Last updated on
Company health
Ratings
Verizon Connect description
Verizon Connect is a suite of tools for managing fleets of vehicles. It uses GPS tracking to provide insights into vehicle location, driver behavior, and vehicle health. The software offers route planning and optimization, helping businesses save on fuel costs and improve efficiency. Verizon Connect caters to companies of all sizes, particularly those reliant on field service and deliveries. Its key selling point is the real-time visibility and control it gives businesses over their mobile workforce, ultimately aiming to boost productivity and customer satisfaction.
Who is Verizon Connect best for
Verizon Connect offers real-time vehicle tracking, route optimization, and driver behavior monitoring. Users praise its accurate tracking and helpful alerts. However, some dislike the difficult cancellation process and unresponsive customer service. Best for businesses with fleets seeking improved efficiency and oversight.
-
Best for small, medium, and large businesses.
-
Ideal for transportation, logistics, retail, and related sectors.
Verizon Connect features
| Supported The software helps with multi-stop route planning and dynamic routes for fleets, focusing on cost-effective and optimal routes. |
| Supported The copy mentions real-time visibility and control over the mobile workforce. |
| Supported The software allows users to define territories customized to their business, resources, and customers using smart data analysis. |
| Supported The software supports appointment scheduling and optimization by aligning job needs with available equipment and workers. |
| Supported Users can adapt to last-minute route planning changes, view, edit, and add jobs to specific routes. |
| Supported The landing page includes an ROI calculator to estimate potential savings with Verizon Connect. |
| Supported Users get a 'day-ahead' view to make changes like driver absences, out-of-service vehicles, and new or changed jobs. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Verizon Connect reviews
We've summarised 1796 Verizon Connect reviews (Verizon Connect GetApp reviews, Verizon Connect Software Advice reviews, Verizon Connect Capterra reviews and Verizon Connect G2 reviews) and summarised the main points below.
- Real-time tracking feature generally praised for its accuracy and ease of use.
- Vehicle alerts and statistics considered helpful for monitoring driver behavior and vehicle health.
- Dash cams viewed positively for providing valuable video footage.
- Route planning and optimization features appreciated for improving efficiency.
- User-friendly interface for web and mobile platforms.
- Difficult to cancel service, with reports of lengthy delays and complex procedures.
- Customer service often unresponsive, with long wait times and unresolved issues.
- Billing problems frequent, including overcharges and unexplained fees.
- Inaccurate data and GPS tracking issues, sometimes showing vehicles in incorrect locations or statuses.
- Contracts often described as inflexible and difficult to understand, with automatic renewals and high early termination fees.
Verizon Connect pricing
The commentary is based on 194 reviews from Verizon Connect Capterra reviews, Verizon Connect G2 reviews, Verizon Connect GetApp reviews and Verizon Connect Software Advice reviews.
Verizon Connect's pricing is a common complaint. Users mention expensive monthly fees, unexpected contract renewals with high cancellation costs, and being charged for unreturned or unused devices. Many feel misled by initial pricing and inflexible contracts, finding cheaper alternatives with similar features.
Users sentiment
Verizon Connect alternatives
Motive Data Management PlatformBetter for enterprise fleets. Has publicly available ratings and is growing faster.Read more
Azuga FleetBetter fit for Automotive, Aerospace & Defence, E-commerce, Education, and Professional Services. Has more momentum. Offers driver rewards programs.Read more
ZubieSimpler setup and easier to use. Better for construction and potentially retail. Growing faster than Verizon Connect.Read more
PandoBetter for managing shipping for large enterprises, especially in manufacturing and consumer goods. Focuses on transportation management, rate negotiation, and cost tracking, leveraging AI for automation and data analysis. Gartner and WEF recognize it as a leading logistics technology provider.Read more
QuickBooks OnlineBetter for managing finances and accounting tasks. A suitable Verizon Connect alternative for small to medium-sized businesses needing financial management tools.Read more
SalesRabbitBetter for managing door-to-door sales teams and offers features like lead management, performance tracking with gamification, and digital contracts. Focuses on sales process optimization for increased efficiency and closing deals, suitable for various industries but particularly strong with field sales.Read more
Verizon Connect FAQ
What is Verizon Connect and what does Verizon Connect do?
Verizon Connect offers GPS tracking and fleet management software for businesses of all sizes. It provides real-time vehicle tracking, driver behavior monitoring, route optimization, and vehicle health insights. This helps businesses improve efficiency, reduce fuel costs, and enhance customer satisfaction.
How does Verizon Connect integrate with other tools?
Verizon Connect integrates with other business tools, but specific integrations are not detailed in the provided data. For a comprehensive list of integrations, it's best to consult Verizon Connect's resources or contact their sales team.
What the main competitors of Verizon Connect?
Top alternatives to Verizon Connect include Azuga Fleet, Zubie, and Route4Me. These competitors offer similar features such as GPS tracking, driver behavior monitoring, and route optimization, often with a greater focus on customer service and transparent pricing.
Is Verizon Connect legit?
Yes, Verizon Connect is a legitimate fleet management software offered by Verizon. However, user reviews on platforms like G2 and Capterra reveal mixed experiences. While the GPS tracking and route optimization are praised, customer service and billing issues are common concerns. Consider these factors when evaluating if Verizon Connect is safe and suitable for your business.
How much does Verizon Connect cost?
I cannot find pricing information for Verizon Connect. Contact Verizon Connect directly to discuss pricing details and determine if the product is worth the investment for your business needs.
Is Verizon Connect customer service good?
Verizon Connect's customer service receives negative feedback. Users report unresponsive representatives, long wait times, and difficulty getting issues resolved. While some find the initial sales process helpful, ongoing support is often lacking.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.