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Wigzo

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Last updated on

Company health

Employee growth
56% decrease in the last year
Web traffic
17% increase in the last quarter
Financing
March 2019 - $2M

Ratings

G2
3.1/5
(6)
TrustPilot
3.4/5
(8)
Glassdoor
4.2/5
(53)

Wigzo description

Wigzo is an e-commerce marketing platform designed to help you acquire and retain customers. It allows you to personalize marketing messages across multiple channels like email, SMS, and social media. You can segment customers based on their behavior and use Wigzo's automation features to recover abandoned carts and send targeted offers. Its analytics dashboard helps you track customer data and campaign effectiveness in one place.


Who is Wigzo best for

Wigzo is an e-commerce marketing platform that personalizes automated marketing messages across various channels. It's designed for small to medium businesses looking to acquire and retain customers through targeted offers and abandoned cart recovery.

  • Best fit for small to medium-sized businesses.

  • Ideal for e-commerce businesses.


Wigzo features

Type in the name of the feature or in your own words tell us what you need
Supported

Wigzo supports campaign performance analytics through its e-commerce intelligence engine.

Supported

Wigzo supports creating and sending SMS marketing messages.

Supported

Wigzo supports personalized messaging across email, SMS, push, and in-app notifications.

Supported

Wigzo automates email marketing, campaign management, and some social media tasks.

Supported

Wigzo supports customer segmentation based on various criteria like demographics and purchase history.


Wigzo pricing

The commentary is based on 1 reviews from Wigzo G2 reviews.

Wigzo's pricing is considered extremely unsatisfactory by users due to perceived poor value for money. Users have expressed extreme dissatisfaction with the product's functionality relative to its cost and strongly advise against subscribing. There is no information available on specific pricing tiers.

See the Wigzo pricing page.

  • Wigzo has a free plan.

Lite

Rs. 26/500gms

A free and simplified plan best for social, small and medium e-commerce sellers. Includes features like 1 Ecommerce Channel Integration, Chat, Call & Email Support, Automated Channel Order Sync, Domestic and International Shipping.

Professional

Rs. 20/500gms

Dynamic plans for sellers who sell on multiple marketplaces and websites. Includes features like Multiple Ecommerce Channel Integrations, Priority Support, Automated Channel Order Sync, Domestic & International Shipping, Multi Channel Price & Inventory Sync, Free NDR Call Center Setup.

Enterprise

Custom

Get an exclusive plan tailored to meet your business needs. Includes features like Customized Integrations, Dedicated Account Manager, Automated Channel Order Sync, Domestic & International Shipping, Multi Channel Price & Inventory Sync, Free NDR Call Center Setup.


Wigzo alternatives

  • Logo of Convertedin
    Convertedin
    Focuses on social media ads and integrates with Facebook Ads. Has stronger recent growth and higher ratings.
    Read more
  • Logo of Insider
    Insider
    Better fit for larger enterprises needing AI-driven personalization. Has broader industry applicability across finance, banking, retail, and consumer goods. Insider is growing faster and has more momentum.
    Read more
  • Logo of Brevo Transactional Email
    Brevo Transactional Email
    Better for transactional emails like order confirmations and password resets. Easy email design tools, integrates with existing systems, and automates sending. Tracks email opens and clicks. Suitable for all business sizes. More user-friendly and cost-effective. Stronger customer support. Offers a free plan.
    Read more
  • Logo of Bumbl
    Bumbl
    Has more momentum and a larger user base reflected in more reviews.
    Read more
  • Logo of Alpine IQ
    Alpine IQ
    Better suited for medium to large retail businesses, especially in regulated industries. Focuses on customer retention and loyalty programs. Has higher ratings and is growing faster.
    Read more
  • Logo of ActiveTrail
    ActiveTrail
    Better for a wider range of industries. Has slower momentum. Offers WhatsApp integration. Users highlight the excellent customer support and multi-channel marketing but mention limited landing page functionality and basic analytics.
    Read more

Wigzo FAQ

  • What is Wigzo and what does Wigzo do?

    Wigzo is an e-commerce marketing platform for acquiring and retaining customers. It offers personalized messaging across email, SMS, and social media, leveraging customer segmentation and automation for targeted campaigns and abandoned cart recovery. A central analytics dashboard tracks customer data and campaign performance.

  • How does Wigzo integrate with other tools?

    Wigzo integrates with various platforms to enhance its functionalities. It connects with popular e-commerce platforms and other marketing tools to streamline data synchronization and campaign management. This allows for a more cohesive and automated marketing approach.

  • What the main competitors of Wigzo?

    Top Wigzo alternatives include Insider, Mailchimp, Convertedin, and Sendlane. These platforms offer similar e-commerce marketing capabilities, such as personalized messaging, customer segmentation, and marketing automation. They cater to various business sizes and offer a range of pricing options.

  • Is Wigzo legit?

    Yes, Wigzo is a legitimate e-commerce marketing platform. It's generally safe for small to medium-sized businesses seeking to improve customer acquisition and retention through personalized messaging and marketing automation. However, keep in mind that its LinkedIn employee growth has declined recently.

  • How much does Wigzo cost?

    Wigzo pricing starts at Rs. 20/500gms for the Professional plan and Rs. 26/500gms for the Lite plan. They also offer an Enterprise plan with custom pricing for businesses needing tailored solutions. Contact Wigzo for Enterprise plan pricing details.

  • Is Wigzo customer service good?

    Wigzo's customer service receives mixed reviews. Some users praise the helpful and responsive support team, particularly during the initial onboarding process. However, others express extreme dissatisfaction, citing poor communication, unfulfilled promises, and difficulty canceling the service. Some find the support team and account managers very prompt.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.