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Cloudways description
Cloudways is a managed cloud hosting platform that simplifies website and application management for businesses. It offers a user-friendly interface to launch and manage servers and applications on top cloud providers like Amazon and Google. Cloudways handles technical tasks like server setup, security, and maintenance, freeing you to focus on your business. It's known for its fast loading speeds, reliable uptime, and responsive customer support. Key features include automated backups, security tools, and easy collaboration for teams.
Who is Cloudways best for
Cloudways is a managed cloud hosting platform simplifying website and application management. Its user-friendly interface allows launching and managing servers and applications on top cloud providers. It's known for fast loading speeds, reliable uptime, and great customer support. Users love the easy-to-use interface and responsive support, while some dislike recent price increases. Best for digital agencies, ecommerce businesses, SMBs, developers, bloggers and publishers.
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Best for small to medium-sized businesses (SMBs) and agencies.
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Ideal for various industries, including e-commerce, healthcare, and finance.
Cloudways features
| Supported Cloudways supports team features, application credentials, and communication integrations. |
| Supported Cloudways offers fully managed hosting with instant provisioning and no server setup. |
| Supported Cloudways handles backend infrastructure, letting users focus on projects. |
| Supported Cloudways supports automated daily backups of servers and applications. |
| Supported Cloudways supports application deployment with features like 1-click installation and staging environments. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Cloudways reviews
We've summarised 931 Cloudways reviews (Cloudways Capterra reviews and Cloudways G2 reviews) and summarised the main points below.
- Easy to use interface for server and application management
- Responsive and helpful customer support
- Fast loading speeds and reliable uptime
- Wide range of cloud providers to choose from including AWS, Google Cloud, DigitalOcean, Vultr and Linode
- Good value for the price, especially compared to shared hosting
- Prices have increased in recent months
- Autonumus service performance for e-commerce sites has mixed reviews, some users report frequent issues
- Installing SSL certificates and some scripts can be slow
- Limited PHP versions supported
Cloudways pricing
The commentary is based on 321 reviews from Cloudways Capterra reviews and Cloudways G2 reviews.
Cloudways' pricing is generally viewed as affordable, especially considering the performance and features offered. However, some users have noted recent price increases and the pay-as-you-go model can become expensive for high-traffic sites or larger server requirements. Others find the pricing reasonable and a good value.
Users sentiment
See the Cloudways pricing page.
Cloudways alternatives
cloudways vs PleskBetter for users who need a unified dashboard for website and server management. More suitable for web professionals and IT administrators. Negative sentiment around pricing.Read more
WPOvenMore focused on WordPress hosting. Hosts unlimited websites on all plans. Has declining momentum based on employee growth. Offers free website migrations.Read more
GridPaneBetter for agencies and developers managing multiple Wordpress sites. Requires more technical expertise. Caters to mid-sized businesses. More focused on IT and Marketing. Growing slower.Read more
DigitalOceanBetter suited for users seeking a simpler, more cost-effective solution. More focused on providing easy-to-use tools and resources for those without deep technical expertise.Read more
SoftxaaMore focused on SMEs and the education and e-commerce industries. Has slower momentum. Fewer features for server and application management. A Cloudways alternative and competitor.Read more
VultrMore affordable pricing, especially for smaller projects. Has a wider range of server locations and customization options. Growing faster than Cloudways. Offers bare metal servers, cloud GPUs, and managed databases.Read more
Cloudways FAQ
What is Cloudways and what does Cloudways do?
Cloudways is a managed cloud hosting platform simplifying website and application management. It offers a user-friendly interface for launching servers and applications on top cloud providers, handling technical tasks so you can focus on your business. It's known for fast loading speeds, reliable uptime, and responsive support.
How does Cloudways integrate with other tools?
Cloudways integrates with popular tools and services to enhance functionality. It supports collaboration through team features, application credentials, and communication integrations. Automated backups, application deployment, and a choice of cloud providers like AWS, Google Cloud, and others are key integrations.
What the main competitors of Cloudways?
Top alternatives to Cloudways include Plesk, DigitalOcean, Vultr, and Rocket.net. These competitors offer similar features such as managed hosting, server management, and application deployment, catering to various business needs and technical expertise levels.
Is Cloudways legit?
Yes, Cloudways is a legitimate and safe managed cloud hosting platform. It's known for its ease of use, fast loading speeds, and reliable uptime. Users appreciate the excellent customer support and various cloud provider options.
How much does Cloudways cost?
Cloudways pricing varies depending on your chosen server provider and resources. There's no free plan, but some providers offer free trials. To get specific pricing, you'll need to configure your server on their website.
Is Cloudways customer service good?
Cloudways customer service receives positive feedback. Users praise the quick, responsive, and helpful support team, highlighting their patience and willingness to resolve issues promptly. Some users mention occasional unhelpful responses, but overall, support is considered a strength.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.