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Amberlo

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Company health

Employee growth
10% decrease in the last year
Web traffic
28% decrease in the last quarter
Financing
October 2020 - $2M

Ratings

G2
4.8/5
(24)
Capterra
4.7/5
(25)

Amberlo description

Amberlo is cloud-based software designed for law firms of all sizes. It offers tools to manage cases, contacts, documents, billing, time tracking, and calendars all in one platform. Features include automated billing, customizable templates for legal documents, and a client portal for secure communication. Amberlo prioritizes data security, provides regular software updates, and offers customer support. With a focus on efficiency and client satisfaction, Amberlo aims to help law firms streamline operations, improve profitability, and enhance client relationships.


Who is Amberlo best for

Amberlo is a cloud-based legal practice management software praised for its user-friendly interface, efficient time tracking, and comprehensive reporting tools. Users appreciate the centralized platform for managing cases, clients, and documents, while some have noted limited integrations and room for improvement in the client portal. It's a valuable tool for small law firms seeking to streamline operations and enhance client relationships.

  • Best fit for small law firms.

  • Ideal for legal practices.


Amberlo features

Type in the name of the feature or in your own words tell us what you need
Supported

Amberlo allows uploading, storing, and organizing case documents.

Supported

Amberlo supports deadline management within its case management features, including court dates.

Supported

Amberlo offers a centralized hub for managing client information, interactions, and communications.

Supported

Manual time entry is supported.

Supported

Clients can access case information like bills and timesheets via the client portal.

Supported

Amberlo supports matter management, including documents, deadlines, communications, and billing.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.6

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.93

Reliability and Performance

Strongly positive
+0.73

Ease of Implementation

Rather positive
+0.6

Amberlo reviews

We've summarised 49 Amberlo reviews (Amberlo Capterra reviews and Amberlo G2 reviews) and summarised the main points below.

Pros of Amberlo
  • Centralized records and data improve workflow and efficiency.
  • Simple and efficient invoicing functionality.
  • Excellent time tracking and reporting for better resource management and cost control.
  • User-friendly interface and easy navigation.
  • Customizable fields for greater flexibility.
  • Robust and straightforward reporting tools.
  • Quick and helpful customer support.
  • Comprehensive case and client information management in one platform.
  • Easy time tracking with timer or manual logging.
  • Detailed time categorization and billable time calculation.
  • Secure document sharing with clients.
  • Intuitive platform for case tracking and management.
  • Regular software updates and receptive to feedback.
  • Personalized approach to client onboarding and support.
  • Affordable pricing, especially considering the features offered.
Cons of Amberlo
  • Difficulty adapting to European market customization if your practice is elsewhere.
  • Limited integrations with other platforms, especially payment systems and court filing applications.
  • Unclear income/time worked/billed chart, with no option to view full historical results.
  • Some features are difficult to use and lack clear explanations.
  • Excel report generation could be improved; clients often expect Excel format and report templates would be helpful.
  • Generating overdue reports is not very clear.
  • Files could open faster.
  • Mobile application needs improvement.
  • Limited customization for billing/invoicing; lack of netto/brutto option on invoices.
  • Advanced task distribution/tracking system could be beneficial.
  • Integration with accounting software is needed.
  • Some find certain features non-intuitive or oddly designed.
  • Fixed fee projects require manual timer adjustments for each work session.
  • Client portal needs more features.
  • Document integration with cloud storage services like Google Drive or Dropbox is lacking.
  • AML/KYC and sanctions check module is missing.
  • E-court integration needs refinement.

Amberlo pricing

The commentary is based on 10 reviews from Amberlo Capterra reviews and Amberlo G2 reviews.

Amberlo is praised for its affordability, especially considering its robust features and value for the price. Users highlight the free solo version as a significant benefit for smaller firms or solo practitioners. While some minor feature requests exist, the overall pricing sentiment is positive.

Users sentiment

Rather positive
+0.6

See the Amberlo pricing page.


Amberlo alternatives

  • Logo of Litify
    Litify
    More suitable for larger firms. Has customizable dashboards and reporting features. Consider if you need Salesforce integration and robust reporting.
    Read more
  • Logo of Legistify
    Legistify
    Better suited for larger enterprises. Caters to a wider range of industries such as Healthcare, Finance, E-commerce, Retail, Consumer Goods, Manufacturing, Real Estate & Construction, Transportation & Logistics, Software/IT, and Professional Services. Provides features like contract and intellectual property management.
    Read more
  • Logo of Lexis
    Lexis
    Better for legal research with a vast database of legal documents and advanced search functionalities. Less suitable for practice management, client communication, and billing. Not ideal for firms outside the legal industry.
    Read more
  • Logo of Clio
    Clio
    Clio has broader appeal, suitable for small to large enterprises. It is growing faster and integrates with popular tools like Microsoft Outlook and Quickbooks. It offers a client portal for secure communication and document sharing, strong security features, and a user-friendly interface. However, some users dislike its pricing and report issues with integrations and customer support. It is a strong Clio alternative and competitor.
    Read more
  • Logo of Lexis® for Microsoft® Office
    Lexis® for Microsoft® Office
    More focused on document drafting and review within Microsoft Office. Lacks features like time tracking, billing, and case management. Easier to use, but requires an internet connection.
    Read more
  • Logo of CaseFox
    CaseFox
    Has broader industry applicability. Offers a free plan. Is growing faster than Amberlo. Integrates with QuickBooks, LawPay, and Google Suite.
    Read more

Amberlo FAQ

  • What is Amberlo and what does Amberlo do?

    Amberlo is a cloud-based legal practice management software designed for law firms. It offers tools for case management, time tracking, billing, document management, and client communication, helping firms streamline operations, improve profitability, and enhance client relationships. It's praised for its user-friendly interface and comprehensive features.

  • How does Amberlo integrate with other tools?

    Amberlo offers limited integrations, primarily through Zapier, which connects it to various apps. Users desire more direct integrations, especially with payment systems and court filing applications. Integration with accounting software and cloud storage services is also needed.

  • What the main competitors of Amberlo?

    Amberlo's main competitors include Clio, Litify, CASEpeer, MyCase, and PracticePanther. These alternatives offer similar features such as case management, time tracking, billing, and client communication tools for law firms.

  • Is Amberlo legit?

    Yes, Amberlo is a legitimate cloud-based legal practice management software. It receives positive ratings on G2 and Capterra, and users praise its user-friendly interface and comprehensive features. However, some users note limited integrations as a drawback.

  • How much does Amberlo cost?

    Unfortunately, Amberlo's pricing information is not publicly available. Contact their sales team to obtain specific product pricing details and determine if Amberlo is worth the investment for your needs.

  • Is Amberlo customer service good?

    Customer reviews frequently praise Amberlo's quick and helpful customer support team for their responsiveness and proactive assistance. Users highlight the personalized onboarding and support experience, contributing to a positive overall experience. Some users mention limited self-help resources, but this is offset by the excellent customer service interactions.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.