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TrustArc description
TrustArc is a suite of tools that helps businesses manage data privacy. It helps you comply with complex regulations like GDPR and CCPA. TrustArc offers solutions for cookie consent management, data subject requests, risk assessments, and more. It's a comprehensive platform designed to streamline privacy tasks and reduce your risk of fines or breaches.
Who is TrustArc best for
TrustArc is a comprehensive privacy management platform ideal for businesses of all sizes handling sensitive data. Users praise its tools for simplifying compliance with regulations like GDPR and CCPA. While some find the platform clunky and expensive, others appreciate its proactive customer service and helpful resources. TrustArc offers solutions for consent management, risk assessments, and data subject requests, helping businesses protect customer data and minimize risks.
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Ideal for small to enterprise-level businesses seeking robust privacy solutions.
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Suitable for any industry handling sensitive data and requiring compliance with data privacy regulations.
TrustArc features
| Supported TrustArc offers customizable consent banners through its Cookie Consent Manager. |
| Supported TrustArc blocks cookies before consent via its auto-blocking feature. |
| Supported TrustArc tracks and logs user consent for compliance and reporting. |
| Supported TrustArc offers a customizable preference center for users to manage consents across various touchpoints. |
| Supported TrustArc supports managing and tracking user consents with its Cookie Consent Manager. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
TrustArc reviews
We've summarised 260 TrustArc reviews (TrustArc TrustPilot reviews and TrustArc G2 reviews) and summarised the main points below.
- Comprehensive privacy management tools
- Proactive customer service
- Helpful resources and documentation
- Easy implementation
- Keeps businesses up-to-date with regulations
- Slow customer support responses
- Platform can be clunky and difficult to navigate
- Limited customization options
- High pricing, especially for certain features
- Manual scans required for new cookies
TrustArc pricing
The commentary is based on 31 reviews from TrustArc G2 reviews.
TrustArc offers robust privacy and compliance tools, but reviews indicate a common concern about its pricing, particularly for smaller businesses or limited budgets. While some consider it a valuable investment, others find the cost high compared to competitors with similar features.
Users sentiment
TrustArc alternatives
CookieScriptBetter suited for smaller businesses with a positive pricing sentiment and easier implementation. A TrustArc alternative and competitor, CookieScript offers a free plan. Users praise its ease of use and setup, especially with Google Tag Manager. It has higher ratings on G2.Read more
Privacy InsightsMore focused on Data Subject Access Requests (DSARs) automation. It is growing faster and has more momentum than TrustArc. A better TrustArc alternative for small businesses.Read more
PrivacyEngineBetter for GDPR compliance. Has a steeper learning curve. More positive customer reviews and is growing faster. Pricier.Read more
Privacy1Better fit for small to medium businesses. Focuses on GDPR compliance with features like Privacy Navigator for risk identification. Has strong data encryption and automation capabilities. However, it has slower customer support and a potentially crowded interface. Consider Privacy1 as a TrustArc alternative or competitor.Read more
KetchBetter for mid-size to large companies with complex data ecosystems. More positive customer support reviews. Offers pre-built SaaS connectors and a free plan. Has slower momentum.Read more
Google Tag ManagerBetter for marketing and analytics, particularly conversion tracking. Free to use, which is a significant advantage for cost-conscious users. Integrates seamlessly with other Google products. Steeper learning curve and lacks dedicated customer support.Read more
TrustArc FAQ
What is TrustArc and what does TrustArc do?
TrustArc offers a comprehensive suite of privacy management tools to help businesses comply with data privacy regulations like GDPR and CCPA. It provides solutions for consent management, data subject requests, risk assessments, and more, streamlining privacy tasks and reducing the risk of fines.
How does TrustArc integrate with other tools?
TrustArc integrates with various platforms to streamline privacy management. It offers integrations with tag management systems, consent management platforms, and other marketing technologies. This allows for seamless data flow and ensures consistent privacy practices across your tech stack.
What the main competitors of TrustArc?
TrustArc's main competitors include OneTrust, PrivacyEngine, Ketch, Transcend, and BigID. These platforms offer similar data privacy management solutions, including consent management, data subject requests, and risk assessments, catering to businesses seeking GDPR, CCPA, and other compliance tools.
Is TrustArc legit?
TrustArc is a legitimate privacy management software helping businesses comply with regulations like GDPR and CCPA. User reviews are mixed, praising its comprehensive tools but noting clunky navigation and high pricing as potential drawbacks. Consider these factors when assessing if TrustArc is safe and right for your needs.
How much does TrustArc cost?
I couldn't find pricing details for TrustArc. For the most current pricing information, it is recommended to visit their website or contact their sales team directly.
Is TrustArc customer service good?
TrustArc's customer service receives mixed reviews. While many users praise the team's responsiveness, knowledge, and helpfulness, others have experienced slow response times and unhelpful support interactions. Some users also mention frequent staff turnover.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.