo is a cloud-based business management solution for professional service firms. It streamlines client work, projects, time tracking, and billing. Users praise its automation and comprehensive features but note the complex interface and limited report customization. Accelo is best for small to large agencies and consulting firms seeking an all-in-one management solution.
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Best fit for small to large professional service businesses.
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Ideal for marketing, advertising, and software/IT companies.
Accelo features
| Supported Accelo fully supports time tracking on tasks and projects. |
| Supported Accelo offers reporting on business performance and operational efficiency, including integrations with Google Analytics and Amazon QuickSight. |
| Supported Accelo supports efficient project progress tracking and plan adjustments. |
| Supported Accelo provides tools to manage client interactions, track communication, and maintain relationships. |
| Supported Accelo supports expense tracking, approval, and conversion to invoices. |
| Supported Accelo supports client relationship management with features for managing client information, interactions, and personalized relationships. |
| Supported Accelo automates billing, invoicing, and payment processing, reducing errors and improving efficiency. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Accelo reviews
We've summarised 516 Accelo reviews (Accelo TrustPilot reviews and Accelo G2 reviews) and summarised the main points below.
- Robust automation for tasks like invoicing and time tracking.
- Easy time tracking against tasks and projects for accurate billing.
- Comprehensive project management and CRM integration.
- Excellent customer support.
- Centralized platform for client management, sales, projects, and billing.
- Complex interface and quality of training available can be improved.
- Limited customization for reports, affecting data analysis.
- Retainer functionality does not align with some work styles.
- "Free" service is misleading and limited.
- Mobile app is underwhelming and lacks key features.
Accelo pricing
The commentary is based on 36 reviews from Accelo G2 reviews.
Accelo's pricing is a recurring concern. While some users find it expensive, especially smaller businesses or startups, others consider it a worthwhile investment for the comprehensive features. Some users mention additional costs for reporting. A few find the value proposition lacking, citing the need for supplementary systems.
Users sentiment
See the Accelo pricing page.
Accelo alternatives
FlowluBetter for small to medium businesses across various industries. More affordable pricing with a free plan. Higher ratings and growing faster. Easier to use, but customer support is slower. A strong Accelo competitor and alternative.Read more
ClickUpBetter for broader industry application. Has more momentum based on employee growth. A more popular Accelo alternative based on website traffic.Read more
KEBSKEBS has fewer features and integrations than Accelo. KEBS is growing faster, demonstrating strong momentum. Users report frequent maintenance and downtime issues with KEBS. No user reviews and ratings are available for KEBS yet.Read more
Workleap OfficevibeBetter for boosting employee engagement and gathering feedback. More suitable for mid-sized companies focused on HR and employee experience.Read more
BigTimeBetter for healthcare, finance, manufacturing, education, real estate & construction, transportation & logistics, legal, non-profit, energy & utilities. BigTime is a good Accelo alternative.Read more
QuickBooks Desktop ProBetter for financial reporting and tax preparation. A QuickBooks Desktop Pro alternative for those seeking cloud-based solutions and broader project management capabilities. QuickBooks Desktop Pro has lower ratings on Glassdoor. Some dislike forced annual renewals with price increases and limited cloud functionality.Read more
Accelo FAQ
What is Accelo and what does Accelo do?
Accelo is cloud-based business management software streamlining operations for professional service businesses. It integrates sales, project management, time tracking, billing, and CRM into a single platform, offering a real-time business overview. Accelo helps manage client work, track projects, and improve profitability.
How does Accelo integrate with other tools?
Accelo integrates with popular tools like QuickBooks, Xero, Google Workspace, and Microsoft 365. It also offers an open API, allowing for custom integrations to connect with other software your business uses. This connectivity streamlines workflows and centralizes data.
What the main competitors of Accelo?
Alternatives to Accelo include ClickUp, KEBS, BigTime, NetSuite, and Visma Severa. These competitors offer similar functionalities, such as project management, time tracking, and billing automation, catering to various business sizes and industries.
Is Accelo legit?
Yes, Accelo is a legitimate cloud-based business management software. It's generally well-regarded for features like automated invoicing and time tracking, especially by professional service businesses. However, some users find the interface complex and desire more reporting customization. So, Accelo is safe and a helpful tool if its features align with your business needs.
How much does Accelo cost?
Accelo does not publicly disclose its pricing. Contact their sales team to obtain specific pricing details for the product and add-ons that would suit your business needs.
Is Accelo customer service good?
Accelo receives positive feedback for its helpful and responsive customer support team. Users appreciate the quick resolution of issues and the support provided during onboarding and implementation. However, some have experienced inconsistencies and unhelpful responses.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.