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Filevine description
Filevine is a cloud-based legal work platform designed for law firms of all sizes. It provides a suite of tools to manage cases, documents, billing, and client communication in one central location. Filevine offers features like task automation, document management, time tracking, and integrations with popular tools. It stands out with its focus on customization and AI-powered features that help streamline legal workflows and enhance productivity. Filevine aims to simplify legal operations and help firms deliver better client service.
Who is Filevine best for
Filevine is a cloud-based legal work platform best suited for small to medium-sized law firms. It centralizes case management, documents, billing, and client communication. Users praise Filevine's customizability and automation features, while some dislike occasional slowness and complex setup. If your firm needs a centralized platform with robust features and you're prepared for some initial setup complexity, Filevine might be a good fit.
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Best fit for small and medium-sized law firms.
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Ideal for law firms seeking to streamline operations and enhance client service.
Filevine features
| Supported Filevine allows uploading, storing, and organizing case documents. |
| Supported Filevine supports client communication via a client portal with secure messaging. |
| Supported Filevine allows automatic generation of documents based on templates. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Filevine reviews
We've summarised 214 Filevine reviews (Filevine G2 reviews) and summarised the main points below.
- Highly customizable to fit specific firm needs.
- Excellent document generation and automation features.
- User-friendly interface similar to social media.
- Built-in texting and emailing features streamline communication.
- Robust reporting features provide valuable data insights.
- Frequent slowness and outages disrupt workflow.
- Limited integration with mainstream cloud storage services like Dropbox and OneDrive.
- Activity feed is cluttered and difficult to navigate.
- Customer support is slow and limited to chat and email.
- Initial setup and customization can be complex and time-consuming.
Filevine pricing
The commentary is based on 7 reviews from Filevine G2 reviews.
Filevine's pricing is generally considered reasonable for its features, though some users mention high initial implementation costs. Others have expressed frustration with additional charges for features like AI and field mirroring, which they feel should be included in the standard subscription.
Users sentiment
See the Filevine pricing page.
Filevine alternatives
LitifyHigher rated by users. Has more momentum in terms of website traffic growth. More implementation challenges and pricier.Read more
LegistifyBetter suited for larger companies. Focuses on contract management, intellectual property tracking, and legal case management.Read more
LexisBetter for legal research. Not suitable for document generation or client communication within the platform. A Lexis Filevine competitor focused on comprehensive legal databases.Read more
AmberloBetter ratings and customer service. A Filevine alternative, Amberlo, is growing slower and has less momentum.Read more
Lexis® for Microsoft® OfficeBetter for drafting and reviewing legal documents within Microsoft Office. Higher ratings. Easier to use.Read more
Filevine FAQ
What is Filevine and what does Filevine do?
Filevine is a cloud-based legal work platform designed for law firms to manage cases, documents, and client communication. It offers automation, document management, and integrations with other tools. Filevine helps streamline workflows and boost productivity but can suffer from slowdowns and a complex setup.
How does Filevine integrate with other tools?
Filevine offers integrations with tools to enhance its functionality. While it lacks direct integration with mainstream cloud storage, it integrates with tools for texting, emailing, and reporting, streamlining communication and providing data insights.
What the main competitors of Filevine?
Top alternatives to Filevine include Clio, Litify, and CASEpeer. Clio is known for its broad feature set and user-friendly interface. Litify offers robust reporting and customization. CASEpeer focuses on personal injury firms with tools tailored to their needs.
Is Filevine legit?
Filevine is a legitimate cloud-based legal work platform. User reviews praise its customizability and document automation features. However, some users have reported issues with slow performance and customer support. Consider these factors when evaluating if Filevine is safe and right for your firm.
How much does Filevine cost?
Filevine doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific needs and the size of your organization. Consider exploring alternative legal case management software options with transparent pricing.
Is Filevine customer service good?
Filevine's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others express frustration with slow response times and limited support channels. Many appreciate the knowledgeable staff and readily available assistance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.