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Litify description
Litify is a cloud-based software platform designed for law firms and legal teams of all sizes. It offers a comprehensive suite of tools to manage cases, documents, billing, and client communication from one central location. Litify aims to streamline legal operations, improve efficiency, and provide data-driven insights to help grow your business. Key features include automated workflows, customizable dashboards, and robust reporting capabilities. Litify has been recognized within the industry for its innovative approach to legal practice management.
Who is Litify best for
Litify is a cloud-based legal practice management software ideal for small to medium-sized law firms. Users praise its customizability and robust reporting features, while some note a difficult initial setup and complex interface. Litify streamlines case management, automates tasks, and offers a client portal for enhanced communication.
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Best fit for small to medium-sized law firms.
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Ideal for legal practices seeking streamlined operations.
Litify features
| Supported Litify offers a client portal with secure messaging for enhanced communication. |
| Supported Litify supports creating custom reports and dashboards with filtering options. |
| Supported Litify supports custom reports and dashboards for data-driven insights. |
| Supported Litify offers task automation, including customizable workflows and personalized process automations. |
| Supported Litify supports document generation based on templates using its Docrio tool. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Litify reviews
We've summarised 191 Litify reviews (Litify Capterra reviews and Litify G2 reviews) and summarised the main points below.
- Highly customizable to fit the specific needs and workflows of different law firms.
- Robust reporting and data analysis capabilities for firm management and performance tracking.
- Excellent customer support, generally responsive and helpful in resolving technical issues.
- Streamlines case management and improves efficiency by centralizing information and automating tasks.
- Cloud-based access enables remote work and collaboration across multiple office locations.
- Difficult initial setup and configuration, often requiring extensive resources and leading to cost overruns.
- Complex navigation and overwhelming interface, especially for new users.
- Salesforce integration can be a double-edged sword, causing issues like slowdowns and 'breaks' in functionality.
- Inconsistent document management experience with features like Docrio being slow or cumbersome.
- Costly licensing, especially for large firms or those needing specific integrations or add-ons.
Litify pricing
The commentary is based on 15 reviews from Litify Capterra reviews and Litify G2 reviews.
Reviews on Litify's pricing reveal a mixed sentiment. While some users find it expensive, especially for integrations and customization, others consider it worthwhile for the features and reporting capabilities. The high implementation and ongoing license costs are frequently mentioned concerns.
Users sentiment
See the Litify pricing page.
Litify alternatives
FilevineHas more momentum. Better customer support. Easier to use. More scalable. Negative pricing sentiment.Read more
LegistifyBetter for in-house legal teams at larger companies. Broader industry fit, including healthcare, finance, and e-commerce. A Litify competitor focused on contract and IP management.Read more
LexisBetter for legal research, less suitable for law firm management. Focuses on providing a comprehensive legal database and advanced search functionalities. Not ideal for Education, Professional Services, or Finance, Banking & Insurance. A Lexis alternative specializing in broader legal practice management.Read more
AmberloBetter for smaller firms. More affordable pricing. Simpler user interface. Rated higher by users. Has less momentum.Read more
Lexis® for Microsoft® OfficeBetter for drafting and reviewing legal documents within Microsoft Office. A Lexis Litify competitor focused on tighter Microsoft Office integration, simplifying legal drafting and research. Offers easier information filtering and a more positive user experience. However, requires an internet connection and organizational subscription.Read more
Litify FAQ
What is Litify and what does Litify do?
Litify is a cloud-based legal practice management software offering tools for case management, document automation, and client communication. It streamlines workflows, provides data-driven insights, and improves efficiency for law firms, though some users find setup complex and the software expensive.
How does Litify integrate with other tools?
Litify integrates with Salesforce and offers an open API. It also integrates with other tools through its Zapier integration, allowing connections with thousands of apps. However, the Salesforce integration can sometimes cause slowdowns or breaks in functionality.
What the main competitors of Litify?
Litify's main competitors include Filevine, Clio, CASEpeer, Amberlo, and Legistify. These alternatives offer similar features for case management, billing, and client communication, catering to various law firm sizes and specializations.
Is Litify legit?
Yes, Litify is a legitimate cloud-based legal software platform. While it offers robust features and customization, some users find it complex and expensive. Ensure it's the right fit by considering its potential for setup challenges and integration issues.
How much does Litify cost?
Litify doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific law firm's needs and desired product features.
Is Litify customer service good?
Litify's customer service receives positive feedback, with users highlighting the responsiveness and helpfulness of the support team. However, some users have expressed frustration with slow response times and difficulty finding support resources. While generally praised, the support experience seems inconsistent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.