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Company health
Viral Loops description
Viral Loops helps businesses grow by getting their customers to spread the word. Using pre-built templates, you can quickly set up referral programs where customers earn rewards for getting friends to sign up. It works with popular platforms like Shopify and Mailchimp, requires no coding to manage, and includes features to prevent abuse.
Who is Viral Loops best for
Viral Loops is a referral marketing platform ideal for small businesses. Users praise its ease of use and excellent customer support. However, some have noted issues with the Boost Campaign feature and pricing. Consider Viral Loops if you're a small business looking to implement a referral program quickly using pre-built templates, but be prepared for potential limitations in customization.
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Best for small businesses looking to expand their customer base through referral marketing.
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Ideal for ecommerce, retail, and direct-to-consumer brands.
Viral Loops features
| Supported Viral Loops supports multi-tier rewards, offering increasing rewards for more referrals. |
| Supported Viral Loops offers various pre-made templates for different campaign types. |
| Supported Viral Loops supports branding customization with logos, colors, and email templates. |
| Supported Viral Loops has built-in fraud detection to prevent fraudulent activities. |
| Supported Viral Loops provides an intuitive interface for creating and managing referral campaigns, enhancing user satisfaction. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Viral Loops reviews
- The ability to help me collect data for a giveaway
- Excellent customer support
- The team is incredibly responsive and the product works perfectly
- Easy to use and easy to navigate
- The product is great
- The Boost Campaign functionality doesn\'t work properly
- Connecting it to your newsletter website is not easy
- The price is quite high
- The double opt-in feature could be available on the startup plan
- Ability to customise landing pages is limited
- More clarity on the type of campagne I was making would be nice, as I spent a lot of time on the wrong type to start
Viral Loops pricing
The commentary is based on 14 reviews from Viral Loops Capterra reviews and Viral Loops G2 reviews.
Viral Loops' pricing is generally considered good value, especially by those who found success with their referral programs and pre-launch campaigns. However, some users found the starting price high for startups and limited features on lower-tier plans, with others experiencing unexpected charges and difficulty canceling. A few users desired cheaper plans with access to specific features.
Users sentiment
Viral Loops alternatives
KickoffLabsBetter for lead capture through contests and giveaways. Has more momentum currently. Focuses on email list growth and social media following.Read more
RewardfulBetter for SaaS and subscription-based businesses using Stripe or Paddle. Focuses on affiliate marketing and recurring revenue programs. Has significantly more momentum.Read more
Jungle ScoutBetter for Amazon sellers focused on product research, competitor analysis, and keyword optimization. Has growing website traffic and employee base, indicating strong momentum.Read more
SleekFlowBetter for streamlining customer communication across various channels, especially instant messaging like WhatsApp and Instagram. More suitable for businesses focused on personalized and automated conversations.Read more
impact.com/advocate (formerly SaaSquatch)Better for larger enterprises. More customizable, but more difficult to implement. Offers stronger fraud prevention.Read more
Viral Loops FAQ
What is Viral Loops and what does Viral Loops do?
Viral Loops is a referral marketing platform that helps businesses acquire new customers through word-of-mouth marketing. It offers pre-built templates, multi-tier rewards, fraud detection, and integrates with popular platforms like Shopify and Mailchimp. Viral Loops is best suited for small to medium businesses seeking growth through referral campaigns.
How does Viral Loops integrate with other tools?
Viral Loops integrates with popular marketing platforms like Shopify, Mailchimp, and other tools through its API and pre-built integrations. This allows for seamless data transfer and automation of marketing campaigns, enhancing the referral program's effectiveness.
What the main competitors of Viral Loops?
Viral Loops's top competitors include Talkable, Rewardful, and Cello, all offering referral program software. Other alternatives, like SleekFlow (customer engagement) and WiserNotify (social proof notifications), offer different marketing approaches.
Is Viral Loops legit?
Yes, Viral Loops is a legitimate software company. They offer referral program software with features like fraud detection and pre-built templates. However, some users have noted the high price and limited landing page customization. So, while safe to use, consider if it meets your budget and customization needs.
How much does Viral Loops cost?
I couldn't find pricing details for Viral Loops. For the most current pricing information, it's best to check their official website or contact their sales team.
Is Viral Loops customer service good?
Viral Loops receives positive feedback for its helpful and responsive customer support team. Users appreciate the readily available assistance, despite occasional timezone challenges. However, some have experienced unmet promises regarding service features and billing.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.