Last updated on
Company health
Ratings
Workshop Software description
Workshop Software is designed to simplify the management of auto repair shops, from small businesses to larger, multi-location companies. It offers a range of features like scheduling, invoicing, and inventory management, helping streamline operations and improve profitability. The software integrates with popular accounting platforms like QuickBooks and Xero, as well as automotive data providers such as CarFax and PartsTech. Workshop Software is available on a subscription basis, with a free trial offered, and does not require long-term contracts.
Who is Workshop Software best for
Workshop Software helps auto repair shops streamline operations with features like scheduling, invoicing, and inventory management. Users praise the software's user-friendly interface and comprehensive features but note occasional integration issues with accounting software. A good fit for medium to large businesses in automotive, aerospace, or defense, it offers various pricing plans and a free trial.
-
Best fit for medium to enterprise-level businesses.
-
Ideal for businesses in the automotive, aerospace, and defense industries.
Workshop Software features
| Supported Workshop Software integrates with Xero, QuickBooks, MYOB and Sage. |
| Supported Workshop Software allows recording and retrieving vehicle service history. |
| Supported Workshop Software supports appointment scheduling, including setting availability and managing bookings. |
| Supported Workshop Software stores vehicle make, model, and year. |
| Supported Repair documentation is supported via work orders, inventory management, and time tracking. |
| Supported Workshop Software supports tracking and managing stock levels, including receiving, storing, and issuing inventory. |
Workshop Software reviews
We've summarised 56 Workshop Software reviews (Workshop Software Software Advice reviews, Workshop Software GetApp reviews, Workshop Software Capterra reviews and Workshop Software G2 reviews) and summarised the main points below.
- User-friendly interface and easy to navigate.
- Comprehensive features for managing various aspects of auto repair shops.
- Excellent search functionality for quickly finding customer and vehicle information.
- Regular updates and improvements based on user feedback.
- Good value for money compared to other similar software options.
- Integration with accounting software like MYOB and Xero can be problematic, with syncing issues and data discrepancies.
- Limited customization options for invoices, job cards, and reports.
- The mobile app has limited functionality and usability issues.
- Customer support response times can be slow and unhelpful for complex issues.
- Pricing can be unclear, with hidden costs for additional features and users.
Workshop Software pricing
The commentary is based on 5 reviews from Workshop Software Capterra reviews and Workshop Software G2 reviews.
While Workshop Software offers valuable features, some users have raised concerns about its pricing, particularly for extra users and add-ons like inspections. Others have noted issues with continued charges after cancellation. Some find the overall cost could be improved.
See the Workshop Software pricing page.
-
Workshop Software has a free trial.
Bronze
Basic plan with limited features. It includes job management, vehicle history, limited stock management, limited customer management, limited supplier management, and limited reporting.
Silver
Mid-tier plan with more features than Bronze. It includes all Bronze features plus enhanced stock management, customer management, supplier management, and reporting.
Gold
Most popular plan with all the features. It includes all Silver features plus advanced reporting and analytics, business intelligence, and online bookings.
Workshop Software alternatives
PartsTechBetter for finding and ordering parts. Free option available. PartsTech is growing faster than Workshop Software. More positive pricing sentiment.Read more
ShopmanagerBetter fit for small businesses. Lacks integrations with accounting software like Xero and QuickBooks. No readily available user reviews to assess potential issues or benefits.Read more
ShopLiteBetter for smaller businesses. Mobile-first approach. Lacks integrations with accounting software. Fewer features. No data on website traffic growth.Read more
TekmetricBetter for smaller businesses. Has stronger customer support and is easier to use. Growing faster than Workshop Software.Read more
RIttyBetter fit for enterprise businesses. Workshop Software is growing faster and offers more features, including accounting integrations, service history tracking, appointment scheduling, and inventory management. Workshop Software users appreciate the comprehensive features and user-friendly interface.Read more
MaxxTraxxBetter fit for smaller businesses. Offers payroll and accounting features. Desktop and online versions available. QuickBooks integration.Read more
Workshop Software FAQ
What is Workshop Software and what does Workshop Software do?
Workshop Software streamlines auto repair shop management with features like scheduling, invoicing, and inventory control. It integrates with accounting platforms like QuickBooks and Xero, and automotive data providers such as CarFax and PartsTech. A free trial is available with various subscription options.
How does Workshop Software integrate with other tools?
Workshop Software integrates with accounting platforms like QuickBooks and Xero, and automotive data providers such as CarFax and PartsTech. This streamlines accounting and parts ordering processes, improving efficiency for auto repair shops.
What the main competitors of Workshop Software?
Top alternatives to Workshop Software include Tekmetric, Shop-Ware, AutoVitals, and Mitchell 1. These competitors offer similar features for auto repair shop management, such as scheduling, invoicing, and inventory control. Some may offer more advanced features or integrations depending on your specific needs.
Is Workshop Software legit?
Workshop Software appears legitimate, offering features for auto repair shops. User reviews on G2 and Capterra average 4.4 and 4 out of 5 stars, respectively, indicating it is safe and useful. However, some users report integration and customer support issues.
How much does Workshop Software cost?
Workshop Software offers three paid plans: Bronze at $59.99/month, Silver at $79.99/month, and Gold at $99.99/month. They offer a free trial, but not a free plan. Add-ons like additional users and labor times are also available for $19.99 and $29.99 per month, respectively. Is Workshop Software worth it? Deciding which plan best suits your workshop management needs depends on its size and budget.
Is Workshop Software customer service good?
Customer reviews on Workshop Software's customer service are mixed. Some users praise the software's features and functionality, while others express frustration with slow response times and unhelpful support for complex issues. Several reviews mention difficulty getting support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.