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Unicommerce description
Unicommerce is an e-commerce platform designed to help businesses manage their online sales and operations. It offers a range of features, including inventory management, order fulfillment, shipping, and returns management. Unicommerce integrates with popular online marketplaces like Amazon and eBay, as well as shopping carts and shipping carriers, to streamline operations for online sellers. It's designed to handle high order volumes and complex fulfillment processes, making it suitable for both small businesses and large enterprises selling online. Unicommerce aims to improve efficiency and reduce costs for online retailers.
Who is Unicommerce best for
Unicommerce centralizes e-commerce operations, managing sales, inventory, and shipping. It integrates with major platforms like Amazon and eBay, simplifying workflows for businesses of all sizes. Users praise its user-friendly interface and efficient order processing. However, some report inventory sync issues and slow support responses. Ideal for retailers and D2C brands seeking streamlined multi-channel management.
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Best for small, medium, and large businesses seeking streamlined e-commerce operations.
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Ideal for retail, e-commerce, consumer goods, and related industries.
Unicommerce features
| Supported Unicommerce supports multi-location inventory tracking and management across warehouses. |
| Supported Unicommerce supports warehouse management, including receiving, putaway, picking, and shipping. |
| Supported Return status tracking is supported for customers and merchants. |
| Supported Unicommerce supports order creation, tracking, and fulfillment, and integrates with shipping providers. |
| Supported Unicommerce offers a system to manage customer return requests, including reverse pickups. |
| Supported Unicommerce integrates with major e-commerce platforms, simplifying online sales and order fulfillment. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Unicommerce reviews
We've summarised 123 Unicommerce reviews (Unicommerce GetApp reviews, Unicommerce TrustPilot reviews, Unicommerce Capterra reviews and Unicommerce G2 reviews) and summarised the main points below.
- Provides a centralized platform for managing multiple sales channels and warehouses.
- User-friendly interface simplifies order processing and inventory tracking.
- Helpful and responsive customer support (though sometimes slow), with dedicated account managers.
- Streamlines warehouse operations with efficient order allocation and shipping label generation.
- Offers flexible and customizable workflows to accommodate specific business processes.
- Inventory sync issues are frequently reported, causing disruptions in order fulfillment.
- Delayed customer support responses, sometimes taking hours, lead to unresolved issues.
- Inaccurate reporting, especially concerning payments and returns, makes reconciliation difficult.
- Limited or unreliable integration with certain marketplaces, like Snapdeal and Amazon FBA, hinders order processing.
- Slow order synchronization, especially from Amazon FBA (up to 2 days), impacts timely order processing.
Unicommerce pricing
The commentary is based on 7 reviews from Unicommerce Capterra reviews and Unicommerce G2 reviews.
Unicommerce offers basic plans affordable for startups, with some users praising its value. However, others find the pricing high compared to competitors, especially given occasional syncing issues and customer support challenges. Some users specifically appreciate its affordability for dropshipping businesses.
Users sentiment
See the Unicommerce pricing page.
Unicommerce alternatives
Etail SolutionsBetter for users seeking customizable solutions and tighter ERP integration. Has stronger customer support ratings and is growing faster. However, users report occasional bugs and system instability. A Unicommerce competitor and alternative.Read more
Increff WMSBetter ease of use. Has more momentum based on website traffic data. A Unicommerce competitor focused on retail businesses needing streamlined inventory and order management.Read more
Epicor Prophet 21Better for larger distributors with complex operations needing customization. A Prophet 21 alternative focused on streamlining distribution, not solely ecommerce. Note that users report slow performance and an outdated interface.Read more
GoflowBetter for larger businesses and integrates with more platforms. Focuses on established companies needing multi-channel e-commerce management. A strong Unicommerce competitor for enterprise clients.Read more
PULPO WMSBetter for smaller businesses needing fast setup and cost-effective warehouse management. Consider this Unicommerce competitor if you prioritize ease of use and excellent customer support. However, it has limited shipping features and integrations.Read more
QuickBooks OnlineBetter for basic accounting and financial reporting. A QuickBooks Online alternative for e-commerce businesses needing robust inventory and order management. QuickBooks Online is more suitable for small to medium businesses needing financial management software.Read more
Unicommerce FAQ
What is Unicommerce and what does Unicommerce do?
Unicommerce is an e-commerce platform that streamlines online sales and operations. It offers inventory management, order fulfillment, shipping, and returns management, integrating with popular marketplaces and shopping carts. Unicommerce helps businesses efficiently manage high order volumes and complex fulfillment processes.
How does Unicommerce integrate with other tools?
Unicommerce integrates with major e-commerce platforms, shopping carts, and shipping carriers. It connects with online marketplaces like Amazon and eBay, streamlining sales and order fulfillment. However, users have reported some issues with certain marketplace integrations.
What the main competitors of Unicommerce?
Alternatives to Unicommerce include Increff WMS, Etail Solutions, Goflow, and PULPO WMS. These competitors offer similar features such as inventory management, order fulfillment, and integrations with various e-commerce platforms. They cater to businesses of varying sizes and complexities.
Is Unicommerce legit?
Yes, Unicommerce is a legitimate e-commerce platform. It offers features like inventory management, order fulfillment, and shipping, integrating with popular marketplaces. User reviews are mixed, citing a user-friendly interface as a plus, but inventory sync issues and slow support as drawbacks. So, while Unicommerce is safe, consider these factors.
How much does Unicommerce cost?
Unicommerce doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific business needs and desired features. Consider exploring alternatives if product pricing is a primary concern.
Is Unicommerce customer service good?
Unicommerce's customer service receives mixed reviews. While users appreciate the dedicated support and responsiveness of the team, some have experienced slow response times and unresolved issues. A few users mention helpful and quick responses, while others cite delays as a significant drawback.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.