Jane vs Practice Better

by Gralio Feb 26, 2025

Jane and Practice Better are both practice management software for health and wellness professionals. Jane excels in ease of use and affordability, while Practice Better offers more advanced features for client engagement and practice growth.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 243 reviews and 60 websites, saving 1 hour, 51 minutes of reading.

Jane

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Practice Better

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About

Jane is a cloud-based practice management software designed for health and wellness practitioners. It offers a comprehensive suite of tools including online appointment booking, scheduling, billing, patient record keeping, and telehealth features. Jane is designed to simplify administrative tasks, improve patient engagement, and streamline clinic workflows. It is suitable for individual practitioners and clinics of all sizes, offering a user-friendly interface and features tailored for various disciplines, such as physical therapy, mental health, and chiropractic care. Jane prioritizes data security, affordability, and excellent customer support.

Practice Better is a comprehensive practice management software designed for health and wellness professionals. It offers tools to manage bookings, billing, telehealth appointments, client records, and online courses. The platform aims to simplify administrative tasks, improve client engagement, and enable practitioners to scale their businesses. Practice Better is suited for individual practitioners and teams, providing customizable features to adapt to different workflows and specialties.

Summary

Main difference

Jane offers a more user-friendly interface and stronger customer support, especially beneficial for smaller practices transitioning online. Practice Better provides more comprehensive features for client engagement and practice scaling, making it suitable for growing businesses.

Relative strengths of Jane (compared to Practice Better)

More user-friendly interface
Stronger customer support
More affordable pricing

Relative weaknesses of Jane (compared to Practice Better)

Limited client engagement features
Fewer integrations with other platforms
Less comprehensive reporting and analytics

Who should use Jane VS. Practice Better

Jane is a user-friendly practice management software praised for its affordability and robust security. Users appreciate the Canadian-based support, while some desire more advanced features like custom subdomains and in-depth reporting. Perfect for practitioners transitioning online or seeking a simplified, secure platform.

Practice Better helps health and wellness practitioners streamline administrative tasks, improve client engagement, and scale their businesses. Users love the easy-to-use interface and excellent customer support. However, some have noted limited integrations and a need for more features like session recording. It offers tools for scheduling, telehealth, client management, and online courses.

Ideal for solo practitioners and small to large clinics.
Best for health and wellness practitioners such as physios, massage therapists, and counselors.

Best for solo practitioners and small to mid-sized teams.
Ideal for health and wellness professionals such as nutritionists, dietitians, and health coaches.

Jane and Practice Better features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Client Management

Partially supported

Jane supports client profiles, appointments, invoicing, and payments. Messaging and file sharing are unclear.

Supported

Practice Better supports client profiles, appointments, messaging, file sharing, forms, programs, invoices, and payments.
Client Engagement

Partially supported

Jane supports client portal, telehealth and group sessions. It lacks journaling, mobile app and online courses.

Supported

Practice Better offers journaling, mobile app, secure messaging, group sessions, telehealth, online programs, and a client portal.
Appointment Scheduling

Supported

Jane supports online booking, automated reminders, and flexible scheduling.

Supported

Practice Better supports appointment scheduling with online booking, calendar sync, and flexible scheduling.
Reporting and analytics

Supported

Jane supports reports on patient data, appointments, and finances, but lacks advanced analytics.

Supported

Practice Better supports reports on patient data, scheduling, and finances.
Practice Management System integration

Supported

Jane App integrates with various other systems, including Fullscript, Physitrack, Repticity, and Zoom.

Supported

Practice Better integrates with various tools that enhance its own practice management capabilities.
Data visualization

Partially supported

Jane offers reporting and analytics, but advanced visualizations require integration with GoHighLevel.

Partially supported

Practice Better offers data visualization via Apple Health integration and journal analysis, but not for practice performance.

Qualities

Value and Pricing Transparency

No data

No data
Customer Service

No data

No data
Ease of Use

No data

No data
Reliability and Performance

No data

No data
Ease of Implementation

No data

No data
Scalability

No data

No data

Jane and Practice Better Pricing

Jane offers three pricing plans: Balance, Practice, and Thrive. The Balance plan is limited to one practitioner, while the Practice and Thrive plans allow for unlimited practitioners and offer the option of full or half licenses based on the number of hours booked. Jane also offers an Insurance Billing add-on for an additional fee and a discounted Corporate plan for businesses with 10 or more practitioners.

Plans

See full Pricing page

Practice Better offers a free plan for students and recent grads. They also offer a 14-day free trial for any paid plan, and a 30-day free trial for the Team plan. Credits and add-ons are available from the Professional Plan and up.

Plans

See full Pricing page

Jane and Practice Better review insights

Users love

Privacy compliant platform, a key feature appreciated by users.
Canadian-based company with a responsive and readily available help desk.
Affordable pricing, especially for practices transitioning online or with budget constraints.
User-friendly interface, making it easy for practitioners to adapt and utilize.
Strong security measures ensuring data protection and compliance.

Customer support is quick and solves my concerns
Easy to use and implement in my practice
The app that’s available to do quick things on the go
Seamless and user-friendly interface

Users dislike

Limited functionality for customized subdomains - unable to use custom domains like booking.[businessname].com.
Lacks dual send-out options for surveys and communications - only email, no SMS option.
Patient overview tab offers limited functionality, no actions or insights available.
Difficult to track who filled out clinical surveys - no searchable list or history.
Limited search functionality within the platform.
Inability to import patient records directly - reliance on Jane support for uploads.
Limited insights into email deliverability - no tracking for opens, bounces, or spam designation.
Basic reporting features, lacking export options for in-depth analysis.
No option for guest accounts during booking, requiring account creation for appointments.
Limited control over patient intake forms - unable to customize fields or content.
Google review link defaults to the building address, no manual override for accurate location.
Marketing features are limited, lacking robust tools for outreach and engagement.

Limited integrations with other platforms like Zapier
The generated PDF file could be more compressed
No section for intermittent fasting or net carbs
Does not have yet a feature that allows to record sessions

Jane and Practice Better Ratings

G2

4.0/5

(14)
TrustPilot

4.7/5

(26)

G2

4.8/5

(236)
Glassdoor

4.5/5

(2)

Company health

Employee growth

31% increase in the last year

33% increase in the last year

Web traffic

8% decrease in the last quarter

15% decrease in the last quarter

Financing

September 2018 - $2M

August 2024 - $34M

How do Jane's document-sharing features compare to Practice Better's client portal functionality?

Jane's document sharing allows sharing files with patients and other healthcare providers, while Practice Better's client portal provides a centralized platform for clients to access shared documents, schedule appointments, complete forms, and communicate with practitioners. Essentially, Jane offers a simpler document sharing feature, while Practice Better integrates document sharing within a broader client engagement portal.

Which product offers better reporting and analytics for tracking key practice metrics?

Practice Better offers better reporting and analytics. While Jane provides basic reports, Practice Better supports reports on more data points including patient data, scheduling, and finances. This suggests Practice Better offers more comprehensive insights into key practice metrics.

What are the advantages of Jane?

Jane offers better value and pricing transparency, a more user-friendly interface, and superior customer service according to user reviews. It also appears to be more reliable and easier to implement compared to Practice Better. Furthermore, Jane is praised for its robust security measures and affordability, making it a strong choice for smaller practices and those transitioning online.

What are the disadvantages of Jane?

Jane has limited customization for subdomains, lacks SMS communication options for surveys, offers limited functionality in the patient overview tab, makes tracking survey completion difficult, has limited search functionality, requires manual patient record imports via support, lacks email deliverability insights, has basic reporting with limited export options, requires account creation for all bookings, offers limited control over intake forms, has a fixed Google review link, and limited marketing features.

Is Jane cheaper than Practice Better?

Jane's pricing starts at $39/month, while Practice Better's paid plans start at $25/month. Therefore, Practice Better offers a cheaper starting plan than Jane. However, comparing the higher tiers, Jane's most expensive plan is $99/month, while Practice Better's highest tier goes up to $145/month. So, while Practice Better has a cheaper entry point, its higher-tier plans are more expensive than Jane's.

Alternatives to Jane and Practice Better

waalaxy

Waalaxy is a software tool that helps you find new customers and expand your professional network using LinkedIn. It offers automated features to send connection requests, messages, and emails, allowing you to reach a large number of potential clients automatically. Waalaxy integrates with other sales tools and provides customer support to guide you through the process.

SimplePractice

SimplePractice is an all-in-one practice management software designed for health and wellness practitioners, particularly in behavioral health. It offers tools to manage scheduling, billing, telehealth, insurance claims, and client communication. SimplePractice is known for its user-friendly interface, HIPAA compliance, and focus on streamlining administrative tasks. Over 200,000 practitioners use SimplePractice, attracted to its integrated features, positive reviews, and potential to improve practice efficiency.

Kiwi for Gmail

Kiwi for Gmail is a desktop application for Mac and Windows that brings Gmail and Google Workspace functionality offline. It offers a familiar interface similar to using Google services in a browser, but with the benefits of a standalone application, such as multiple account management, enhanced document tracking, and offline access. This can lead to increased productivity and a more streamlined workflow for businesses using Google services heavily.

ChiroHD

ChiroHD is a cloud-based practice management software designed specifically for chiropractic clinics. It helps you manage your practice more effectively with features like appointment scheduling, patient record keeping, and billing. ChiroHD also offers a modern, user-friendly interface, a patient app for scheduling and communication, and tools to help you conduct research and analyze practice data. Their support team is available to assist with onboarding and training.

Wellness Cloud

Wellness Cloud is an all-in-one business management software designed for wellness businesses of all sizes. It offers tools for scheduling, payments, marketing, customer management, and more. Their focus is providing a comprehensive platform that helps businesses streamline operations, increase client engagement, and grow their brand. Wellness Cloud aims to be a one-stop shop for managing and growing a wellness business.

ChiroSpring

ChiroSpring is a cloud-based practice management software designed specifically for chiropractors. It offers a suite of features to manage all aspects of a practice, including online scheduling, billing, SOAP notes, patient intake forms, and mobile access. ChiroSpring prioritizes ease of use, flexibility for practices of all sizes, and reliable customer support. The software is committed to data security and HIPAA compliance, making it a comprehensive solution for modern chiropractic practices.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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