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Cloudways

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Company health

Employee growth
13% increase in the last year
Web traffic
9% decrease in the last quarter
Financing
March 2021 - $491M

Ratings

G2
4.7/5
(906)
Capterra
4.4/5
(83)
Glassdoor
3.9/5
(384)

Cloudways description

Cloudways is a managed cloud hosting platform that simplifies website and application management for businesses. It offers a user-friendly interface to launch and manage servers and applications on top cloud providers like Amazon and Google. Cloudways handles technical tasks like server setup, security, and maintenance, freeing you to focus on your business. It's known for its fast loading speeds, reliable uptime, and responsive customer support. Key features include automated backups, security tools, and easy collaboration for teams.


Who is Cloudways best for

Cloudways simplifies cloud hosting, especially if you don't want to handle server management. We find that its user-friendly platform and choice of cloud providers are ideal for agencies, e-commerce businesses, and developers. Users highlight the responsive support and fast loading speeds, but some mention recent price increases and mixed performance for e-commerce sites. Overall, it’s a solid option for those needing a managed solution.

  • Great for SMBs (1-1000 employees) and also scales well for larger enterprises. The platform meets most business needs.

  • Perfect for businesses in software, IT, telecommunications, agencies, e-commerce, and media seeking flexible cloud solutions.


Cloudways features

Supported

Managed Applications: Cloudways offers managed application hosting, supporting popular platforms like WordPress, Laravel, Magento, WooCommerce, and PHP. This allows users to easily deploy and manage their web applications without the complexities of server administration.

Supported

Cloud Provider Choice: Cloudways provides the flexibility to choose from multiple cloud providers, including DigitalOcean, Vultr, Linode, AWS, and Google Cloud. This enables users to select the infrastructure that best suits their needs and budget.

Supported

Cloudflare Enterprise CDN: Cloudways integrates Cloudflare Enterprise CDN to enhance website performance and security. This feature helps to deliver content faster to users worldwide and protect against various online threats.

Supported

SafeUpdates for WordPress: Cloudways offers SafeUpdates, an automatic update and testing feature specifically for WordPress. This ensures that WordPress installations are always up-to-date with the latest security patches and features, while minimizing the risk of compatibility issues.

Supported

Malware Protection Add-on: Cloudways offers a Malware Protection Add-on that provides proactive malware detection and removal. This feature helps to keep websites safe from malicious attacks and ensures data integrity.

Supported

Client Billing & Reporting: Cloudways simplifies invoicing and payments with its Client Billing & Reporting feature. This tool allows users to easily manage their clients' accounts and generate detailed reports for billing purposes.

Supported

DNS Made Easy Add-On: Cloudways provides the DNS Made Easy Add-On, which speeds up DNS propagation. This feature ensures that website changes are quickly reflected across the internet, improving website availability and performance.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.22

Customer Service

Strongly positive
+0.84

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Strongly positive
+0.78

Ease of Implementation

Rather positive
+0.66

Scalability

Strongly positive
+0.78

Cloudways reviews

We've summarised 989 Cloudways reviews (Cloudways Capterra reviews and Cloudways G2 reviews) and summarised the main points below.

Pros of Cloudways
  • Easy to use interface for server and application management
  • Responsive and helpful customer support
  • Fast loading speeds and reliable uptime
  • Wide range of cloud providers to choose from including AWS, Google Cloud, DigitalOcean, Vultr and Linode
  • Good value for the price, especially compared to shared hosting
Cons of Cloudways
  • Prices have increased in recent months
  • Autonumus service performance for e-commerce sites has mixed reviews, some users report frequent issues
  • Installing SSL certificates and some scripts can be slow
  • Limited PHP versions supported

Cloudways pricing

The commentary is based on 344 reviews from Cloudways Capterra reviews and Cloudways G2 reviews.

We find that Cloudways' pricing is generally considered fair for its features and performance, especially by those migrating from shared hosting. However, some users find it expensive compared to managing a VPS directly or other cloud hosting options. The pay-as-you-go model offers flexibility, but costs can increase with server upgrades.

Users sentiment

Neutral
+0.22

See the Cloudways pricing page.


Cloudways alternatives

  • Logo of Render
    cloudways vs Render
    Effortless cloud hosting and deployments for websites and apps.
    Read more
  • Logo of SiteGround
    SiteGround
    Fast, secure, managed web hosting with excellent support.
    Read more
  • Logo of Kinsta
    Kinsta
    Fast, secure WordPress hosting simplifying site management and performance.
    Read more
  • Logo of WP Engine
    WP Engine
    Fast, secure WordPress hosting with expert support.
    Read more
  • Logo of CloudJiffy
    CloudJiffy
    Effortless app deployment and scaling. Simple, flexible cloud hosting.
    Read more
  • Logo of ChemiCloud
    ChemiCloud
    Fast, reliable cloud hosting with easy setup and great support.
    Read more

Cloudways FAQ

  • What is Cloudways and what does Cloudways do?

    We find that Cloudways is a managed cloud hosting platform simplifying website and application deployments. It offers an easy-to-use interface, handles server setup and maintenance, and provides fast loading speeds. In our experience, it's a good choice for businesses wanting hassle-free website management.

  • How does Cloudways integrate with other tools?

    We find that Cloudways offers seamless integrations with popular platforms like WordPress, Magento, and WooCommerce. It also integrates with Cloudflare Enterprise CDN, DNS Made Easy, and offers a malware protection add-on. This allows for enhanced performance, security, and easier management.

  • What the main competitors of Cloudways?

    We find that Cloudways' main competitors include Render, CloudJiffy, SiteGround, GridPane, 20i, and Clever Cloud. These alternatives offer similar features such as managed cloud hosting, application deployment, and various scaling options.

  • Is Cloudways legit?

    We find Cloudways to be a legitimate and safe platform. It's a reputable managed cloud hosting provider known for its ease of use, performance, and reliable customer support. They offer a wide range of features and partner with trusted cloud providers.

  • How much does Cloudways cost?

    Cloudways pricing starts at $11/month for the entry-level DO1GB plan. We find other plans go up in price based on resources like RAM and storage. They also offer higher-tier plans optimized for specific applications.

  • Is Cloudways customer service good?

    We find that Cloudways customer service is generally praised in reviews. Users highlight their responsiveness and helpfulness in resolving issues. While occasional negative comments mention slow response times, the overall sentiment towards their support is positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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