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MaxxTraxx description
MaxxTraxx is a comprehensive business management software designed specifically for auto repair shops. It offers a suite of features including repair order tracking, inventory management, customer relationship management, and financial tools like payroll and accounting. Available in desktop and online versions, MaxxTraxx caters to businesses of all sizes, from single location shops to larger corporations. It stands out with its deep industry experience, user-friendly interface, and integrated tools designed to streamline all aspects of running an auto repair business. MaxxTraxx also provides seamless integration with QuickBooks for enhanced accounting capabilities.
Who is MaxxTraxx best for
MaxxTraxx is a user-friendly auto repair shop management software praised for its comprehensive features, including inventory management, CRM, and financial tools. Users appreciate the seamless QuickBooks integration and responsive customer support. However, some find the interface dated and certain features, like inventory and reporting, cumbersome. It's best suited for small to medium-sized businesses seeking an all-in-one solution.
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Best for small to medium-sized auto repair shops.
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Ideal for businesses in the automotive repair industry.
MaxxTraxx features
| Supported MaxxTraxx supports inventory tracking, receiving, storing, and issuing. |
| Supported MaxxTraxx integrates with accounting software like QuickBooks and has built-in accounting features. |
| Supported MaxxTraxx allows creating and managing digital repair orders, including parts and labor details. |
| Supported MaxxTraxx can maintain customer details, vehicle information, service history, and communications. |
| Supported MaxxTraxx allows tracking labor hours for each repair order. |
| Supported MaxxTraxx offers reporting and analytics for sales, inventory, and customer interaction history. |
MaxxTraxx reviews
We've summarised 53 MaxxTraxx reviews (MaxxTraxx Capterra reviews and MaxxTraxx G2 reviews) and summarised the main points below.
- Comprehensive features for auto repair shops (inventory, CRM, financials).
- User-friendly interface for core functionalities.
- Excellent and responsive customer support.
- Seamless integration with QuickBooks and parts vendors.
- Regular updates and improvements.
- Robust reporting capabilities for business insights.
- Easy to learn for new users.
- Cost-effective solution, especially compared to dealership systems.
- Difficult to delete entries or fix user errors.
- Inventory management can be cumbersome.
- Limited marketing features.
- Scheduling system lacks technician-specific hour allocation and job scheduling.
- Reporting can be complex, requiring specific start and end dates.
- Older interface and navigation with multiple clicks for simple tasks.
- Canadian users need separate programs for accounting and payroll.
- Lacks robust digital inspections, click-to-pay, and advanced workflow features (compared to competitors).
- Limited customization for certain features.
MaxxTraxx pricing
The commentary is based on 7 reviews from MaxxTraxx Capterra reviews and MaxxTraxx G2 reviews.
MaxxTraxx users generally find its pricing to be reasonable and a good value, especially considering its extensive features. Many reviewers highlight its affordability, calling it "cost-efficient" and the "best bang for your buck." While some acknowledge using third-party add-ons which increase overall costs, they still appreciate MaxxTraxx's core price.
See the MaxxTraxx pricing page.
Express
Easy Repair Order Workflow, Diverse Customer Search Options, Vehicle History Search Options, One-Click Vehicle History, Unlimited Sub-Estimates, Multiple Quotes per Customer, Versatile Quick Quotes, Integrated Credit Card Processing, Integrated Rewards Program, Multiple Kit Search Options, Technician Worksheets, Display R.O. Revisions, Access R.O. History, Customer Credits Available, Quick Deposits, 6-Tier Labor Pricing, Customizable Color Coding, AllData S3500 Integration Ready, R.O. Profit Monitor, Appointment Reminders, Tire Quoter Utility, Tech Hours Available Calendar.
Service
Includes all Express features plus Separate Parts Sales Screen, Sales w/o Customer Info, Customer Purchase History, Create Parts only Kits, Parts Management, 6-Tier Parts Pricing, Multiple Pricing Options, Parts Info List, Bar Code Scanning, Returns/Warranty Tracking, Core Tracking, Generated Purchase Orders, Tire Quote Add-ons, Physical Inventory Control, Restock Inventory Tracking, Parts Price Matrices, Electronic Parts Ordering, Unlimited Online Vendors, ACDelco Warehouses, World Pac Online, Carquest Online, O'Reilly/CSK Online, Advance Auto Online, AutoZone Online, NAPA Online, American Tire Distributors, Letters and Post Cards, Automatic Sales Prompts, NEW eAutoClub SI / CRM 360, CustomerLink Integration, MechanicNet Integration, Follow Up Reminders, Customer Source Tracking, 3rd Party Marketing Integration, Customer Retention, MaxxBucks Rewards Programs, Appointment Reminders, Time Clock / Job Clock, NEW Job Clock, Daily Time Clock, Printing from Job Clock, Productivity Reports, Export to QuickBooks at No Additional Cost, Daily Sales Report, Cash Drawer Accounting, Multi-Cash Drawers, User Defined Ranges, Auto Interest and Late Charges, Credits and Payments, Detailed Vendor List, Purchase Orders, Auto Generated P.O.s, 1099 Reports, Invoice Payment Options, Automatic Account Updates, Track by Vendor, Fully Integrated Checking, Split on Multiple Accounts, Easy Checkbook Reconciliation, Account Transfers, Auto Deposit Slips, Auto Fill Info, Online Training & Support, Phone Support, Daily Webinars, Training Videos, Security Settings, Multiple Updates, Inventory Transfers Between Stores, Full Inventory Tracking & History, Fully Integrated Accounting.
Corporate
Includes all Service features plus Full-Featured True GL Accounting Module and Extensive Payroll Module for U.S. Customers.
MaxxTraxx alternatives
Torque360Better for medium-sized businesses. Has customer approvals via email or SMS. Torque360 has more momentum in terms of web traffic growth.Read more
PartsTechMore focused on parts ordering and inventory management. Free option available. PartsTech is growing faster.Read more
AutoTraker PlusMore suitable for mid-sized businesses. Windows-based. Limited feature set.Read more
AutoLeapBetter for larger enterprises. Has a MaxxTraxx alternative, more modern user interface, and advanced features like digital vehicle inspections. Growing faster. Pricing unavailable.Read more
ShopmonkeyHas more momentum. Offers customer approvals via e-signatures. Digital vehicle inspection features are highly valued. Android mobile app is not yet available. QuickBooks integration has some reported issues. A MaxxTraxx alternative competitor.Read more
MaxxTraxx FAQ
What is MaxxTraxx and what does MaxxTraxx do?
MaxxTraxx is auto repair shop management software offering a suite of features like repair order tracking, inventory management, CRM, and financial tools. Available in desktop and online versions, it's designed for shops of all sizes, from single locations to larger corporations, and integrates with QuickBooks.
How does MaxxTraxx integrate with other tools?
MaxxTraxx integrates seamlessly with QuickBooks for enhanced accounting capabilities and also integrates with parts vendors. It offers various integrations designed to streamline operations and improve the overall efficiency of auto repair shops.
What the main competitors of MaxxTraxx?
Top alternatives to MaxxTraxx include Tekmetric, AutoLeap, Torque360, and AutoTraker Plus. These competitors offer similar features like repair order tracking, inventory management, and customer communication tools, catering to auto repair shops seeking comprehensive management solutions.
Is MaxxTraxx legit?
MaxxTraxx appears to be a legitimate software option for auto repair shops. User reviews highlight its comprehensive features and user-friendly interface. However, potential users should be aware of reported limitations with inventory management and certain features.
How much does MaxxTraxx cost?
MaxxTraxx pricing starts at $99/month for the Express edition, $149/month for the Service edition, and $189/month for the Corporate edition. Additional workstations are $16/month each, capped at eight. There are no free trials or free plans.
Is MaxxTraxx customer service good?
MaxxTraxx customers consistently praise the excellent and responsive customer support. Users appreciate the helpfulness and friendliness of the support team, highlighting their ability to resolve issues quickly. While some users mention the software's complexity, they also emphasize the support team's role in navigating its features.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.