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20i description
20i is a web hosting company that caters to businesses of all sizes, with a strong focus on agencies and resellers. They offer a range of hosting services, including reseller, managed, WordPress, and VPS hosting, along with domain registration. 20i prides itself on its high-performance cloud hosting, intuitive control panel, and excellent customer support. They also emphasize their commitment to using 100% renewable energy and providing a global reach with data centers worldwide.
Who is 20i best for
20i is a top choice for web professionals seeking high-performance hosting and exceptional customer support. Users praise the speed and helpfulness of the support team, as well as the fast loading times. While the pricing might be considered high by some, many users feel the quality of service justifies the cost. Reseller options offer white-labeling and flexible customization.
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Best for small businesses and agencies.
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Suitable for web professionals, including agencies and freelancers.
20i features
| Supported 20i allows transferring domains from other registrars. |
| Supported 20i allows creating and managing subdomains through the My20i dashboard. |
| Supported 20i allows registering new domain names, including options like .com, .us, and others. |
| Supported 20i supports WordPress multisite and offers a centralized management hub for multiple websites. |
| Supported 20i offers managed cloud hosting, simplifying infrastructure management and accelerating cloud adoption. |
| Supported 20i offers managed WordPress hosting with features like StackCache, staging, and backups. |
| Supported 20i offers scalable virtual servers on various platforms like AWS and GCP, allowing customization for different workloads. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
20i reviews
We've summarised 169 20i reviews (20i TrustPilot reviews and 20i G2 reviews) and summarised the main points below.
- Exceptional customer support, praised for speed, efficiency, and helpfulness.
- High-performance cloud hosting with fast loading times.
- User-friendly StackCP control panel, though some find navigation clunky.
- Reseller packages offer white-labeling and flexible customization options.
- Automated migration tool simplifies website transfers.
- Built-in CDN, caching, and security features enhance performance and safety.
- Unlimited mailboxes with generous storage (10GB).
- Prices can be high, but the exceptional customer support often justifies the cost.
- Backups are not included as standard and can be expensive as an add-on.
- Occasional glitches with the StackCP control panel require manual fixes by support.
- No phone support; communication limited to live chat and tickets.
- HostShop API access is lacking, limiting custom software integration.
- Free Let’s Encrypt SSL certificates only work with 20i nameservers, not A records.
- Webmail accounts lack multi-factor authentication (MFA).
20i pricing
The commentary is based on 63 reviews from 20i G2 reviews and 20i TrustPilot reviews.
20i's pricing is generally considered fair and reasonable, especially given the quality of service and features offered. While some users find certain add-ons or services pricey, many feel the overall value and included features like SSL certificates and CDN justify the cost. Some users even state that 20i is cheaper than other providers while offering more.
Users sentiment
See the 20i pricing page.
20i alternatives
InMotion HostingBetter for users seeking phone support. More affordable pricing. Wider industry applicability. Hosts on cPanel, a more common and user-friendly control panel. 20i alternative. 20i competitor.Read more
WordPress.comBetter for users seeking an easy-to-use website builder. More suitable for various industries like healthcare, finance, and ecommerce.Read more
Google WorkspaceBetter for team collaboration and online productivity. A popular 20i alternative for businesses seeking integrated communication and collaboration tools.Read more
Quick Code - Self Hosted QR Code GeneratorBetter for users seeking a self-hosted, one-time purchase QR code generator. More focused on QR code generation and management.Read more
WixBetter for users seeking an all-in-one website building platform with e-commerce, scheduling, and marketing tools. A drag-and-drop editor and various customizable templates simplify website creation.Read more
MilesWebMore affordable and easier to use. Better for small businesses and eCommerce. Stronger customer support, though slower response times. No data on website traffic or employee growth.Read more
20i FAQ
What is 20i and what does 20i do?
20i is a web hosting provider specializing in reseller, managed, WordPress, and VPS hosting, alongside domain registration. They're known for high-performance cloud hosting, a user-friendly control panel, and excellent customer support. 20i caters to web professionals and agencies seeking reliable hosting solutions.
How does 20i integrate with other tools?
20i offers limited direct integrations. While it excels in core hosting features and customer support, it lacks API access for custom integrations, potentially hindering seamless workflows with other software. Choosing 20i may require manual workarounds for some integrations.
What the main competitors of 20i?
Top alternatives to 20i include InMotion Hosting, HostArmada, and WordPress.com. These competitors offer similar web hosting services, catering to various business sizes and needs. Consider these alternatives if you prioritize factors like pricing, features, or specific hosting requirements.
Is 20i legit?
Yes, 20i is a legitimate web hosting company. User reviews praise 20i for its fast hosting and helpful customer support. However, potential customers should be aware of the higher price point and consider the cost of backup add-ons. If 20i's pricing is a concern, HostArmada and InMotion Hosting are safe alternatives.
How much does 20i cost?
I couldn't find pricing details for 20i. For the most current pricing information, it is recommended to visit their official website or contact their sales team.
Is 20i customer service good?
20i's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and technical expertise, highlighting their willingness to go the extra mile to resolve issues promptly. Even complex problems are handled efficiently, often within minutes.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.