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Vetport description
Vetport is a cloud-based software designed to manage veterinary clinics. Used by thousands of vets globally, it helps manage appointments, patient records, billing, and other practice needs. Vetport is suitable for a range of veterinary businesses, from single clinics to large hospitals.
Who is Vetport best for
Vetport is cloud-based veterinary practice management software. It helps manage appointments, patient records, billing, and other practice needs. Users love its cloud accessibility, customizability, and client communication tools. However, some have reported issues with pricing calculations and a complex interface.
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Best for small clinics.
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Ideal for veterinary clinics and animal hospitals.
Vetport features
| Supported Clients can choose a specific clinician when booking. |
| Supported Vetport allows creating invoices for services rendered. |
| Supported Vetport allows automatic appointment reminders via email, SMS, and postcards. |
| Supported Vetport allows defining different appointment types. |
| Supported Clients can schedule appointments online using the premium online booking feature. |
Vetport reviews
We've summarised 46 Vetport reviews (Vetport Capterra reviews and Vetport G2 reviews) and summarised the main points below.
- Cloud-based accessibility and portability.
- Customizable features and forms.
- Excellent and responsive customer support.
- Comprehensive patient record management.
- Automated client communication tools (email, text).
- Miscalculates product prices randomly.
- Poor customer service and slow response times.
- Complex and difficult to use interface.
- Inventory management issues and inaccuracies.
- Lack of seamless integration with third-party services.
Vetport pricing
The commentary is based on 6 reviews from Vetport Capterra reviews and Vetport G2 reviews.
Vetport's pricing is a point of contention. While some users consider it a "low cost" and "excellent value," others find it "overpriced," especially given reported software glitches, lackluster customer support, and ongoing technical issues. Some users have even reported financial losses due to miscalculated product prices.
Users sentiment
Vetport alternatives
DaySmart VetBetter fit for small to mid-sized businesses. More user-friendly, but suffers from performance and reliability issues. Customer support receives mixed reviews.Read more
NaVetorMore user-friendly. Growing faster. Pricing considered more positive by users. Integrates with practice management systems.Read more
Sessions HealthBetter for mental health professionals. A Vetport alternative designed for smaller practices. More affordable pricing.Read more
ezyVetBetter fit for larger veterinary practices. ezyVet has growing website traffic, while Vetport's website traffic is stagnant. ezyVet integrates with other industry-leading solutions and offers 24/7 support. Users love ezyVet's customizable templates and integrations.Read more
Vetport FAQ
What is Vetport and what does Vetport do?
Vetport is cloud-based veterinary practice management software streamlining tasks like appointments, billing, and patient records. It offers features such as online booking, automated reminders, and customizable forms, benefiting veterinary clinics of all sizes. However, some users have reported issues with pricing calculations and customer service.
How does Vetport integrate with other tools?
Vetport's seamless integration capabilities are limited, and this is a significant drawback reported by users. They desire smoother connections with third-party services for enhanced functionality.
What the main competitors of Vetport?
Alternatives to Vetport include DaySmart Vet, Digitail, NaVetor, PetAladdin, and ezyVet. These competitors offer similar features such as appointment scheduling, client communication, and billing functionalities for veterinary practices.
Is Vetport legit?
Vetport's legitimacy is questionable due to conflicting user reviews. While some praise its cloud-based accessibility and customer support, others report poor customer service, a complex interface, and pricing inaccuracies. Thorough research is recommended before committing to Vetport.
How much does Vetport cost?
I couldn't find pricing details for Vetport. Contact their sales team for product pricing information and to determine if Vetport is worth it for your needs.
Is Vetport customer service good?
Customer reviews on Vetport's support are mixed. While some praise the helpful and responsive support staff, others report unhelpful experiences, slow response times, and difficulty understanding support agents. Several negative reviews cite ongoing issues with the software, particularly with price calculations and inventory management.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.