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Medesk description
Medesk is a cloud-based practice management software designed for private healthcare clinics. It offers a range of features to help manage patient appointments, electronic health records, billing, and communications. Medesk aims to improve clinic workflow efficiency and enhance patient care through automated tasks, online booking, and a centralized platform accessible from any device. It focuses on data security and provides detailed reporting and analytics to track clinic performance.
Who is Medesk best for
Medesk is a cloud-based practice management software designed for small private healthcare clinics. It offers appointment scheduling, telehealth, and a patient portal. Users praise the intuitive interface and responsive customer support but note limitations with the mobile app and certain customization options.
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Best for small clinics seeking streamlined operations and enhanced patient care.
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Ideal for healthcare clinics looking to improve workflow efficiency and patient management.
Medesk features
| Supported Medesk supports scheduling, rescheduling, and cancelling appointments. |
| Supported Medesk offers comprehensive reporting and analytics on patient data, appointments, and finances. |
| Supported Medesk sends automated reminders via email and SMS. |
| Supported Medesk offers a patient portal for accessing records, scheduling appointments, and messaging providers. |
| Supported Medesk offers online booking, simplifying scheduling and enhancing patient convenience. |
| Supported Medesk supports telehealth via video calls directly within the platform. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Medesk reviews
We've summarised 92 Medesk reviews (Medesk Software Advice reviews, Medesk Capterra reviews and Medesk G2 reviews) and summarised the main points below.
- Medesk receives praise for its user-friendly interface and intuitive design, making it easy to learn and navigate.
- The customer support team is consistently lauded for their responsiveness, helpfulness, and timely resolution of issues.
- The platform offers extensive customization options, allowing clinics to tailor the software to their specific workflows and branding.
- Medesk's robust reporting and analytics features provide valuable insights into clinic performance, aiding in data-driven decision-making.
- Users appreciate the smooth and efficient onboarding process, ensuring a quick and effortless transition to the platform.
- Medesk lacks a direct integration with WhatsApp Business for communication.
- The platform can be slow, especially loading pages or during specific times of the day.
- Some users have reported difficulties and complexities in creating and customizing templates.
- The mobile app functionality is limited and considered underwhelming by some users.
- There are limitations in customizing key features, restricting users from tailoring the system to their specific needs.
Medesk pricing
The commentary is based on 10 reviews from Medesk Capterra reviews.
Medesk's pricing is generally considered affordable and offers good value, especially for smaller practices or individual users. However, some users have noted a lack of pricing transparency and unexpected cost increases, particularly for larger organizations or those requiring multiple modules.
Users sentiment
See the Medesk pricing page.
Medesk alternatives
CarepatronBetter suited for larger organizations. Has a free plan. Growing faster in terms of web traffic and employee count. More template options but some users find template creation tedious. Some users report slowness and glitches. A Medesk alternative and competitor.Read more
PabauBetter suited for medium to large-sized businesses. Has strong marketing automation features. Pabau is growing faster than Medesk. Some users mention slow performance and mobile app issues. A Medesk alternative and competitor.Read more
My Clients PlusBetter suited for mental health practices specifically. Note that it has some limitations with integrations, claim editing, and client portal usability. My Clients Plus is a Medesk alternative and competitor.Read more
Sessions HealthBetter for mental health professionals and clinics. Offers highly rated customer service and ease of use. More affordable pricing. Stronger focus on security and HIPAA compliance.Read more
AeronaClinicHas stronger website traffic growth momentum. Offers progress notes and document sharing features. Caters to both dental and medical clinics.Read more
MDToolbox-RXMore focused on e-prescribing, especially for controlled substances. Better for smaller US practices needing a standalone solution or enhanced EHR/PM integration. Higher rated by users on Capterra.Read more
Medesk FAQ
What is Medesk and what does Medesk do?
Medesk is cloud-based practice management software for private healthcare clinics. It streamlines appointment scheduling, electronic health records, billing, and patient communications. Medesk helps improve clinic workflow and patient care with automated tasks and online booking, accessible from any device.
How does Medesk integrate with other tools?
Medesk integrates with various tools to enhance functionality. It supports telehealth via video calls within the platform and offers online booking for patient convenience. However, it lacks direct integration with WhatsApp Business, a noted limitation by some users.
What the main competitors of Medesk?
Top Medesk competitors include Carepatron, Pabau, Sessions Health, AeronaClinic, WRS Health, and ChiroFusion. These alternatives offer similar features like online booking, billing, and patient records management, catering to various healthcare practices.
Is Medesk legit?
Medesk is a legitimate cloud-based practice management software. User reviews praise its ease of use and helpful customer support. While some users mention slow speeds and limited mobile app functionality, Medesk is generally considered safe and reliable for managing healthcare clinics.
How much does Medesk cost?
Medesk does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific practice needs and to determine if Medesk is worth the investment for you.
Is Medesk customer service good?
Customer reviews on Medesk's customer service are mixed. While many users praise the helpful and responsive support team, others mention difficulties getting their questions fully resolved and express a preference for more direct communication channels beyond chat.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.