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KnownHost description
KnownHost is a US-based web hosting company that provides a range of hosting solutions, specializing in managed Virtual Private Servers (VPS) and Dedicated Servers. They are known for their reliable uptime, backed by a service level agreement (SLA), and responsive customer support. KnownHost offers various hosting plans designed for different needs and budgets, including shared, reseller, WordPress, cloud, and dedicated hosting options. They focus on providing a high-quality, managed experience with features such as easy setup, free migrations, automatic backups, and 24/7 support.
Who is KnownHost best for
KnownHost offers managed VPS and dedicated servers with reliable uptime and responsive support. They are a good fit for small to medium-sized businesses needing a managed hosting solution. Users praise KnownHost's helpful support and competitive pricing but some have noted inconsistent billing and limited self-service options.
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Best for small businesses, less suitable for enterprises.
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Suitable for various industries seeking reliable hosting.
KnownHost features
| Supported KnownHost offers WHM access for server management and client account control. |
| Supported KnownHost offers managed WordPress hosting with server management, security, and performance optimization. |
| Supported KnownHost allows purchasing and managing a variety of SSL certificates. |
| Supported KnownHost offers managed cloud hosting and managed VPS, providing similar benefits. |
| Supported KnownHost offers dedicated servers with full administrative access, enabling customization of hardware and software. |
| Supported KnownHost offers free and paid website migration services. |
| Supported KnownHost ensures data security with daily backups, DDoS protection, and secure data centers. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Reliability and Performance
KnownHost reviews
We've summarised 44 KnownHost reviews (KnownHost TrustPilot reviews and KnownHost G2 reviews) and summarised the main points below.
- Responsive and helpful customer support praised by many
- Reliable uptime and performance in many cases
- Competitive pricing and good value for money
- Easy setup and migration process
- Wide range of hosting options including managed WordPress and VPS hosting
- Difficult and unhelpful customer support in some instances
- Lack of clear onboarding documentation, especially for WordPress
- Instances of unexpected downtime and slow server response times
- Inconsistent billing practices and refund issues
- Limited self-service options for tasks like backups
KnownHost pricing
The commentary is based on 10 reviews from KnownHost G2 reviews and KnownHost TrustPilot reviews.
KnownHost offers competitive pricing, with some users highlighting its affordability, especially considering the high level of support. However, others have found their pricing to be a premium, particularly given perceived performance issues. Some users noted price increases upon renewal and unexpected charges.
Users sentiment
KnownHost alternatives
Google DomainsBetter for individuals and small to medium businesses seeking simple domain registration and management. No longer offered by Google; acquired by Squarespace. Domain management and support significantly degraded after acquisition.Read more
Barred Owl WebMore focused on managed WordPress hosting and server colocation. A KnownHost alternative with fewer hosting options and faster employee growth but slower website traffic growth.Read more
WP UmbrellaBetter for agencies and freelancers managing multiple WordPress sites. Higher ratings and growing faster. Provides simplified WordPress management, backups, security monitoring, and updates.Read more
Microsoft OutlookBetter for email management and personal organization. A popular KnownHost alternative for businesses using the Microsoft ecosystem.Read more
CiviHostingBetter fit for nonprofits and small to medium businesses using CiviCRM. Higher G2 rating. KnownHost has more hosting options and broader customer base, including larger enterprises. KnownHost is growing faster.Read more
GoDaddy Website BuilderBetter for individuals and small businesses seeking a simple website builder. More focused on ease of use and integrated marketing features for a straightforward online presence.Read more
KnownHost FAQ
What is KnownHost and what does KnownHost do?
KnownHost is a US-based web hosting company specializing in managed VPS and dedicated servers. They offer reliable uptime, 24/7 support, and various hosting plans, including shared, reseller, WordPress, cloud, and dedicated options. KnownHost focuses on providing a high-quality, managed hosting experience.
How does KnownHost integrate with other tools?
KnownHost integrates with cPanel/WHM for server management. They also offer managed WordPress hosting, which streamlines integration with WordPress plugins and themes. Further integration details are limited.
What the main competitors of KnownHost?
Alternatives to KnownHost include DomainRacer, offering budget-friendly, high-speed hosting, and WPOven, a managed WordPress hosting provider known for performance and unlimited sites. Barred Owl Web focuses on reliable and secure solutions. If you're seeking website building tools, consider GoDaddy Website Builder.
Is KnownHost legit?
KnownHost is a legitimate web hosting company known for reliable uptime and responsive customer support. While some users report inconsistent support experiences and occasional downtime, many praise KnownHost for its competitive pricing and diverse hosting options, making it a safe choice for your web hosting needs.
How much does KnownHost cost?
I couldn't find pricing details for KnownHost. For the most current pricing information, it's best to check their official website or contact their sales team.
Is KnownHost customer service good?
KnownHost's customer service receives positive feedback overall. Many users praise the quick and helpful responses, especially for technical issues. However, some have experienced unhelpful support and inconsistent service, primarily concerning billing and refunds.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.