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ZenCase description
ZenCase is cloud-based legal practice management software designed to simplify the work of law professionals. It offers standard practice management features like task management and document storage, with a strong emphasis on document automation, task workflows, and knowledge management. ZenCase aims to provide efficient solutions for common legal practice challenges.
Who is ZenCase best for
ZenCase is cloud-based legal practice management software with a focus on document automation and workflows. Ideal for small to mid-size law firms, users praise its intuitive interface and helpful customer support. However, some have reported issues with document merging and integrations. Consider ZenCase if your firm needs robust task management and a centralized knowledge base, but be aware of potential integration challenges.
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Not a good fit for small, medium, or enterprise companies.
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Best fit for legal industry firms.
ZenCase features
| Supported ZenCase supports uploading, storing, and organizing case documents. |
| Supported ZenCase merges client and case data into documents using blueprint fields within document templates. |
| Supported ZenCase supports creating, assigning, and tracking tasks related to a case. |
| Supported ZenCase offers a centralized knowledge base for documents, precedents, and insights. |
| Supported ZenCase automatically generates documents based on user-defined templates. |
| Supported ZenCase automates tasks and workflows, including data entry and document creation. |
ZenCase reviews
We've summarised 31 ZenCase reviews (ZenCase Capterra reviews) and summarised the main points below.
- Intuitive and user-friendly interface, making it easy to learn and navigate.
- Excellent customer support that is responsive and helpful.
- Robust time and billing features simplify tracking and invoicing.
- Effective task management capabilities, including filters and saved searches.
- Comprehensive case management features help with organization and deadline tracking.
- Document merging functionality is frequently glitchy or fails to work as expected.
- Integration with NetDocuments has caused problems for some users.
- Software can be slow or experience performance lags, especially during peak usage.
- Lacks a dedicated records request/management section.
- Limited Outlook integration, impacting calendar and email management.
ZenCase pricing
See the ZenCase pricing page.
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ZenCase has a free trial.
ZenCase Annual
All features, unleash ZEN
ZenCase alternatives
AmberloBetter fit for small and medium businesses. More user-friendly and has better customer support. Boasts positive user reviews and ratings. Offers more comprehensive features.Read more
LawcusBetter fit for small firms. A ZenCase alternative or competitor with broader company size applicability. Includes CRM and lead management features.Read more
CASEpeerBetter fit for small to mid-size personal injury firms. Has a client portal, expense tracking, and AI features ZenCase lacks. More positive customer reviews, but with some concerns about implementation and mobile functionality. ZenCase is growing faster.Read more
ClioBetter for larger firms. Integrates with Microsoft Outlook and Quickbooks. Stronger security features. Clio has more momentum.Read more
uLawPracticeBetter fit for Canadian practices needing legal aid management tools and court form automation. A ZenCase alternative with AI-powered invoice creation.Read more
ZenCase FAQ
What is ZenCase and what does ZenCase do?
ZenCase is cloud-based legal practice management software designed for small to mid-sized law firms. It offers features such as document automation, task workflows, and knowledge management, aiming to streamline legal processes and improve efficiency. However, some users have reported issues with document merging and software performance.
How does ZenCase integrate with other tools?
ZenCase integrates with NetDocuments, but some users have reported issues with this integration. It offers limited integration with Outlook, impacting calendar and email management. There is no information available about other integrations.
What the main competitors of ZenCase?
Alternatives to ZenCase include Amberlo, Lawcus, CASEpeer, Clio, uLawPractice, and GhostPractice. These competitors offer similar features such as case management, billing, and client communication tools for law firms.
Is ZenCase legit?
ZenCase seems legitimate, offering legal practice management features like document automation and task workflows. User reviews praise its intuitive interface and helpful customer support. However, some users have reported issues with document merging and software performance. Consider exploring alternatives if these are critical features for your firm.
How much does ZenCase cost?
ZenCase costs $83 per year for the annual plan. This includes all features. A 30-day free trial is available to test the product and see if it's worth the price. There is no free plan.
Is ZenCase customer service good?
Customer reviews on ZenCase's customer service are generally positive, with users praising its responsiveness and helpfulness. However, some negative feedback mentions issues with document merging and NetDocuments integration.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.